Nathan and Vera
USThe entire experience was so easy and… The entire experience was so easy and pleasant. Bob was great at helping us find a quality carpet in the color we wanted that was in our budget. Installation was very impressive and went smoothly. I would definitely recommend Whitt Carpet!
William Farne
USAfter installation we made a poor… After installation we made a poor choice in color scheme. I feel design expert should have been better at helping in this. We waited a long time for installation because of delays in ordering and receiving material from Fl. supplier. Didn't they ever hear of overnight shipping? Installation mechanic averted a BIG problem by refusing to install until problem was resolved. Kudos to him. No follow up on job,I finally had to send the balance due based on bid, without final invoice. After consulting with other tile people I am now convinced we overpaid.
Mark and Deborah Flippo
USFrom our initial contact at the Salem … From our initial contact at the Salem Home Show through installation and follow-up, our experience with new hardwood floors in two rooms, laminate vinyl tile in two rooms and carpet up the stairs, through the hallway and into the master bedroom, was excellent. Everyone was professional, enjoyable and friendly. Oh, and our newly tiled fireplace is gorgeous!!
Lisa & Jimmy Garnett
USCompetitor's loss...and our gain We went to Whitt Carpet One after a bad experience with another company. We had recommendations from family members and they were absolutely right! Our sales rep (Bob) visited our home to get measurements. We discussed, at length, the needs for the job, as well as our desires. We have a disabled family member in the home, so it was important to discuss any fumes from the skimming process, length of time for the work to be done, etc. At the store, we reviewed our order, discussed all of the specifics, and paid for the work. In less than 3 weeks, we were contacted by the scheduler to complete the work. The installers who came to our home were professional, respectful, and completed all of the work exactly as expected. We couldn't be more pleased with the entire experience! We'll be back!!!
Jerry G.
USAn Exceptional Business! We have dealt with Whitt Carpet One for many, many years, at various times purchasing carpet, linoleum, and tile. This is an exceptional business. The sales staff is extremely knowledgeable and helpful, and the installers are top-notch. We would never think about going anywhere else for our flooring needs. We recommend them VERY highly!