It was an easy and comfortable benefit… It was an easy and comfortable benefit for me. You are great because I have visited your website, but your customer service is not good.

Outstanding experience There are a ton of flooring options on Furniture Row alone. I went with Carpeteria because I knew the name, they are locally owned and active in the Chamber of Commerce. These things matter to me. And the service and quality of the flooring I received was outstanding. I would recommend to anyone looking at the daunting decisions involved in replacing or upgrading floor options.

Five Stars If you desire excellent customer service when purchasing carpeting or flooring, we recommend that you contact Sean Moran at the Morena store. We purchased carpeting from him in April, 2013 and now again in December, 2016. He did everything that he could to make the process of selection and installation easy for us. He listened to our needs and recommended options, including hard surface floor options. He let us take home samples and answered questions about the alternatives. He seems very knowledgeable and is willing to do whatever is necessary to assist in helping us make the decisions without pressuring us. Both times on the day of installation, he came with the installers to ensure that things would go smoothly before leaving. The installation was very professional with even a supervisor stopping by to inspect. We are so grateful that the Carpeteria/Carpet One team worked so hard to try to eliminate stress and provide a very positive experience.

Robert Murphy was amazing! Robert Murphy was amazing! He was very pleasant to work with. He was very professional and knowledgeable of what he does. He went above and beyond from sale to installation - making sure that things are done on time and correctly. If you ever need flooring, go to Carpet One on Morena Blvd and ask for Robert! He will work with you to meet your budget - that's what he did for us. Thank you, Robert, for making our experience with Carpet One so easy and stress free! Both my husband and I love our new carpet. :)

Superior service & Quality product! From the start to the finish I was impressed and our expectations exceeded with Carpet One! John Medina was very helpful, answered all my questions, and assisted us with the best carpet for our home. I really liked the extra steps they take in clean up and spraying a microbial before the new carpet was installed. Our family is very happy with the new carpet, the installation process and I really like the warranty. I would recommend Carpet One to any other options based on their product options, service and warranty!