Best product, best installers in the Valley My wife and myself are long time friends of the owners so it is natural that we would trust them with our home improvement needs. Carpet One has resurfaced floors in three of our homes, installed kitchen counter tops and window treatments. The companies attention to detail, and ability to complete jobs on tight schedules is second to none. I recommend that anyone looking to remodel their home should check out the Carpet One of Merced showroom, and talk to the staff who is very knowledgeable in all aspects of flooring, counter tops and window treatments.

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Extremely Unhappy in Merced The product installed had no resemblance to the sample provided by United Floor Covering/Carpet 1. Although we realized that there would be some variance because it was a natural wood product, the sample showed almost no variation in color, while the installed product varied dramatically with many pieces much darker than the sample. The sample had no prominent knots; the product had numerous dark knots and filled areas. We made our likes and dislikes clearly known to the salesman. We never would have gone with a sample that looked like what we got; we would have rejected it out of hand. The salesman called us many times prior to contract signing (sometimes twice a day); we did not hear from him again after that, except for a brief visit on the first day of installation. When we expressed our concerns over the coloring/variation, he said relax and guaranteed we'd love. Not loving it!!! Midway through installation we contacted Dave and requested he visit and bring the sample. He came the next morning (without the sample). He again expressed our concerns over the coloring and extent of variation; he said he personally liked the variation. Silly us, we thought that what we liked was important. Guess not. We had no issues at all with the installers themselves. They did the best they could with the product they had to deal with, even though they said it was much more difficult to install than most hardwood floors. The sample was not representative at all. This is certainly the fault of the distributor; if United Floor Covering had previous experience with this particular floor they definitely led us astray as well.

Excellent workmanship We had hardwood oak flooring that needed to be removed and new flooring added on. Also a carpet adjoining the wood needed to be cut to fit. The workers had great personalities and their work was excellent. The finished product was beautiful and flowed into the old floor perfectly. I would definitely recommend them to anyone needing flooring.

United Floor Covering in Merced, CA A fantastic experience! The store has a great selection of flooring and helpful staff to recommend product based on individual tastes. For our job, the quality of the product is amazing, the installation was precise, with perfect, matching corners and very professional. They stayed within the agreed-upon timeline and the work was completed in a timely manner. I highly recommend United Floor covering in Merced to anyone who is looking for flooring. Awesome customer service too! A+