i had leaking/defective rack & pinion… i had leaking/defective rack & pinion on 2005 XLR. Cadillac discontinued part. There were none avail any where in the country. Turned to local auto parts rebuilders with no success. Mechanic recommended 2 rebuilders (1 in PA the other in the SE) both were arrogant & rude like they were doing me a favor. Way overpriced with 4-8 weeks for rebuild once they received mine. Finally found "BuyAutoParts" on line. extremely courteous & helpful. 1/2 the price, sent UPS pickup, quoted 1 week from time they received. They received on a Friday had it rebuilt on Monday afternoon and shipped on Tuesday at there expense. Customer service at its very best (10stars) i would never use another rebuilder if the need ever arises again. 👍 Matt M.

Guaranteed fit means nothing Guaranteed fit means nothing! Sold me the wrong Turbocharger, after install and replacement of other parts, turns out they sent the wrong turbo. Contacted BuyAutoParts, brought it to their attention and their answer was...well you can send it back but we will just you the same model. Provided evidence that their other company even shows its the wrong turbo which didn't even give them pause. They do not stand by their guarantee and will not be doing any business with them! Be warned! Read all the reviews and you will see the same 1 star problems over and over...I am out over $3,000 from their mess-up.

BAD PARTS, BAD SERVICE, DISHONEST WAREANTY I bought a turbo, paid over 800 to have it installed. Even paid another 100 for an unlimited mileage warranty. Less than 4 months later the turbo failed. I had to buy another one from a more reputable place and pay another 1000.00 to have the bad one taken out and the NEW GOOD ONE PUT IN. I called and was told it was outside of the warranty period and that they would not refund my money or any labor charges. DO NOT BUY FROM THESE CROOKED PLACE WITH BAD PARTS. THEY WILL RIP YOU OFF

Service was fast ordered on Wednesday… Service was fast ordered on Wednesday got it Thursday LOL free delivery. Helps being 3 hours away. Part was identical remanufactured. Installed and works great

Ordered one Thing, Received Another! Submitted order on 09/27/2021, Followed up 10 Days Later, Still No Part! Where's my Order? Part Finally Shipped 2 Weeks Later! Now I Ordered Eastern Catalytic Converter Assembly PN# 30287. For the Left Driver Side. Received Eastern Catalytic Converter Assembly PN# 30286. For the Right Passenger Side. What a Waste of Time, Frustrating! Never Again will I use buyautoparts.com