Great service, great representative. Kale Syverson came Friday for the second seasonal visit to my home. He explained what he was going to do and asked if I had any issues to relay. I suggested I had seen rodent activity on the NE side of the house. He quickly and efficiently cleared away the spider webs and relocated the recharged trap.

Kale Syverson gave temendous service Kale Syverson gave temendous service. He was very he4lpful and explained everything that he was doing. He really enjoys doing his work and it was a pleasure having him showing what involved. Kale is a very good ambassador for your company. We would like him to be our permanent service person. He really deserves a good bonus from your company.

Stressful management! When i was started in this company at pest technician in edmonton i was thought they have easy process of work but it's not. You are working like a robot with a timer every job services. Management are keep on updating the procedures everytime. I think management are all new to this kind of nature of work they just deliver what knowledge they recieved from office to address to the technicians. So confusing everytime they keep on updating while technicians are running for their time everyday to finished all the task. Branch managers keep on adding jobs to your apps without informing if still can do or not. Lot's of technicians quits their job in their 2-3months of operation in alberta because of poor management and difficult work of nature. Not recommended this company for new technicians. And also not recommended this service to customers! Worst service! worst company! worst management people specially in lethbridge!

Initial service was ok, follow up treatment was better Initial service was ok, but I was expecting a better result. Still had many ants outside of the house, and was still finding various spiders and other insects inside the house within the first 2 weeks after treatment. Called for a retreatment, and the follow up service tech Frank was way more thorough, I felt provided a much broader treatment. I feel if the initiual treatment was this thorough perhaps I wouldn't have needed the follow up...but time will tell and hoping this does the trick.

Limited Value for Me The people that provide the service are good but unless you have a serious, specific problem there is little benefit. I had to continue treating for ants myself as there seems to be little if any residual value. Especially when treatments were applied immediately before a rain. Same for mice in the garage. The bate traps don’t seem to have reduced the number of mice I capture in mouse traps. I would have cancelled but there’s a large financial penalty into contracts.