They gave me a total refund as stated on website I bought 2 collars for my 2 cats, and whilst waiting for their arrival I decided to dig deeper in to the safety of the ingredients (because I started hearing that essential oils were bad for cats). I read many different reviews from Amazon.com and Trustpilot about cats having bad reactions. Since my cats are indoor/outdoor cats I did not want to risk putting these collars on. So I emailed the company and explained my situation. Without any further conversations Dewelpro refunded all my money back. I am so pleased with the way they handled my situation. With whatever research I found on these collars, in my opinion, they seem to be safer for dogs than that for cats at any age

Reasonable pricing Reasonable pricing. Good delivery. Contacted to see if the can make a slightly larger size for large dogs. I have two big labradors and could use a Xl for them. Large fits but slips out (big boys have large necks). Otherwise happy with my order and will render when its time.

Thinner and cheaper made but cost more I ordered and received 2 collars. These collars are thinner and have a cheaper plastic clasp that I have to adjust the collars regularly as they get loose. We’ve been buying this type of collar every year for a few years now and this order resulted in a cheaper made collar that cost a lot more than our previous orders.

This companies customer service is the… This companies customer service is the best, very professional, quick to respond! Ive been using these collars on my yorkie and morkie since April, great protection but i also use wondercide on them too when we go to the park. Im careful where we go, try to stay out of infested areas and they are always on a leash. So far we have not seen any ticks on them or fleas but i am careful.

Great Natural Solution These flea/tick collars are natural and safe. We have used them for 3 years and prefer over more dangerous chemical flea and tick techniques. These are 25 inches in circumference and fit our 70 pound dog well. They arrived on time. These were a bit too pricey and used to cost much less.