Disappointed this year.ormally I would give you Five stars… Normally I would give you Five stars the last 2 years they were great but the collars are not working this year :(. They also didn't smell as strong. Eileen Update. I didn't ask for a refund but Dewlpro refunded my order I assume because they read this review. It's rare for a company to take pride in their product and care about their customers. Great customer service.

I've used this product for 4 years i I've used this product for 4 years i on my little Maltese. I was afraid to use a stronger collar for her little body. We live in a wooded area with lots of ticks and she likes to go out back. Never picked up a tick or a flea

This companies customer service is the… This companies customer service is the best, very professional, quick to respond! Ive been using these collars on my yorkie and morkie since April, great protection but i also use wondercide on them too when we go to the park. Im careful where we go, try to stay out of infested areas and they are always on a leash. So far we have not seen any ticks on them or fleas but i am careful.

Allergic reaction in cat and terrible customer service Put collar on cat and within 10 hours her neck swelled up. Contacted customer service. They challenged me and didn’t believe me. No care for the animal expresses. Finally after sending before and after shots(she hassled me also about pic qualities…it is hard to get a good pic of a stressed cat with swollen neck) she offered to refund me one collar. I had purchased 3 collars to stock up given their website mentioned no expiry if stored properly.

They gave me a total refund as stated on website I bought 2 collars for my 2 cats, and whilst waiting for their arrival I decided to dig deeper in to the safety of the ingredients (because I started hearing that essential oils were bad for cats). I read many different reviews from Amazon.com and Trustpilot about cats having bad reactions. Since my cats are indoor/outdoor cats I did not want to risk putting these collars on. So I emailed the company and explained my situation. Without any further conversations Dewelpro refunded all my money back. I am so pleased with the way they handled my situation. With whatever research I found on these collars, in my opinion, they seem to be safer for dogs than that for cats at any age