Hardware is OK, abandonded platform. Products are ok if you can find them cheaply, but the company has changed hands what appears to be multiple times & for the most part has abandoned the products. There appears to be no support available, nor any 3rd party products integrate with this system.

Potentially useful technology Potentially useful technology. I initially found that sensors monitoring doors generate a huge number of false warnings if a door is left ajar - no issues when it is fully closed or open. It is useful to be notified of doors being opened and closed and conditions in our home. Notion’s support proved to be very responsive and resolved the false alarm issue.

CUSTOMER SERVICE GETS A ZERO There was no issue with the order of extra parts, HOWEVER, the customer service is TERRIBLE! We have left multiple messages and sent emails (greeting states will return call in 24 hours). It’s been weeks so we quit trying and contacted our insurance company whom we got the product through. DO NOT SPEND MONEY WITH THIS COMPANY!

We get false alarms all the time We get false alarms all the time. I've added a magnet to our front door and resynched it many times and it still says the door is open when it's closed. Also, I get notices that we are offline and then back online and I'm at home and we didn't lose power or internet so that is a false notice as well. I can't rely on this product at this point.

External shower screen leak. I installed the sensors and within a week they detected a leak in an area that I didn’t know I had a leak. It wasn’t a major issue but gave me the opportunity to rectify the source. The app alerted me and the problem was solved within minutes.