The Lock Up Self Storage

800 Frontage Road, 60093, Northfield, United States
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4.95
Based on 20 Reviews

5

95.00%

4

5.00%

3

0.00%

2

0.00%

1

0.00%
About The Lock Up Self Storage

The Lock Up is one of the most well respected companies in the self storage industry. Search for Lock Up storage facilities in your area.

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Michael Paleologos
GB

Chris the manager is why I’m a customer Chris the manager is why I’m a customer. My experience with Chris was way above and beyond what he did for me. Lock up storage should be very proud of having Chris on staff. The most professional experience I’ve had in doing business with anyone. Well done sir. Thank you

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Ed Watts
GB

Consolidating two units into one. I decided to consolidate two units into one before the end of the monthly term. Unfortunately the consolidation didn't work as planned for the first new unit. The staff helped secure a second unit that would better fit my needs and were exceptionally cooperative and patient to help solve my problem. The clock was ticking and because of their assistance I was able to complete the transfer of my belongings before time ran out. A very busy two days for me, but they eased the pain tremendously. I cannot thank them enough!

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Gail
GB

Personal customer service each and… Personal customer service each and every time that I have ever needed anything. If they are not available at the time of your call you will receive a call back asap asking how they can assist you. The facility is always clean. The staff is amazing.

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Tamara Malinski
GB

Exceptional Customer Service I booked online at a fair rate, but it was Bonnie’s follow up call that set the tone for the wonderful service I received when I arrived to complete my contract. She is super efficient while demonstrating a welcoming vibe…she made a difficult situation (divorce) into a truly positive experience! The unit is easy to access and the 5x10 space can accommodate quite a bit of boxes, bins, rugs and furniture, but it’s Bonnie who makes this location extra special!

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Malala Soderdahl Rahari
GB

Isabella was very friendly on the… Isabella was very friendly on the phone, when I was asking for information. Josh was very helpful and friendly to show me around. Jasmin was knowledgeable to book my reservation. Josh was made it happened when I moved in, he accompanied my mover while i couldn’t stay.

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