Jossiemar
GBOverall good experience. Good communication during the quote process however, they did not provide with an accurate estimated date. Bad communication during shipping and transportation. It was very expensive for just a 144 cu.sqft. the majority of my belongings got here safe and sound, some stuff did get bumped and minor damaged. The proccess of finding good team to out of state moves was really hard. But these guys gave their best. Overall it was ok
Ben
GBLocal move with A Better Tripp We moved from a large 2 story to a smaller retirement home. Ours was not an easy move - we have grand piano, electronic piano, and several large furniture pieces. And lots of glass and my wife's antique cabinet, also mostly glass. Everything packed and moved with care and efficiency. No damage. We had a hard working, cheerful crew who did all that we asked. I can recommend A Better Tripp without reservation.
Peter Veruki
GBThe team was great The team was great. Very careful and thorough - except , they broke the elevator. It was overloaded and knocked off the runner. So last 1-2 hours of move was handled without elevator These private elevators are delicate compared to commercial. The movers were not aware of this - - I had to get It fixed immediately as our house is on the market. Cost me 295 $. That was the only negative aspect of move. In future , be alert to this when moving home with private elevator. Peter veruki
BB
GBTerrific Movers This company was excellent. Andre, the truck driver from SC to TX, was polite, communicated frequently and arrived early. He was very good in helping my 94 year old mother set up and place her furniture. Everything arrived in good condition and nothing was missing. I highly recommend this company and would certainly hire them again for future moves!
Amy M.
GBCould have been so much better A Better Tripp came highly recommended to me by my aunt, so I felt confident that they would be excellent and reliable. I did not have a good experience at all, though. The salesman I was paired with hardly ever returned my emails or calls (so I had to basically hound him to get anywhere), the website has a coupon page with no actual coupon(s) anywhere on it (and the salesman would not look into that for me), the movers scraped paint off and dented my walls, and they repeatedly asked me which rooms the boxes went in. ALL of my boxes were neatly and clearly labeled, so all they had to do was read them. I even labeled each room with a sticky note so they would know what each room was called in order to match the boxes. So they made the unloading process take longer than it should have, costing me more money. I'm not happy at all, and now I'm being pestered to write reviews, so here you go.