Jan
GBThe pick up and delivery of my furniture was great. Excellent moving crew!!!!! The pick up and delivery of my furniture was excellent. They were careful, patient and very efficient. Both the pickup foremen and delivery foremen, Mike and crew were great. However, the process for payment of services is very confusing and difficult. First down payment was simple with debit card, but the company does not inform you that the remainder of the payment upon pickup and delivery must be in cash or USPS money order, or wire the money a day before. You don’t get this information up front. So if you pay in installments it is a nightmare and the company excepts no other payment forms. They need a better form of payment and they need to explain the details of payment upfront.
Roddy
GBHeck no Heck no. 26k and 90% of our belongings were damaged. When we called they said you signed and should have known. You get 60 cents per lb of damage so thousands of dollars worth of damage get you a couple hundred bucks through the “million dollar” insurance. Worst interstate move ever, worst customer service ever. Deceptive and bait and switch company. Do yourself a favor if you’re moving long distance and get pods, pay local movers to stack them if you don’t want to do it yourself and then have them ship it and repeat. It will cost you a quarter of what we paid.
Roy Campbell
GBBest move of our life! Igor and Anthony and Joshua worked hard to make our household goods delivery the smoothest we have ever experienced. We had moved 7 times in Army life and 2 times in civilian life, but these three gentlemen were the very best ever- and by a very wide margin! Cheerful, courteous, and diligent, this fine group of men were remarkably skilled and completely professional. This is very difficult work, and they made it look easy! They assembled our two German wardrobes as only master craftsmen could accomplish. Kudos! Nothing was damaged, and we could not have been happier. Thank you again. I only hope that a $200 tip for each of them was sufficient! If I were a wealthy man, I would have given them $500 each. They deserved it!
Selena Lambert
GBA big family and dogs might find moving… A big family and dogs might find moving difficult, but this company made it easy. We got great advice from the front desk man, and we talked about our needs, as well as the needs of our dogs. The packing crew was punctual, but they also thought about our kids and pets.
Steve Shearson
GBMike was outstanding and did a great… Mike was outstanding and did a great job with our move and unload/load into our new storage unit. He was courteous and efficient, and took care with our belongings. Job well done.