Jan
GBThe pick up and delivery of my furniture was great. Excellent moving crew!!!!! The pick up and delivery of my furniture was excellent. They were careful, patient and very efficient. Both the pickup foremen and delivery foremen, Mike and crew were great. However, the process for payment of services is very confusing and difficult. First down payment was simple with debit card, but the company does not inform you that the remainder of the payment upon pickup and delivery must be in cash or USPS money order, or wire the money a day before. You don’t get this information up front. So if you pay in installments it is a nightmare and the company excepts no other payment forms. They need a better form of payment and they need to explain the details of payment upfront.
Jack H
GBAVOID THIS SCAM COMPANY AVOID THIS SCAM COMPANY! A terrible experience from start-to-finish. This company is a huge scam (convenient that they name their business so close to the reputable national company United Van Lines). They kept our deposit and never gave us move dates and refused to refund us. Additionally, they would only take e-checks for the deposit and told us that the remainder of the money that was due was to be paid in CASH or money orders! If that's not a huge, huge red flag, I don't know what is. Please be careful with these people. The customer service agent was gruff and yelled at us as she monologued her well-rehearsed spiel (you could tell she's had to do this dance in the past from other scammed customers).
Mauricette Teman
GBI would highly recommend this moving… I would highly recommend this moving company to anyone in need of reliable, professional movers. They exceeded my expectations in every way, and I couldn't be happier with the service they provided. If you want a stress-free moving experience, look no further.
Tristin Greenfelder
GBWe have engaged their services for two… We have engaged their services for two moves within the past couple of years, primarily due to their exemplary reputation for reliability, trustworthiness, and efficiency. The oversight of each move by a competent team of office managers ensures seamless operations, with their valuable suggestions further enhancing the process. Despite potential changes within the moving team, the standard of service remains consistently high—marked by promptness, attentiveness, and meticulous handling of our belongings. While their pricing may exceed that of other providers, the discernible difference in quality justifies the investment. Rest assured, we will be contracting their services for our forthcoming relocation.
Shari Garrity
GBMy pick up and delivery of our belongings was great My pick up of our belongings was wonderful. A team of three showed up and promptly got to work. Be prepared that you didn’t pack everything as needed for your items to be safe. The team packed my fragile items extra, which did cost but it protected the items so much better. My delivery driver experience was also great. Mike delivered our household all by himself as his teammate was stuck in a snowstorm. He was awesome and very organized.