The pick up and delivery of my furniture was great. Excellent moving crew!!!!! The pick up and delivery of my furniture was excellent. They were careful, patient and very efficient. Both the pickup foremen and delivery foremen, Mike and crew were great. However, the process for payment of services is very confusing and difficult. First down payment was simple with debit card, but the company does not inform you that the remainder of the payment upon pickup and delivery must be in cash or USPS money order, or wire the money a day before. You don’t get this information up front. So if you pay in installments it is a nightmare and the company excepts no other payment forms. They need a better form of payment and they need to explain the details of payment upfront.

Horrible move! Horrible move!! Stay away from this company!! They low balled estimate, then asked for more $$ mere days before scheduled move (underestimated size of truck needed), customer service is the absolute worst, and their insurance at $0.60/lb/article is a joke, ie they won’t pay claims. In addition, they brokered our load to another carrier without telling us. Both Drivers did not speak English. We ended up paying 77% MORE than the initial estimate. RUN AWAY from this company!!

Heck no Heck no. 26k and 90% of our belongings were damaged. When we called they said you signed and should have known. You get 60 cents per lb of damage so thousands of dollars worth of damage get you a couple hundred bucks through the “million dollar” insurance. Worst interstate move ever, worst customer service ever. Deceptive and bait and switch company. Do yourself a favor if you’re moving long distance and get pods, pay local movers to stack them if you don’t want to do it yourself and then have them ship it and repeat. It will cost you a quarter of what we paid.

AVOID THIS SCAM COMPANY AVOID THIS SCAM COMPANY! A terrible experience from start-to-finish. This company is a huge scam (convenient that they name their business so close to the reputable national company United Van Lines). They kept our deposit and never gave us move dates and refused to refund us. Additionally, they would only take e-checks for the deposit and told us that the remainder of the money that was due was to be paid in CASH or money orders! If that's not a huge, huge red flag, I don't know what is. Please be careful with these people. The customer service agent was gruff and yelled at us as she monologued her well-rehearsed spiel (you could tell she's had to do this dance in the past from other scammed customers).

Best move of our life! Igor and Anthony and Joshua worked hard to make our household goods delivery the smoothest we have ever experienced. We had moved 7 times in Army life and 2 times in civilian life, but these three gentlemen were the very best ever- and by a very wide margin! Cheerful, courteous, and diligent, this fine group of men were remarkably skilled and completely professional. This is very difficult work, and they made it look easy! They assembled our two German wardrobes as only master craftsmen could accomplish. Kudos! Nothing was damaged, and we could not have been happier. Thank you again. I only hope that a $200 tip for each of them was sufficient! If I were a wealthy man, I would have given them $500 each. They deserved it!