didier miller
FRwhat went wrong?i'm gonna tell you what… what went wrong?i'm gonna tell you what went wrong ...everything !!my shipment was supposed to be crated and delivered to france by october 31th... everything came in in the back of a mini van with some damaged november 28th after complaining without any responses from a international shipping and moving compagny other than " we cant find a truck with a driver to deliver my shipment to my house ..absolutely unexcusable and acceptable. do not bother to call this buisiness who is associated with others incompetent moving compagnies if you are planning on shipping even a post card.
John Brady
GBI contracted with International Sea and… I contracted with International Sea and Air to move some household goods from Ohio to Spain. I paid them for "door-to-door" service. Sea and Air subcontracted the delivery in Europe to a firm called Schmidt Global. Schmidt Global keeps coming up with new expenses I have to pay to get my goods (e,g. a fee for the right sized truck, a fee to carry my goods upstairs, a fee to deliver the goods after a botched delivery, etc). I hired Sea and Air, not Schmidt, and these expenses should have been worked out between them.
customer
GBGoods packing/Protection of goods in transit Goods packing, care and shipping by US operation was excellent. When goods arrived at my destination the boxes were either on their side or upside down and were all wet/damp. many of the boxes were in poor shape. Due to mishandling/abuse either in the warehouse or in transit. One major breakage-- a favouritre antique chair which is very annoying but falls short of the $500.00 deductable. Suprisingly only one picture glass broken -- hard to understand as it was over safely packed in many layers of foam board protection in amongst 6 other same size pics/glass.A few Mugs/cups and a couple of ornaments also broken, in fairness i could only say a loss of 400 pounds stirling in all
Mike
GBWe had a very good experience moving household goods to the USA. We had a very good experience moving household goods to the USA from a rural location in Germany. The team maintained good communication with us during the whole process. They seemed to coordinate the move almost seamless from our end. We had a good local mover overseas handling the boxes and items. It was not a large move but we were happy with the condition of the goods at arrival. There was one item we wish in retrospect was wrapped a little better. We made a good decision taking the advice of the individual that referred International and the overall performance of the company.
Agi
GBVery professional Very professional, five star service from sale representatives to delivery partners. Up to date follow up emails about every step of the shipping process. Items arrived in pristine condition. Tanya was very professional! Thank you so much! I am so glad I opted for this company, highly recommended!