Niels van Regenmortel
GBThis was our first move in over 5 years… This was our first move in over 5 years and we didnt realize how much stuff we had accumulated over the years. Youd be surprised. Moving can be a hassle and we were a bit weary of going with a company wed never used before. But because a good friend of ours referred them, we said why not. Safeway Moving Inc made the entire process from the estimate to the pricing to the actual move so easy. The 5 men crew were courteous prompt and professional and worked well together.They moved all of our things with care, and made us feel like we were a part of the moving process too. I simply directed where I wanted most of my things, and they helped to also reassemble the furniture. In other words, this is one of the best moving companies in the area. We had a great ecperience & will happily recommend Safeway Moving Inc.
John Myers
GBSimple, Seamless and Satisfactory!!! The foreman provided updates every hour, detailing the progress. Queries were answered promptly and with patience, ensuring peace of mind throughout the moving process.
Brandon Boyle
GBAustin is the best Austin is the best Austin was prompt. He responded well, he worked with our needs. We lived in a 4 story apartment, he had his guys working the entire time. Everything fit perfectly. Everyone was friendly. Thanks again guys
Genevieve Lassierre
GBSCAMMED ME OUT OF $12,989.68 SCAMMED ME OUT OF $12,989.68, BROKE/THEIR OWN REP SAID THIS WAS THE WORST HE’S EVER SEEN/DESTROYED MY THINGS/REPORTED THEM FOR CHARGES I’m disabled and needed assistance with packing and moving. Safeway gave me a binding quote of $23,480 to pack and move me then refused to load the last load (items that were already on my inventory list) into the truck unless I agreed to pay them $36,469.68 instead. When I tried to get out of the contract and get my $4,000 deposit back they said that they wouldn’t give it back to me because it was under 72 hours before they were supposed to come pack me – but they called me 48 hours before so that I wouldn’t be able to get my $4,000 back & when it would be almost impossible (especially with $4,000 less money) to find someone else to move me. They said I had more inventory than they anticipated even though they did a video call and they said the video call was sufficient to know what I have. It’s Safeway’s job, not mine, to give an accurate quote. Safeway told me that unless I agreed to pay them almost $13,000 more they would not release my things to me. Safeway also said that after 45 days of free storage I would pay $1,227 a month - then they charged me $2,306. Safeway gave me the wrong wire information and their bank ended up charging me for it. By law Safeway had to let me know where my things were being held and they would never tell me where my things were being kept. Safeway also sent me pictures of someone else’s things in their inventory and tried to say it was mine. They also came to pack me with one 18 wheeler and two 26 foot box trucks but when they drove from Florida to Oregon with my things they only showed up with one 18 wheeler. They also gave me someone else’s things that I had to give back to them. Numerous items in boxes were also either mislabeled or not labeled at all and several things that were supposed to be together were scattered in numerous and various mislabeled boxes. Safeway broke and/or destroyed/are missing so many things of mine that I’m literally making a list.Every day I find something else broken, etc.
nycm
GBIncompetent and dishonest company. I paid a premium for professional packing, but Safeway sent movers who packed so poorly and handled the boxes so roughly that some arrived visibly crushed, others with holes so the contents actually protruded. They destroyed all manner of contents, much of it irreplacable (family heirloom china, crystal, handmade pottery, etc.). My turntable was crushed, glass frames broken, a baking dish shattered beyond recognition, a leg torn off from a small antique table, and this does not nearly include the complete extent of the destruction and losses. The driver who made the final delivery was so horrified by the condition of the boxes ,that he took his own photos to submit to the company, telling me that he knew from the paperwork that Safeway had sent an inexperienced crew to pack. But that did not stop him from calling me from the road the day before the delivery, which after more than 3 weeks was already unconscionably late, to tell me I'd owe hundreds more if I wanted my delivery the following day because a "shuttle" transfer was required. Cash only. A complete stick up. When I called the representative who did the original estimate and had known where I was moving to, he actually laughed. Do not be taken in by a friendly and low cost assessment. I have since found out that I am not the only client to report this kind of experience with Safeway. I will be reporting them to the State Attorney General because they have not responded to any of my requests for reparations, and they have been and will continue to treat other clients just as dishonestly. Run. You can and must do better than this.