SCAMMED ME OUT OF $12,989.68 SCAMMED ME OUT OF $12,989.68, BROKE/THEIR OWN REP SAID THIS WAS THE WORST HE’S EVER SEEN/DESTROYED MY THINGS/REPORTED THEM FOR CHARGES I’m disabled and needed assistance with packing and moving. Safeway gave me a binding quote of $23,480 to pack and move me then refused to load the last load (items that were already on my inventory list) into the truck unless I agreed to pay them $36,469.68 instead. When I tried to get out of the contract and get my $4,000 deposit back they said that they wouldn’t give it back to me because it was under 72 hours before they were supposed to come pack me – but they called me 48 hours before so that I wouldn’t be able to get my $4,000 back & when it would be almost impossible (especially with $4,000 less money) to find someone else to move me. They said I had more inventory than they anticipated even though they did a video call and they said the video call was sufficient to know what I have. It’s Safeway’s job, not mine, to give an accurate quote. Safeway told me that unless I agreed to pay them almost $13,000 more they would not release my things to me. Safeway also said that after 45 days of free storage I would pay $1,227 a month - then they charged me $2,306. Safeway gave me the wrong wire information and their bank ended up charging me for it. By law Safeway had to let me know where my things were being held and they would never tell me where my things were being kept. Safeway also sent me pictures of someone else’s things in their inventory and tried to say it was mine. They also came to pack me with one 18 wheeler and two 26 foot box trucks but when they drove from Florida to Oregon with my things they only showed up with one 18 wheeler. They also gave me someone else’s things that I had to give back to them. Numerous items in boxes were also either mislabeled or not labeled at all and several things that were supposed to be together were scattered in numerous and various mislabeled boxes. Safeway broke and/or destroyed/are missing so many things of mine that I’m literally making a list.Every day I find something else broken, etc.

My wife and I used several moving… My wife and I used several moving companies, but decided to hire Safeway Moving because of the broken furniture. They found Andrew and Safeway Moving online, who were punctual, polite and did the job of wrapping the furniture. They also trusted Andrew to move their TV and would recommend them.

Horrible movers - so much damage I had such high hopes for this company and was so incredibly disappointed. Safeway ruined thousands of dollars of our things, including water damage that they never disclosed! They lied to us about when our belongings would arrive and went so far as to give us false tracking information. Boxes arrived crushed and with holes in them. Dozens of boxes never arrived at all. The truck looked like they had thrown our items in - there was a 100+ lb. chair on top of a pile of fragile boxes. They brought clearly labeled boxes in upside down! They had put heavy boxes on top of boxes that were clearly marked with fragile items like lamps. They showed a complete disregard for our belongings. I have never had such a horrible experience with a moving company. They never apologized or even attempted to make things right.

Incompetent and dishonest company. I paid a premium for professional packing, but Safeway sent movers who packed so poorly and handled the boxes so roughly that some arrived visibly crushed, others with holes so the contents actually protruded. They destroyed all manner of contents, much of it irreplacable (family heirloom china, crystal, handmade pottery, etc.). My turntable was crushed, glass frames broken, a baking dish shattered beyond recognition, a leg torn off from a small antique table, and this does not nearly include the complete extent of the destruction and losses. The driver who made the final delivery was so horrified by the condition of the boxes ,that he took his own photos to submit to the company, telling me that he knew from the paperwork that Safeway had sent an inexperienced crew to pack. But that did not stop him from calling me from the road the day before the delivery, which after more than 3 weeks was already unconscionably late, to tell me I'd owe hundreds more if I wanted my delivery the following day because a "shuttle" transfer was required. Cash only. A complete stick up. When I called the representative who did the original estimate and had known where I was moving to, he actually laughed. Do not be taken in by a friendly and low cost assessment. I have since found out that I am not the only client to report this kind of experience with Safeway. I will be reporting them to the State Attorney General because they have not responded to any of my requests for reparations, and they have been and will continue to treat other clients just as dishonestly. Run. You can and must do better than this. 

Safeway is a high quality top tier… Safeway is a high quality top tier moving company. Customer service is exceptional as well. They will be with you till the end of your move. Ask for Scott and he will move you like it’s his own personal move.