nycm
GBIncompetent and dishonest company. I paid a premium for professional packing, but Safeway sent movers who packed so poorly and handled the boxes so roughly that some arrived visibly crushed, others with holes so the contents actually protruded. They destroyed all manner of contents, much of it irreplacable (family heirloom china, crystal, handmade pottery, etc.). My turntable was crushed, glass frames broken, a baking dish shattered beyond recognition, a leg torn off from a small antique table, and this does not nearly include the complete extent of the destruction and losses. The driver who made the final delivery was so horrified by the condition of the boxes ,that he took his own photos to submit to the company, telling me that he knew from the paperwork that Safeway had sent an inexperienced crew to pack. But that did not stop him from calling me from the road the day before the delivery, which after more than 3 weeks was already unconscionably late, to tell me I'd owe hundreds more if I wanted my delivery the following day because a "shuttle" transfer was required. Cash only. A complete stick up. When I called the representative who did the original estimate and had known where I was moving to, he actually laughed. Do not be taken in by a friendly and low cost assessment. I have since found out that I am not the only client to report this kind of experience with Safeway. I will be reporting them to the State Attorney General because they have not responded to any of my requests for reparations, and they have been and will continue to treat other clients just as dishonestly. Run. You can and must do better than this.
Kristal Carrion
GBBest move This was my second time having to move cross country. First time was a nightmare so I went with Safeway. They weren’t the cheapest option but my sales rep Austin made me feel comfortable and ensured me I would have a far better experience. They kept me informed throughout my whole move, customer service was great, Austin stayed in touch with me the whole time and I got my things within a reasonable time period. They didn’t rip me off on delivery. I wish I would have chosen them for my first move. You definitely get what you pay for.
Paul Taylor
GBGreat service and awesome reply time! Austin helped me secure a professional crew on very short notice (less than 24 hours) for my out of state move. He was super responsive and even stayed a bit past working hours to get the job secured. The crew gave me a time they'd be there and they actually arrived just a little early. The process was super easy; they wrapped up all my furniture, loaded it into the truck and were even gracious to move some stuff I didn't ask for but was much appreciated. Overall, was a great experience and would recommend!
Charles Craig
GBMy wife and I used several moving… My wife and I used several moving companies, but decided to hire Safeway Moving because of the broken furniture. They found Andrew and Safeway Moving online, who were punctual, polite and did the job of wrapping the furniture. They also trusted Andrew to move their TV and would recommend them.
Ryan Curtis
GBSafeway is a high quality top tier… Safeway is a high quality top tier moving company. Customer service is exceptional as well. They will be with you till the end of your move. Ask for Scott and he will move you like it’s his own personal move.