Sharon
GBThey are so good we used them again This is the second time we have used Better Removals. Their service is excellent as are their back office staff and the guys that do the heavy lifting. Special thanks to Martin and Carl who collected our possessions from storage in Herts, drove to Devon and still had a sense of humour after unpacking everything 👏 I have no hesitation is recommending Better Removals.
Steve Duncan-Turnbull
GBDidn't show up for a quote I contacted Better Removals for a quote, very quick to respond and arrange the visit I was told that I could have a visit anytime during W/C 12th June. I requested Tuesday 13th June - Geraldine responded by saying Tuesday 14th June at 09:30 approx. Geraldine got the day wrong - 14th is Wednesday - she came back with a one liner "Sorry Wednesday 14th". So I waited for Mike to turn up this morning at the predetermined time and no show. I would not use this company to move me as they cannot get the day/date to marry up and when giving me the alternative date she didn't specify a time. I asked Geraldine to cancel the visit and she responded very quickly and stated Hi Steve, I am so sorry when I rearranged your appointment from Tuesday I didn’t put on the new entry about the set time for 9.30. Mike was making his way to you for 11.30 Do you still want him to come or shall I rearrange for another day. Best Wishes Geraldine Make your own mind up on Better Removals suitability to get to you on time on the right day to move you - I wouldn't based on my interaction with them so far
Bob Haigh
GBExcellent friendly team Excellent friendly team with 4 of them packing and loading the day before moving. 3 of them the following day travelling from Herts to Devon in atrocious weather. Delayed due to various traffic incidents (as we were also), but stayed to complete unloading that evening. Thanks for taking the stress out of the move.
Keith Chappell
GBWell done Better Removals Better Removals moved us from Welwyn to Tewin in September. The whole organisation was professional, helpful and friendly. In good time we were delivered plenty of boxes, tape and paper. On the day Daniel Bodnar and his team Tyrone, Paddy and Ashley delivered an efficient, speedy and careful move. We would have no hesitation in recommending Better Removals. First class performance in the lead up and on the day !
Mark Westwood
GBExcellent service Excellent service, they were very accommodating as we had some issue with dates. They packed as well as the moved. Packing went really smoothly and really glad we let them pack. All items packed very securely and quickly. The move went really well the team were professional and friendly. Would definitely recommend and use again.