They are so good we used them again This is the second time we have used Better Removals. Their service is excellent as are their back office staff and the guys that do the heavy lifting. Special thanks to Martin and Carl who collected our possessions from storage in Herts, drove to Devon and still had a sense of humour after unpacking everything 👏 I have no hesitation is recommending Better Removals.

Didn't show up for a quote I contacted Better Removals for a quote, very quick to respond and arrange the visit I was told that I could have a visit anytime during W/C 12th June. I requested Tuesday 13th June - Geraldine responded by saying Tuesday 14th June at 09:30 approx. Geraldine got the day wrong - 14th is Wednesday - she came back with a one liner "Sorry Wednesday 14th". So I waited for Mike to turn up this morning at the predetermined time and no show. I would not use this company to move me as they cannot get the day/date to marry up and when giving me the alternative date she didn't specify a time. I asked Geraldine to cancel the visit and she responded very quickly and stated Hi Steve, I am so sorry when I rearranged your appointment from Tuesday I didn’t put on the new entry about the set time for 9.30. Mike was making his way to you for 11.30 Do you still want him to come or shall I rearrange for another day. Best Wishes Geraldine Make your own mind up on Better Removals suitability to get to you on time on the right day to move you - I wouldn't based on my interaction with them so far

A terrific team A terrific team. They stood out from the start through an in-person survey that was thorough and helpful, and an excellent leaflet (including moving tips), plus membership of BAR/AIM/MoveAssured. Our move was not a long distance but involved a significant volume of heavy contents (books no doubt being the curse of the removals firm), and a relatively tight delivery location. Better Removals provided a packing/moving service over two days via a lorry plus a large van. The office team coped with a very short period between exchange and completion. The team were efficient, skilled, and good-humoured throughout.

Amazing service from start to finish Amazing service from start to finish! The team worked quickly but carefully, both when packing and when delivering everything to my new house. They were super helpful, even helping me with things like levelling up kitchen white goods that were already in the property - above and beyond the call of duty! I would definitely recommend.

Excellent service and communication Excellent service and communication. The crew turned up on the morning punctual and ready for business. Despite raining for most of the day, they were all polite, friendly, hard working and just made my move and storage arrangements as easy as they possibly could. Nothing was too much trouble for them. I highly recommend Better Removals to take the stress out of your move. Glenn