BC
GBCustomer service at it's best Moving to a new build property, l was concerned about the fact that l would only get 10 days notice of completion, and as this was likely to be very close to Easter, there could be problems arranging a convenient removal date. However. I needn't have worried. From start to finish the whole process went really smoothly and everyone l had contact with was very professional and reassuring. On the day of the move Rick and Jack were brilliant. By the time l arrived at my new home, they had already been let in by my daughter, and had nearly finished unloading. Even my clothes had been transferred into wardrobes. (The wardrobe boxes really make the process easier) This was customer service at it's best, and l would not hesitate to recommend Better Removals to anyone.
Paul Mainwaring
GBBetter Removals First Class Service Better Removals First Class Service Firstly a special mention to Geraldine who was very understanding of my issues leading up to the move. Amazing service from start to finish on our move day! The team worked efficiently and quickly and helped us with things outside of the quote. Top effort team. I highly recommend Better Removals to take the stress out of our mive
Rudolf Cardinal
GBA terrific team A terrific team. They stood out from the start through an in-person survey that was thorough and helpful, and an excellent leaflet (including moving tips), plus membership of BAR/AIM/MoveAssured. Our move was not a long distance but involved a significant volume of heavy contents (books no doubt being the curse of the removals firm), and a relatively tight delivery location. Better Removals provided a packing/moving service over two days via a lorry plus a large van. The office team coped with a very short period between exchange and completion. The team were efficient, skilled, and good-humoured throughout.
Adrian
GBFriendly and Professional The team of four worked so hard on one of the hottest days of the year, nothing was too much trouble, nothing was damaged or broken. We had many pot plants to move, these all arrived undamaged and everything else was put into the designated rooms making it easier for us to get straight in our new home. However the key for us was how friendly and helpful they were, a great bunch of lads who took pride in doing a good job - can't praise them higher, a very good experience.
Victoria Gunn
GBVery good personal service Very good personal service, from the quote to communications with the office to the actual moving. The men who did the shifting were composed, efficient, friendly and courteous and just got on with the job. Ben, the driver, was excellent, getting the huge truck in and out of tight spots without mishaps.