Installer Installer: Jon Sales Rep/Designer: Nathan My experience was exceptional from appointment setting and design with Nathan, through installation by Jon. Jon was on time, prompt, very tidy / clean, respectful of our property and small dogs and delivered / installed the project perfectly. I would highly recommend Jon for all future projects. Theresa Matonti

We are so pleased with the work… We are so pleased with the work that Closet Factory did, from the meticulous planning that Tatyiana did to the painstaking installation that Rick and Trevor completed in one very full day. The bookshelves and media console turned out so well. We fully recommend this company for their professionalism and competency, all delivered at a fair price. Asking them to come back for a closet estimate!

Thank you Veronica and Angel! Wow! Our two closets are fantastic. Great product and exceptional service. Veronica and Angel were excellent. Our design consultation with Veronica was on a Monday evening and our two closets were meticulously installed by Angel that Thursday. I was blown away by the professionalism and thoughtfulness of both Veronica and Angel the whole way through. Really felt like a valued customer, and I appreciate that. Thank you!!

Horrible customer service stay away Horrible customer service stay away. Install nightmare. Drawers are different color than rest of closet. Called 4 times since install date. Zero call backs Zero answers on problem. Unauthorized credit transaction taken without authorization. This company is a mess. Waited 4 months for a job done wrong. Now no answers on fixing the issue.

Excellent designs and installation Excellent designs and installation. Very experienced staff who know exactly what they are doing. They listen and exceed expectations. Appointments were easily scheduled and designer and installer were always on time. Reputable company that stands behind their quality products and guarantees. This was our second time using ClosetFactory for two different homes.