Not up front about pricing So the salesman I had was pleasant enough, after getting to my house I had 5 extra boxes- that cost me $500.00 - a hundred dollars a box, very over priced....I started with a quote @ $1650.00, ended $2100.00 not up front about anything. Needed a shuttle truck, which shouldn't be the customer's problem, fine print is something that should be discussed. Also had a end table damaged, worth $75.00 , gave me $40.00 for the damaged piece.... Movers them self are very professional.

Efficient, reliable, great value, nice people Efficient, great value, and reliable. I have worked with dumbo twice now — once from Philly to NYC and this year from NYC to San Diego. Both times, I have been blown away by the friendly and efficient moving service. Sales is very helpful and responsive. The teams of movers on the day of are consistently on time, extremely fast and very kind. The movers even helped us to pack extra stuff and throw away trash. During storage both times, we had to change our delivery address and the customer service has been super helpful in making adjustments. We couldn’t recommend Dumbo more for both short and long distance moves.

I'm really pleased with the service I'm really pleased with the service. The Movers were nice, quick and took extreme care of my stuff. They listened to my worries and made moving trouble free!

The entire experience has left me… The entire experience has left me incredibly frustrated! Initially, I was promised three guys to move my baby grand piano, but only two showed up. They damaged a post outside my house during the process, and the piano sustained further damage because of its weight and inadequate manpower. Trying to claim has been a lengthy and unclear process, exceeding three weeks. I cannot recommend them unless you want your items damaged and frustration to follow.

The movers quickly unloaded the vehicle… The movers quickly unloaded the vehicle after reaching my new house. Furniture arrangement was given particular consideration by Gregory who made sure that every item was positioned in accordance with my tastes. While moving bulky objects like the sofa and dining table, he took extreme care to avoid scratching the newly painted walls.