Operates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company

My experience with IVL was great My experience with IVL was great. It was better than my experience with a mover years back. I chose IVL because they are a moving company, not a moving broker so they did sub the work out. We went with a broker a year ago and hot hammered with problems. IVL was pleasant to work with and offered us great service at a reasonable cost. We did not have any issues with the move.

Great customer service The team at IVL did an excellent job with our move and deserves a good review for the service. As someone skeptical and nervous about the whole moving thing, it took me a while to decide on movers. I liked IVL because they did not seem sleazy and pushy like the other movers I spoke with and talked to a bunch. My salesperson, Veronica, was very good at explaining the details of our move and spending time walking us through the process. I am happy to announce that the move went well, and we have nothing but good things to say about IVL. We would use them again in the future if needed.

Tx to Ny My company chose IVL for my move to FL from TX. This was for a new job, and I had no room for error. I did not have to come out of pocket for the move, but I did request that they provide me with their best moving company/vendor because I did not want any problems with delays or damage. International Van Lines did a great job with my move, and I had a good experience overall. They showed up as planned, packed everything for us, and created our grand piano. They also provide special packing on some artwork. I got all my things delivered in about 5 days, and all went smoothly on the delivery end. IVL is a straightforward and good company to work with, and they have my recommendation.

I had a last-minute move to Los Angeles… I had a last-minute move to Los Angeles from New York. I chose IVL because of their reputation and the fact that they could meet our deadlines for moving dates. My overall experience was excellent. They made things easy and had excellent communication throughout the entire move. I would hire them again.