Red
GBMy experience with IVL was great My experience with IVL was great. It was better than my experience with a mover years back. I chose IVL because they are a moving company, not a moving broker so they did sub the work out. We went with a broker a year ago and hot hammered with problems. IVL was pleasant to work with and offered us great service at a reasonable cost. We did not have any issues with the move.
customer
GBI had a fantastic experience with this… I hired IVL to handle our move from Houston, Texas, to Ft. Lauderdale, FL. It was for the contents of a three-bedroom house with a garage and patio furniture. We paid IVL to professionally pack all the boxes, disassemble, and reassemble the furniture on delivery. The movers arrived on the agreed-upon date, and the delivery was done in about a week, which I expected. After working with other moving companies, I can see why International Van Lines has a good reputation. I would use them again if needed. Additionally, I'd like to thank Rick, my sales rep, and Karen, my customer service rep. Both of them were great with communication.
Steven
QAOperates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company
Julio Villegas
GBStraightforward & Efficient Had to relocate a state over for a better work opportunity and cut down on the cumulative expenses of the daily commute had I stayed where I was residing at. Looked up and went with International Van Lines because I had a couple items that couldn't fit altogether in my nor my friends' cars and didn't want to leave them only to repurchase something similar once at the new spot. Called them up, set the move date, they showed up in hearty spirits and got the materials down in an efficient amount of time. About an hour and fifteen minute drive out, nothing was damaged or knocked over, weather cooperated with us and the traffic was average. Appreciate everyone's work on the team, made the process much easier had I resolved with taking smaller trips back and forth, at the additional expense of having to leave or sell the other items incapable of fitting.
Jammel Hendricks
GBGreat job My experience with this company was superb. They were very informative while setting up an appointment to move my stuff. I didn't feel like just another customer during this process at all, it was welcoming. The moving crew showed up on time, ready to get the job done. They handled my items as if it was their own personal possessions. I was at ease from start to finish because they made sure of it. Even the transfer of my things and unloading was done with professionalism. I truly recommend this moving company. From the bottom of my heart, thank you.