Austin Sheppard
GBA huge thanks from a grateful customer I was blown away with how convenient the entire process was, I had to relocate for a job, and it was a pretty sudden/unplanned kind of deal... even so, International Van Lines came through for me. The moving crew did an excellent job, they were sympathetic to any special request I had as far as how I wanted certain items handled. Thanks so much!
Anders Beier
GBStay clear of this business Stay clear of this business – at all costs! Locked in move in Feb for April 2024 move. Very tight schedule and little room for error. Paid $1600 deposit Everything seemed professionally handled – so far. I’d done my online research. Boy, was I wrong! Got late Friday afternoon phone call one week prior to move and was told that they canceled the move. Couldn’t pull it off and had no trucks in my area. Got a “we’re sorry” and a promise of my deposit back. I’m now totally screwed and scrambling to find another company on short notice and likely at a higher price point for me. They were happy to promise the moon and keep my money for 2 months and then cancel and leave me in a HUGE pickle Never had less professional service. A disgrace, really. I implore you to stay clear of this company for your own sake
Christopher Jones
GBI recently moved from Dallas to Texas I recently moved from Dallas to Texas, using IVL. My move was for a two-bedroom apartment with packing and storage for two months. I spent days looking for a reputable mover and chose IVL based on online reviews and a referral. I also enjoyed working with my coordinator, Alex, who was very good at communicating information and keeping in touch regarding the status and delivery. The move went well, minus a slight delay in delivery, but they sorted everything out. We had no damages or missing items, which we were pleased about. Also, we did not get charged anything over the quoted amount. IVl sent me an email asking for my feedback, and I have no problem leaving them a positive review.
AB
GBHorrible fake moving company Quick edit after seeing IVL reply, I am trying to add a pic of my Bill of Lading but it is not allowing it. I guarantee this experience is real and I am real and IVL definitely knows exactly who I am. Their only response is to lie and pretend this is a fake review. That is very telling as to their deceitful practices. Horrible fake moving company. These reviews are likely as fake as their binding quote. Seriously run far away from this company. They are not movers, they are brokers. They give a low ball quote without ever even trying to do a video walk thru of your home. They led me to believe my items would be delivered in 3-4 days. It took over 30 days. They stopped loading the truck and demanded almost $3,000 more for “bulky” items. Items they had received pictures of. When I called to find out where my stuff was they had moved it 3 hours in the opposite direction into a storage unit in the desert. They had no idea when it would be delivered. The last time I called (they won’t call you) and was told my stuff was on the move they still had no idea where it was or when it might arrive. When it did arrive the driver had no helpers so we got to unload the entire truck ourselves. Customer service was a joke and I am sure he will write a note here about how sorry they are. They did not seem sorry when I told them we were living in an empty house, no beds, no furniture, no refrigerator, nothing to cook with and they had all my husband’s tools. He had no way to work. This is scumbag company that took over $13k from us, only to force us to spend more money buying things we already owned and rendering us unable to earn income until they delivered our stuff with damage and we had to unload the truck. Disgusting company, run away.
Jammel Hendricks
GBGreat job My experience with this company was superb. They were very informative while setting up an appointment to move my stuff. I didn't feel like just another customer during this process at all, it was welcoming. The moving crew showed up on time, ready to get the job done. They handled my items as if it was their own personal possessions. I was at ease from start to finish because they made sure of it. Even the transfer of my things and unloading was done with professionalism. I truly recommend this moving company. From the bottom of my heart, thank you.