I recently moved from Dallas to Texas I recently moved from Dallas to Texas, using IVL. My move was for a two-bedroom apartment with packing and storage for two months. I spent days looking for a reputable mover and chose IVL based on online reviews and a referral. I also enjoyed working with my coordinator, Alex, who was very good at communicating information and keeping in touch regarding the status and delivery. The move went well, minus a slight delay in delivery, but they sorted everything out. We had no damages or missing items, which we were pleased about. Also, we did not get charged anything over the quoted amount. IVl sent me an email asking for my feedback, and I have no problem leaving them a positive review.

Straightforward & Efficient Had to relocate a state over for a better work opportunity and cut down on the cumulative expenses of the daily commute had I stayed where I was residing at. Looked up and went with International Van Lines because I had a couple items that couldn't fit altogether in my nor my friends' cars and didn't want to leave them only to repurchase something similar once at the new spot. Called them up, set the move date, they showed up in hearty spirits and got the materials down in an efficient amount of time. About an hour and fifteen minute drive out, nothing was damaged or knocked over, weather cooperated with us and the traffic was average. Appreciate everyone's work on the team, made the process much easier had I resolved with taking smaller trips back and forth, at the additional expense of having to leave or sell the other items incapable of fitting.

My experience with IVL was great My experience with IVL was great. It was better than my experience with a mover years back. I chose IVL because they are a moving company, not a moving broker so they did sub the work out. We went with a broker a year ago and hot hammered with problems. IVL was pleasant to work with and offered us great service at a reasonable cost. We did not have any issues with the move.

Operates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company

Great customer service The team at IVL did an excellent job with our move and deserves a good review for the service. As someone skeptical and nervous about the whole moving thing, it took me a while to decide on movers. I liked IVL because they did not seem sleazy and pushy like the other movers I spoke with and talked to a bunch. My salesperson, Veronica, was very good at explaining the details of our move and spending time walking us through the process. I am happy to announce that the move went well, and we have nothing but good things to say about IVL. We would use them again in the future if needed.