I had a small local move and decided on… I had a small local move and decided on International Van Lines based on reputation, cost, and communication. They packed and loaded my two bedroom apartment and I need storage for a short amount of time. They offered me one month of free storage, which was amazing. They delivered everything to my new home with no problems, and they were great to work with. I would use them again and recommend them to anyone moving.

Moving is always a nightmare but this… Moving is always a nightmare but this company really made my experience as stress free as possible. The customer service is great, they got back with me super fast and was able to answer any questions I had. I was expecting the move to be a hassle and I was so surprised and relieved after working with this company. Id use them again in the future if i needed to, and Id definitely recommend to anyone moving.

Positive Outcome My experience with IVL was very different than the experience I had with a moving broker years back. I was unaware that most moving brokers scam customers, and they got me. We chose IVl because they're a carrier and own and operate their trucks and movers. Additionally, I needed insurance for a high amount, and IVL could offer insurance at a reasonable cost. The move ended up going well. IVL's team showed up on the planned date, packed everything as promised, and my delivery was also performed well. All I was looking for was a good moving experience, and I found it with IVL, so they got 5 stars from me.

Horrible fake moving company Quick edit after seeing IVL reply, I am trying to add a pic of my Bill of Lading but it is not allowing it. I guarantee this experience is real and I am real and IVL definitely knows exactly who I am. Their only response is to lie and pretend this is a fake review. That is very telling as to their deceitful practices. Horrible fake moving company. These reviews are likely as fake as their binding quote. Seriously run far away from this company. They are not movers, they are brokers. They give a low ball quote without ever even trying to do a video walk thru of your home. They led me to believe my items would be delivered in 3-4 days. It took over 30 days. They stopped loading the truck and demanded almost $3,000 more for “bulky” items. Items they had received pictures of. When I called to find out where my stuff was they had moved it 3 hours in the opposite direction into a storage unit in the desert. They had no idea when it would be delivered. The last time I called (they won’t call you) and was told my stuff was on the move they still had no idea where it was or when it might arrive. When it did arrive the driver had no helpers so we got to unload the entire truck ourselves. Customer service was a joke and I am sure he will write a note here about how sorry they are. They did not seem sorry when I told them we were living in an empty house, no beds, no furniture, no refrigerator, nothing to cook with and they had all my husband’s tools. He had no way to work. This is scumbag company that took over $13k from us, only to force us to spend more money buying things we already owned and rendering us unable to earn income until they delivered our stuff with damage and we had to unload the truck. Disgusting company, run away.

Great customer service The team at IVL did an excellent job with our move and deserves a good review for the service. As someone skeptical and nervous about the whole moving thing, it took me a while to decide on movers. I liked IVL because they did not seem sleazy and pushy like the other movers I spoke with and talked to a bunch. My salesperson, Veronica, was very good at explaining the details of our move and spending time walking us through the process. I am happy to announce that the move went well, and we have nothing but good things to say about IVL. We would use them again in the future if needed.