Operates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company

Such a Great Experience I had a wonderful experience with International Van Lines for my recent long distance move. I was able to get an online quote, which was great. The company was transparent with their pricing and explained everything to me and ensured everything was confirmed prior to moving day. When moving day arrived, everything stayed on schedule and went extremely smoothly

My experience with IVL was great My experience with IVL was great. It was better than my experience with a mover years back. I chose IVL because they are a moving company, not a moving broker so they did sub the work out. We went with a broker a year ago and hot hammered with problems. IVL was pleasant to work with and offered us great service at a reasonable cost. We did not have any issues with the move.

Straightforward & Efficient Had to relocate a state over for a better work opportunity and cut down on the cumulative expenses of the daily commute had I stayed where I was residing at. Looked up and went with International Van Lines because I had a couple items that couldn't fit altogether in my nor my friends' cars and didn't want to leave them only to repurchase something similar once at the new spot. Called them up, set the move date, they showed up in hearty spirits and got the materials down in an efficient amount of time. About an hour and fifteen minute drive out, nothing was damaged or knocked over, weather cooperated with us and the traffic was average. Appreciate everyone's work on the team, made the process much easier had I resolved with taking smaller trips back and forth, at the additional expense of having to leave or sell the other items incapable of fitting.

I had a last-minute move to Los Angeles… I had a last-minute move to Los Angeles from New York. I chose IVL because of their reputation and the fact that they could meet our deadlines for moving dates. My overall experience was excellent. They made things easy and had excellent communication throughout the entire move. I would hire them again.