customer
GBI had a fantastic experience with this… I hired IVL to handle our move from Houston, Texas, to Ft. Lauderdale, FL. It was for the contents of a three-bedroom house with a garage and patio furniture. We paid IVL to professionally pack all the boxes, disassemble, and reassemble the furniture on delivery. The movers arrived on the agreed-upon date, and the delivery was done in about a week, which I expected. After working with other moving companies, I can see why International Van Lines has a good reputation. I would use them again if needed. Additionally, I'd like to thank Rick, my sales rep, and Karen, my customer service rep. Both of them were great with communication.
Christopher Jones
GBI recently moved from Dallas to Texas I recently moved from Dallas to Texas, using IVL. My move was for a two-bedroom apartment with packing and storage for two months. I spent days looking for a reputable mover and chose IVL based on online reviews and a referral. I also enjoyed working with my coordinator, Alex, who was very good at communicating information and keeping in touch regarding the status and delivery. The move went well, minus a slight delay in delivery, but they sorted everything out. We had no damages or missing items, which we were pleased about. Also, we did not get charged anything over the quoted amount. IVl sent me an email asking for my feedback, and I have no problem leaving them a positive review.
AB
GBHorrible fake moving company Quick edit after seeing IVL reply, I am trying to add a pic of my Bill of Lading but it is not allowing it. I guarantee this experience is real and I am real and IVL definitely knows exactly who I am. Their only response is to lie and pretend this is a fake review. That is very telling as to their deceitful practices. Horrible fake moving company. These reviews are likely as fake as their binding quote. Seriously run far away from this company. They are not movers, they are brokers. They give a low ball quote without ever even trying to do a video walk thru of your home. They led me to believe my items would be delivered in 3-4 days. It took over 30 days. They stopped loading the truck and demanded almost $3,000 more for “bulky” items. Items they had received pictures of. When I called to find out where my stuff was they had moved it 3 hours in the opposite direction into a storage unit in the desert. They had no idea when it would be delivered. The last time I called (they won’t call you) and was told my stuff was on the move they still had no idea where it was or when it might arrive. When it did arrive the driver had no helpers so we got to unload the entire truck ourselves. Customer service was a joke and I am sure he will write a note here about how sorry they are. They did not seem sorry when I told them we were living in an empty house, no beds, no furniture, no refrigerator, nothing to cook with and they had all my husband’s tools. He had no way to work. This is scumbag company that took over $13k from us, only to force us to spend more money buying things we already owned and rendering us unable to earn income until they delivered our stuff with damage and we had to unload the truck. Disgusting company, run away.
Austin Sheppard
GBA huge thanks from a grateful customer I was blown away with how convenient the entire process was, I had to relocate for a job, and it was a pretty sudden/unplanned kind of deal... even so, International Van Lines came through for me. The moving crew did an excellent job, they were sympathetic to any special request I had as far as how I wanted certain items handled. Thanks so much!
summer thornsberry
GBMoving is always a nightmare but this… Moving is always a nightmare but this company really made my experience as stress free as possible. The customer service is great, they got back with me super fast and was able to answer any questions I had. I was expecting the move to be a hassle and I was so surprised and relieved after working with this company. Id use them again in the future if i needed to, and Id definitely recommend to anyone moving.