Stay clear of this business Stay clear of this business – at all costs! Locked in move in Feb for April 2024 move. Very tight schedule and little room for error. Paid $1600 deposit Everything seemed professionally handled – so far. I’d done my online research. Boy, was I wrong! Got late Friday afternoon phone call one week prior to move and was told that they canceled the move. Couldn’t pull it off and had no trucks in my area. Got a “we’re sorry” and a promise of my deposit back. I’m now totally screwed and scrambling to find another company on short notice and likely at a higher price point for me. They were happy to promise the moon and keep my money for 2 months and then cancel and leave me in a HUGE pickle Never had less professional service. A disgrace, really. I implore you to stay clear of this company for your own sake

Moving is always a nightmare but this… Moving is always a nightmare but this company really made my experience as stress free as possible. The customer service is great, they got back with me super fast and was able to answer any questions I had. I was expecting the move to be a hassle and I was so surprised and relieved after working with this company. Id use them again in the future if i needed to, and Id definitely recommend to anyone moving.

My experience with IVL was great My experience with IVL was great. It was better than my experience with a mover years back. I chose IVL because they are a moving company, not a moving broker so they did sub the work out. We went with a broker a year ago and hot hammered with problems. IVL was pleasant to work with and offered us great service at a reasonable cost. We did not have any issues with the move.

Great job My experience with this company was superb. They were very informative while setting up an appointment to move my stuff. I didn't feel like just another customer during this process at all, it was welcoming. The moving crew showed up on time, ready to get the job done. They handled my items as if it was their own personal possessions. I was at ease from start to finish because they made sure of it. Even the transfer of my things and unloading was done with professionalism. I truly recommend this moving company. From the bottom of my heart, thank you.

Operates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company