Operates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company

Horrible fake moving company Quick edit after seeing IVL reply, I am trying to add a pic of my Bill of Lading but it is not allowing it. I guarantee this experience is real and I am real and IVL definitely knows exactly who I am. Their only response is to lie and pretend this is a fake review. That is very telling as to their deceitful practices. Horrible fake moving company. These reviews are likely as fake as their binding quote. Seriously run far away from this company. They are not movers, they are brokers. They give a low ball quote without ever even trying to do a video walk thru of your home. They led me to believe my items would be delivered in 3-4 days. It took over 30 days. They stopped loading the truck and demanded almost $3,000 more for “bulky” items. Items they had received pictures of. When I called to find out where my stuff was they had moved it 3 hours in the opposite direction into a storage unit in the desert. They had no idea when it would be delivered. The last time I called (they won’t call you) and was told my stuff was on the move they still had no idea where it was or when it might arrive. When it did arrive the driver had no helpers so we got to unload the entire truck ourselves. Customer service was a joke and I am sure he will write a note here about how sorry they are. They did not seem sorry when I told them we were living in an empty house, no beds, no furniture, no refrigerator, nothing to cook with and they had all my husband’s tools. He had no way to work. This is scumbag company that took over $13k from us, only to force us to spend more money buying things we already owned and rendering us unable to earn income until they delivered our stuff with damage and we had to unload the truck. Disgusting company, run away.

Tx to Ny My company chose IVL for my move to FL from TX. This was for a new job, and I had no room for error. I did not have to come out of pocket for the move, but I did request that they provide me with their best moving company/vendor because I did not want any problems with delays or damage. International Van Lines did a great job with my move, and I had a good experience overall. They showed up as planned, packed everything for us, and created our grand piano. They also provide special packing on some artwork. I got all my things delivered in about 5 days, and all went smoothly on the delivery end. IVL is a straightforward and good company to work with, and they have my recommendation.

I had a fantastic experience with this… I hired IVL to handle our move from Houston, Texas, to Ft. Lauderdale, FL. It was for the contents of a three-bedroom house with a garage and patio furniture. We paid IVL to professionally pack all the boxes, disassemble, and reassemble the furniture on delivery. The movers arrived on the agreed-upon date, and the delivery was done in about a week, which I expected. After working with other moving companies, I can see why International Van Lines has a good reputation. I would use them again if needed. Additionally, I'd like to thank Rick, my sales rep, and Karen, my customer service rep. Both of them were great with communication.

Moving is always a nightmare but this… Moving is always a nightmare but this company really made my experience as stress free as possible. The customer service is great, they got back with me super fast and was able to answer any questions I had. I was expecting the move to be a hassle and I was so surprised and relieved after working with this company. Id use them again in the future if i needed to, and Id definitely recommend to anyone moving.