Operates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company

Moving is always a nightmare but this… Moving is always a nightmare but this company really made my experience as stress free as possible. The customer service is great, they got back with me super fast and was able to answer any questions I had. I was expecting the move to be a hassle and I was so surprised and relieved after working with this company. Id use them again in the future if i needed to, and Id definitely recommend to anyone moving.

I had a small local move and decided on… I had a small local move and decided on International Van Lines based on reputation, cost, and communication. They packed and loaded my two bedroom apartment and I need storage for a short amount of time. They offered me one month of free storage, which was amazing. They delivered everything to my new home with no problems, and they were great to work with. I would use them again and recommend them to anyone moving.

A huge thanks from a grateful customer I was blown away with how convenient the entire process was, I had to relocate for a job, and it was a pretty sudden/unplanned kind of deal... even so, International Van Lines came through for me. The moving crew did an excellent job, they were sympathetic to any special request I had as far as how I wanted certain items handled. Thanks so much!

Positive Outcome My experience with IVL was very different than the experience I had with a moving broker years back. I was unaware that most moving brokers scam customers, and they got me. We chose IVl because they're a carrier and own and operate their trucks and movers. Additionally, I needed insurance for a high amount, and IVL could offer insurance at a reasonable cost. The move ended up going well. IVL's team showed up on the planned date, packed everything as promised, and my delivery was also performed well. All I was looking for was a good moving experience, and I found it with IVL, so they got 5 stars from me.