Positive Outcome My experience with IVL was very different than the experience I had with a moving broker years back. I was unaware that most moving brokers scam customers, and they got me. We chose IVl because they're a carrier and own and operate their trucks and movers. Additionally, I needed insurance for a high amount, and IVL could offer insurance at a reasonable cost. The move ended up going well. IVL's team showed up on the planned date, packed everything as promised, and my delivery was also performed well. All I was looking for was a good moving experience, and I found it with IVL, so they got 5 stars from me.

Operates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company

Great job My experience with this company was superb. They were very informative while setting up an appointment to move my stuff. I didn't feel like just another customer during this process at all, it was welcoming. The moving crew showed up on time, ready to get the job done. They handled my items as if it was their own personal possessions. I was at ease from start to finish because they made sure of it. Even the transfer of my things and unloading was done with professionalism. I truly recommend this moving company. From the bottom of my heart, thank you.

They did a awesome job helping me with… They did a awesome job helping me with my move they had great customer service and were very time efficient and they did a quality job helping us move thank you. I would recommend them to anyone needing help with moving or a long distance move. You can’t beat there great prices and you will be satisfied believe me.

I had a last-minute move to Los Angeles… I had a last-minute move to Los Angeles from New York. I chose IVL because of their reputation and the fact that they could meet our deadlines for moving dates. My overall experience was excellent. They made things easy and had excellent communication throughout the entire move. I would hire them again.