Paul Jackson
GBI had a small local move and decided on… I had a small local move and decided on International Van Lines based on reputation, cost, and communication. They packed and loaded my two bedroom apartment and I need storage for a short amount of time. They offered me one month of free storage, which was amazing. They delivered everything to my new home with no problems, and they were great to work with. I would use them again and recommend them to anyone moving.
AB
GBHorrible fake moving company Quick edit after seeing IVL reply, I am trying to add a pic of my Bill of Lading but it is not allowing it. I guarantee this experience is real and I am real and IVL definitely knows exactly who I am. Their only response is to lie and pretend this is a fake review. That is very telling as to their deceitful practices. Horrible fake moving company. These reviews are likely as fake as their binding quote. Seriously run far away from this company. They are not movers, they are brokers. They give a low ball quote without ever even trying to do a video walk thru of your home. They led me to believe my items would be delivered in 3-4 days. It took over 30 days. They stopped loading the truck and demanded almost $3,000 more for “bulky” items. Items they had received pictures of. When I called to find out where my stuff was they had moved it 3 hours in the opposite direction into a storage unit in the desert. They had no idea when it would be delivered. The last time I called (they won’t call you) and was told my stuff was on the move they still had no idea where it was or when it might arrive. When it did arrive the driver had no helpers so we got to unload the entire truck ourselves. Customer service was a joke and I am sure he will write a note here about how sorry they are. They did not seem sorry when I told them we were living in an empty house, no beds, no furniture, no refrigerator, nothing to cook with and they had all my husband’s tools. He had no way to work. This is scumbag company that took over $13k from us, only to force us to spend more money buying things we already owned and rendering us unable to earn income until they delivered our stuff with damage and we had to unload the truck. Disgusting company, run away.
Anders Beier
GBStay clear of this business Stay clear of this business – at all costs! Locked in move in Feb for April 2024 move. Very tight schedule and little room for error. Paid $1600 deposit Everything seemed professionally handled – so far. I’d done my online research. Boy, was I wrong! Got late Friday afternoon phone call one week prior to move and was told that they canceled the move. Couldn’t pull it off and had no trucks in my area. Got a “we’re sorry” and a promise of my deposit back. I’m now totally screwed and scrambling to find another company on short notice and likely at a higher price point for me. They were happy to promise the moon and keep my money for 2 months and then cancel and leave me in a HUGE pickle Never had less professional service. A disgrace, really. I implore you to stay clear of this company for your own sake
Red
GBMy experience with IVL was great My experience with IVL was great. It was better than my experience with a mover years back. I chose IVL because they are a moving company, not a moving broker so they did sub the work out. We went with a broker a year ago and hot hammered with problems. IVL was pleasant to work with and offered us great service at a reasonable cost. We did not have any issues with the move.
Jammel Hendricks
GBGreat job My experience with this company was superb. They were very informative while setting up an appointment to move my stuff. I didn't feel like just another customer during this process at all, it was welcoming. The moving crew showed up on time, ready to get the job done. They handled my items as if it was their own personal possessions. I was at ease from start to finish because they made sure of it. Even the transfer of my things and unloading was done with professionalism. I truly recommend this moving company. From the bottom of my heart, thank you.