customer
GBI had a fantastic experience with this… I hired IVL to handle our move from Houston, Texas, to Ft. Lauderdale, FL. It was for the contents of a three-bedroom house with a garage and patio furniture. We paid IVL to professionally pack all the boxes, disassemble, and reassemble the furniture on delivery. The movers arrived on the agreed-upon date, and the delivery was done in about a week, which I expected. After working with other moving companies, I can see why International Van Lines has a good reputation. I would use them again if needed. Additionally, I'd like to thank Rick, my sales rep, and Karen, my customer service rep. Both of them were great with communication.
Christopher Jones
GBI recently moved from Dallas to Texas I recently moved from Dallas to Texas, using IVL. My move was for a two-bedroom apartment with packing and storage for two months. I spent days looking for a reputable mover and chose IVL based on online reviews and a referral. I also enjoyed working with my coordinator, Alex, who was very good at communicating information and keeping in touch regarding the status and delivery. The move went well, minus a slight delay in delivery, but they sorted everything out. We had no damages or missing items, which we were pleased about. Also, we did not get charged anything over the quoted amount. IVl sent me an email asking for my feedback, and I have no problem leaving them a positive review.
david Mendonca
GBThey were awesome They were awesome. Their driver was super nice and helpful, kept me up to speed with everything they were doing. They had one mover who looked a little inexperienced (probably first job) and he made sure to guide him and help him every step of the way. Honestly best call I ever made.
Anders Beier
GBStay clear of this business Stay clear of this business – at all costs! Locked in move in Feb for April 2024 move. Very tight schedule and little room for error. Paid $1600 deposit Everything seemed professionally handled – so far. I’d done my online research. Boy, was I wrong! Got late Friday afternoon phone call one week prior to move and was told that they canceled the move. Couldn’t pull it off and had no trucks in my area. Got a “we’re sorry” and a promise of my deposit back. I’m now totally screwed and scrambling to find another company on short notice and likely at a higher price point for me. They were happy to promise the moon and keep my money for 2 months and then cancel and leave me in a HUGE pickle Never had less professional service. A disgrace, really. I implore you to stay clear of this company for your own sake
Steven
QAOperates in bad faith Trusted IVL to move our house hold goods from Louisiana to England. This company has terrible customer service annd communication. Wasn’t informed when my shipment left the port. Had to call multiple times to find out that the shipment didn’t make its original date and had been pushed back. We were not informed of possible port fees until shipment was already underway. The fees were almost hidden in the email after the signature block. After our shipment had cleared customs the contracted company could not reach our shipment until 4 days after causing us to incur extra port charges. Will have to pay almost $1000 extra in port and extra equipment fees after paying $11,000 for the move itself. Do not use this company