Anders Beier
GBStay clear of this business Stay clear of this business – at all costs! Locked in move in Feb for April 2024 move. Very tight schedule and little room for error. Paid $1600 deposit Everything seemed professionally handled – so far. I’d done my online research. Boy, was I wrong! Got late Friday afternoon phone call one week prior to move and was told that they canceled the move. Couldn’t pull it off and had no trucks in my area. Got a “we’re sorry” and a promise of my deposit back. I’m now totally screwed and scrambling to find another company on short notice and likely at a higher price point for me. They were happy to promise the moon and keep my money for 2 months and then cancel and leave me in a HUGE pickle Never had less professional service. A disgrace, really. I implore you to stay clear of this company for your own sake
brooklyn peltier
GBGreat customer service The team at IVL did an excellent job with our move and deserves a good review for the service. As someone skeptical and nervous about the whole moving thing, it took me a while to decide on movers. I liked IVL because they did not seem sleazy and pushy like the other movers I spoke with and talked to a bunch. My salesperson, Veronica, was very good at explaining the details of our move and spending time walking us through the process. I am happy to announce that the move went well, and we have nothing but good things to say about IVL. We would use them again in the future if needed.
david Mendonca
GBThey were awesome They were awesome. Their driver was super nice and helpful, kept me up to speed with everything they were doing. They had one mover who looked a little inexperienced (probably first job) and he made sure to guide him and help him every step of the way. Honestly best call I ever made.
Kelsey Mckeithen
GBPositive Outcome My experience with IVL was very different than the experience I had with a moving broker years back. I was unaware that most moving brokers scam customers, and they got me. We chose IVl because they're a carrier and own and operate their trucks and movers. Additionally, I needed insurance for a high amount, and IVL could offer insurance at a reasonable cost. The move ended up going well. IVL's team showed up on the planned date, packed everything as promised, and my delivery was also performed well. All I was looking for was a good moving experience, and I found it with IVL, so they got 5 stars from me.
Red
GBMy experience with IVL was great My experience with IVL was great. It was better than my experience with a mover years back. I chose IVL because they are a moving company, not a moving broker so they did sub the work out. We went with a broker a year ago and hot hammered with problems. IVL was pleasant to work with and offered us great service at a reasonable cost. We did not have any issues with the move.