I have been renting from storage mart… I have been renting from storage mart for about 7 years and I have never had the experience that I have had since Lori took over managing this store she is amazing to work with. If you are in need of a storage please go see Lori she will take care of you.

More CCTV Required. What went wrong was I had items stolen from my storage unit. Security needs to be fixed as not much CCTV only on access and egress points such as entrances, Loading Bay and Lifts. This leaves storage unit corridors and fire exits exposed. Storage units need to be made more secure either by further CCTV installed or ensuring storage units can’t be accessed from above. I have photo evidence to prove this.

Since taken over by StorageMart from… Since taken over by StorageMart from the original owners the Office staff is not accommodating at all. Actually kinda rude! Specifically Anya or Adonia. couldn't understand her. They increased the Rent significantly almost immediately as well as added insurance automatically to your account. Even after I provided them showing coverage of insurance. She refused to give me credit. The units are older and mine always had leaves blowing through under the door and the vapor barrier is sagging from the ceiling. Not to mention the door was very difficult to raise and the locks they make you pay for are challenging to use. A little WD40 for the doors and locks would make a huge difference. It doesn't seem like any improvements to the units are underway. Good Luck!

Wow... Incredible Support and Customer Service Wow, incredible service. Tyler at the Sapp Brothers drive location was very helpful, found me a location that suited me perfect and was just a pleasure to work with. The overall StorageMart organization seems well integrated and able to assist neighbor locations. When I was in a bind trying to get stuff protected from a storm coming in, my local store happened to be closed but they were able to get another area location Manager (Mel) to help me get checked into my local store regardless. They each met me at the location to ensure everything was working and even helped me park my gear. Very refreshing to see customer service like this. Kudos to you guys.

PAITENT / PROFESSIONAL I HAVE REALLY ENJOYED WORKING W PATRICIA AND SHE IS SO PROFESSIONAL AND PAITENT. THANKS FOR EVERYTHING AND KEEP UP THE AWESOME WORK.... YOU GO!!!!!!!!!!