Bowey Ray
NLQuick Ship to Tampa I've only shipped a car one other time before using this company. It wasn't too bad but it took awhile. This was much faster and the everyone was way more responsive. I wasn't sold a dream or promised the world. They kept it, straight forward and to the point when it came to pricing. Car arrived in Tampa within 3 days from the midwest. Great communication the whole way through.
armybeef
GBDO NOT USE THIS BUSINESS! And now they're trying to do damage control...LOL And the idjits at Trustpilot are falling for it, "It'll also help them verify that you’ve had a genuine experience with their business" "so they’ve asked for more details about your review—like an order number or email" "and they’ve asked for more details to better understand your experience" My review stands, I mentioned dates, names, location, heck, like I said, they knew me by name, I had four different people call me by name, they know exactly who I am. They're also trying the same thing on Yelp, who deleted my review because I left it to the entire company and not just one location, but the stupidity in both websites simply amazes me, here's what Yelp had to say, "If you have firsthand experience as a customer of a business" Um, do you know how to read? "We're reaching out to let you know that our moderators removed reviews you posted to more than one business page, including USA Auto Transport" I left a review on the BUSINESS page, that means, different locations but SAME BUSINESS, SAME PEOPLE. So you want to delete my review, go ahead, I've copied and pasted the entire thing and sent it to myself, every time you delete it I'll repost it, and you delete my account, I'll just make another one and repost the review all over again, so go ahead, this will be fun. "Your review contains inappropriate language. Please change the highlighted text to post your review" Sorry idjits, didn't mean to hurt your snowflake feelings.
Anthony
GBTwo Different BOL’s provided to use against me, Fraud. USA auto Transport delivered damaged car to me. After I complained about the damages, the BOL picture was changed to trick me to think that the damage was already there. Fortunately, all towing companies, use a third party system to upload official BOL. And the Official BOL did Not have those damages!!!!!!!!!!!!!!!!!!! Trying to be fair with this review, but once you cross the line to change a legal document against me for a service I paid to you - Game on. Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading) Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window) *Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late. *** Wheel rim damage Car was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim. I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. They are brokers. One thing they did on time was charge my credit card.
Henry mkay
GBAfter leaving a message here they… After leaving a message here they contacted me within an hr, with a great quote. I wasn't having to much fun fishing around for just the right place so I went with them. The staff kept me updated on the status of the transport, answered all of my questions and was accommodating to my needs. The cars arrived on time, in perfect condition and the driver was polite and professional. The shipping truck that moved my vehicle looked clean and well taken care of. That's a good indicator that they care about all details. They did a full walk through on the vehicle before I signed off for it confirm the job was done correctly.
Tom Carry
GBHighly Recommended pros My Vintage Mustang was going to be featured in an event and shipping needed to be flawless. I went through the list of businesses in my area and got along over the phone best with USA Auto Transport. Gary, the gentlemen who I spoke with over the phone also had a Vintage Mustang and took great care of his. I used enclosed shipping to Charlotte. Arrival was right on time and the vehicle arrived without any new damage. When wanted an update I reached out via email which they showed me how to do and put in my order number into the tracking system. Shortly after I got a response. They clearly know what they're doing. Thanks for taking care of my baby!