Deitra Rob
GBGreat coast to coast service Great coast to coast service. Timing was respectable, accurate, & reliable.
Kevin Zaratego
GBSUV shipping - Florida My SUV was shipped from Cleveland to South Florida in good timing with a respectful crew handling the process. Solid communication allowed a simple drop off and pick up with the dispatch always around during the day to answer any questions. The car got there with no damage and no dust at all from choosing the enclosed trailer option. I'll be using them later on down the road to ship the vehicle back.
Borgas Rodriguez
CAArrangements were made to ship a… Arrangements were made to ship a classic vehicle from Chicago to New Jersey. The management team was very responsive and was able to give me a quote within short amount of time via email. The vehicle showed up sooner than scheduled, and in perfect condition. The driver was very cooperative, and I was able to coordinate the drop off with him in real time as he got closer to my destination. Great all around experience....
Anthony
GBTwo Different BOL’s provided to use against me, Fraud. USA auto Transport delivered damaged car to me. After I complained about the damages, the BOL picture was changed to trick me to think that the damage was already there. Fortunately, all towing companies, use a third party system to upload official BOL. And the Official BOL did Not have those damages!!!!!!!!!!!!!!!!!!! Trying to be fair with this review, but once you cross the line to change a legal document against me for a service I paid to you - Game on. Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading) Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window) *Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late. *** Wheel rim damage Car was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim. I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. They are brokers. One thing they did on time was charge my credit card.
Billy Savage
GBEverything I wanted I needed to figure out how to ship a vintage Corvette to Florida that I had purchased at an auction a few states away. The auction house provided shipping but I felt like their rates were overpriced. Shipping obviously needed to be done carefully (especially with everything going on). I preferred it to be inside an enclosed vessel for the sake of the car. They were able to provide that with no problem. I wanted it shipped directly to my place and not have to pick it up from some storage facility. That was also no problem. Good pricing, good communication. It was super exciting watching them unload the vehicle right in front of my home. Not a scratch on it, thanks everyone.