Deitra Rob
GBGreat coast to coast service Great coast to coast service. Timing was respectable, accurate, & reliable.
Bowey Ray
NLQuick Ship to Tampa I've only shipped a car one other time before using this company. It wasn't too bad but it took awhile. This was much faster and the everyone was way more responsive. I wasn't sold a dream or promised the world. They kept it, straight forward and to the point when it came to pricing. Car arrived in Tampa within 3 days from the midwest. Great communication the whole way through.
cornell green
GBMy sales rep was jordan he was very… My sales rep was jordan he was very nice and had very good customer service. We had a couple date push backs but my car was delivered ahead of time I guess (me not knowing when it will arrive) I was just happy it was here in one piece! It took 2 days after pick up(nyc to chi) I just wish I was kept in the loop luckily I was home.
Diana
GBThank you! Our experience with USA Auto Transport was great! The whole process was stress-free and they took excellent care of our two vehicles that were shipped from LA to New Jersey.
Anthony
GBTwo Different BOL’s provided to use against me, Fraud. USA auto Transport delivered damaged car to me. After I complained about the damages, the BOL picture was changed to trick me to think that the damage was already there. Fortunately, all towing companies, use a third party system to upload official BOL. And the Official BOL did Not have those damages!!!!!!!!!!!!!!!!!!! Trying to be fair with this review, but once you cross the line to change a legal document against me for a service I paid to you - Game on. Poor Customer service, Delayed pick up of vehicle, 10 business days late on delivery of car and damaged rim without signing BOL (Bill of lading) Used USA Auto transport to deliver an Audi from Texas to the east coast. *Pick up window was not honored (delayed and not within pickup window) *Transportation of car was not communicated with an approximate Estimated date of arrival. *Poor customer service *Delivery of car was 10 business days late. *** Wheel rim damage Car was finally delivered, and no Bill of Lading provided. Now I personally have to contact insurance and file claim. I would not recommend this company as they did not manage expectations or provided adequate information on status of car delivery. They are brokers. One thing they did on time was charge my credit card.