Do Not Use This Company if You Expect to Ever See Your Belongings Again I am so disappointed with my experience with My International Movers. A month and a half after my belongings were picked up in San Diego, they still haven't been delivered, and I'm not getting a clear answer from the company on whether they even know where my things are. My husband and I recently moved from Baja, Mexico to Montreal. We were driving from Baja to Montreal, and then needed our belongings to be stored in Montreal for a about a week while we looked for a house in Montreal. My husband emailed Roee when we arrived in Montreal asking if our belongings had arrived here yet. Roee took a while to respond, and then said our stuff was being stored and ready to be delivered. We were thrilled! We found a house, and then my husband contacted Roee about scheduling a time for our delivery. Roee said our stuff could be delivered the day of our move in. Great! The next day he said my husband and I would have to meet them at customs, so we asked for clarification since we were told our belongings were in Montreal. Nothing for 24 hours and then after I repeatedly called, I finally heard back from Roee stating that our belongings hadn't left LA and would not be delivered for another 10-20 days. That was last Thursday, and as of today, our stuff is still in LA. We are now without a bed, cooking ware, clothes, medications, pet supplies, etc. and the weather is starting to get cooler in Montreal. We have already had to buy a new mattress, bedding, and some kitchen supplies to get us through as we have three dogs and it's challenging for us to stay in a hotel. We are so disappointed by the poor communication, and at this point we are wondering if they actually lost our belongings and if we'll ever see them again. My International Movers has made the already-stressful event of moving an absolute nightmare for myself and my family.

Very Thorough This was my first international move and when they mentioned that I was to pay it upfront and would not get charged again, I was apprehensive about it. But after some time calling and comparing, I realized this was the norm for international moving. I had tons of questions and answers for all of them. Whole staff was very patient with me and understood why I was so nervous. Everything arrived in British Columbia within the promised dates we were given. It took just over 3 weeks. No damage of any kind and the movers were nice enough to open the fragile boxes to prove to us that nothing was damaged.

They even made up for a minor mistake It was surprising how calm and organized everyone stayed during the move. I felt like there were so many details to our move. It was giving me a headache just thinking about it. Anyway the move to Toronto from Austin went pretty smooth. The only issue we ran into was the arrival time was set back a day from what they originally told us. They made up for it by helping us unpack and organize which was a no extra cost. They didn't unpack everything because we didn't yet know how we wanted it all arranged but they took care of all boxes for the kitchen and moved furniture around until we were happy with the set up. That for sure ended things on a good note.

Good Price for Service Provided The initial contact and set up was painless. The moving crew was on time and did the packing professionally with no time wasted. The same applies for the arrival which was nearly a month later just outside of London. The greatest part is they weren't too expensive considering how far I was moving and how much stuff I was bringing with me. I was quoted nearly 5 grand more than what my final total came out to here. Happy I had My International take care of this move and would definitely recommend to others.

Much more manageable with their help My International took a stressful complicated move and turned it into something much more manageable for us. We relocated back to Paris to be closer to family after our daughter was born. The team walked us through the custom process which we hadn't dealt with for many years and a lot new rules had been put in place since then. We couldn't have done it without them. They never pushed us to use their service or lied to us about any pricing. Very relaxed upfront honest business. Feel very good about the money spent with them. Every box arrived undamaged and some of our artwork was custom crated to ensure it would remain in great shape for the whole trip. It all turned just how we had hoped. We left things that we didn't want behind in their storage facility for our friends to pick up. The storage was complimentary.