Expensive But High-Quality Service Overall, I give My International Movers top marks. The only reason I don't give them five stars is that we had a disagreement about the total volume of my shipment (boxes only - no furniture) from England to the US, and I believe I paid too much for the relatively small size of my shipment. But I have accepted their explanation (reluctantly) and have nothing but praise for all other parts of my experience dealing with them. My primary contact, V., was terrific in terms of guiding me through what needed to be done and responding to all my questions and concerns. Communication was top-notch; I always knew the status of my shipment. It was also handled very well: nothing was broken in transit. The men who picked up the shipment in England and those who delivered it in the US were quick, efficient, and courteous. So while it was an expensive shipment, it was worth it for the level and quality of the service I received.

Great move to Ottawa The rate was realistic to what I was expecting. I liked them best because of the options. They had an affordable method of sharing a freight carrier with another load. It seemed weird at first hearing about it because I felt like a mix up could occur but they mentioned that was something that many people use and problems barely ever occur. Since it was the most affordable option, that's the one I went with. Within a few weeks everything arrived in Ottawa undamaged and on time.

This is probably one of the worst… This is probably one of the worst companies to hire for moving internationally. They used multiple 3rd parties to get shipments loaded, cleared from customs, and transported it to destination. The way that price/cubic feet is calculated is unfair. i.e. $700 for a couch and $400 for a foldable table across the border. NOT recommended.

I’ve used My International Movers for all my moves and each time was a great experience. They do a lot of things like that which show they care about the client and for each other. For example, one of moves I had was their second of the day and started running pretty late. Another crew was in the area and had finished their job, so they came by to help out their colleagues. It was nice to see that they cared about helping each other get home on time! Extremely professional and polite staff that truly cares if your possessions make the trip unharmed. The team was exactly on time and wasted no time getting started with the work to be done. I hope to never move again. But if I do, I'll definitely schedule it with My International Movers.

Very Thorough This was my first international move and when they mentioned that I was to pay it upfront and would not get charged again, I was apprehensive about it. But after some time calling and comparing, I realized this was the norm for international moving. I had tons of questions and answers for all of them. Whole staff was very patient with me and understood why I was so nervous. Everything arrived in British Columbia within the promised dates we were given. It took just over 3 weeks. No damage of any kind and the movers were nice enough to open the fragile boxes to prove to us that nothing was damaged.