They even made up for a minor mistake It was surprising how calm and organized everyone stayed during the move. I felt like there were so many details to our move. It was giving me a headache just thinking about it. Anyway the move to Toronto from Austin went pretty smooth. The only issue we ran into was the arrival time was set back a day from what they originally told us. They made up for it by helping us unpack and organize which was a no extra cost. They didn't unpack everything because we didn't yet know how we wanted it all arranged but they took care of all boxes for the kitchen and moved furniture around until we were happy with the set up. That for sure ended things on a good note.

Horrific removal from U.S.A. to U.K. International Van Lines and Eurogroup International Movers Ltd. It was a horrific experience from start to finish. My furniture & all my worldly goods were in a storage 20'x10'x 8'. I chose International Van Lines. Included in the quote was an upright piano which was to be taken up to the 1st floor of my home. Once they had my deposit I could not get hold of anyone at their premises. It was very stressful. I started getting information from different people. They passed me round from person to person. As soon as they picked up my furniture they started adding on more money to the tune of $660. They held my stuff to ransom until they got more money. Then, when it arrived at the U.K. port of London it was taken over by Eurogroup International Movers Ltd. They took me for another £704 before they would release the shipment to be delivered. They did not substantiate any of those charges. I had no proof whatsoever. When my furniture eventually arrived the crew refused to take the piano up to the 1st floor. It is still sitting in my downstairs front room today. I paid for it to be taken to the 1st floor. One of the crew said that if he had known that a piano was to be moved he would not have come to work that day. Charming! Do not be taken in by International Van Lines or Eurogroup International Movers Ltd. They will say anything to syphon more money out of you and not complete the job. The stress nearly killed me.

This is probably one of the worst… This is probably one of the worst companies to hire for moving internationally. They used multiple 3rd parties to get shipments loaded, cleared from customs, and transported it to destination. The way that price/cubic feet is calculated is unfair. i.e. $700 for a couch and $400 for a foldable table across the border. NOT recommended.

Well Done and Thanks Again My friend had told me about this company. She used their services before in the past and had a good experience. I was shipping a variety of things such as furniture and artwork for a home in London. I was helping organize it with a client and it was very important that we work with a qualified company. My International made sure everything arrived under 30 days as promised without a break or chip to any item.

Nothing but general feedback here! No time wasted and no hard close needed. They gave me all the info and were very upfront and straight about pricing and minimums for international shipment. There website was very useful as well. It listed all customs requirements so we had all the info in writing to revisit when covering all of our bases. I don't think they have much competition because I couldn't find any other company in San Fran that could give as much info or had as much customer feedback written online as My International. They took full responsibility for our move to Burlington, Ontario. Everything was accounted for and checked off a list as it was moved in. They showed a lot of great organisation especially at the end. The movers were nice enough to put every single box and furniture piece in the area labelled or the area I wanted it in.