Keystone Moving Group

1901 S Congress Ave Suite 118, 33426, Boynton Beach, United States
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3.95
Based on 20 Reviews

5

65.00%

4

5.00%

3

10.00%

2

0.00%

1

20.00%
About Keystone Moving Group

We’re a moving brokerage you can trust and rely on. We understand no two moves are the same. And no two customers’ needs are the same. That's why we’re committed to being the best at everything we do. As a moving brokerage we're not just a contractor between you and the mover. There are a plethora of benefits when dealing with a reputable moving broker. Before we even lift a finger we’ll sit down with you to build a plan that suits your individual moving needs and budget. We're your agent and advocate We offer competitive but realistic pricing We will research and pre-qualify moving companies We'll be your liaison on issues of pricing or claims

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Andy Spears
IN

Good I hired KeyStone Moving Group last minute and was impressed by the prompt responses and willingness to work with my last-minute schedule. The movers were very quick and professional and made the move as seamless as possible! I would highly recommend these guys!!

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Aisle Hunch
PK

Outstanding services.. I had a very good experience with this company. Frank was the head mover and was accompanied by two more folks. The move was done very fast and without any damage. I recommend it!

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Alexandra Talkington
GB

Pleased with the communication and service So professional and the communication between the customer service ladies was on point throughout all points of my move. I was told in the beginning to read all of my emails so i can stay prepared. It gave me insight on my delivery and what to expect and prepare for. Honestly they gave me very helpful information verbally but also made sure I fully knew everything and made me extremely comfortable. I love supporting small businesses and was really lucky to have used Keystone. There were a few things that came up during my pickup but they made sure to help me realize what i was paying for, and if i did have any issues I just contacted customer service and they were right on top of it communicating with the movers. Will be recommending for sure.

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Juan
GB

Nice move I want to share the experience that my family and I had with this company. Their service was outstanding, it was a difficult move including large and heavy furniture, however everything ran smoothly, nothing got damaged. 100% recommended fast and reliable service.

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Rick Riley
GB

Not worth the cheap "quote"..very late, overcharged, horrible service. Found via a moving quote website. They actively pursued business and seemed transparent enough, delivering the cheapest price. Day of move, showed up half a day late after telling me on the phone they were "down the street, turning on our road" hours before. Up charged us 35% on the initial pack from pick up. That’s how they do business based on reviews from multiple sites. Broad or bad quote upfront, then they pack a rented Budget truck with hired hands day of, over charging based on how they pack. Gives them flexibility to play with dimensions of a truck and pack to upcharge. Delivery WAS AWFUL. I have moved more times than I can count in my past military days and have worked with tons of companies nationally and globally. This was a distance of 6 hours...they ghosted my phone calls majority of time. Eventually when I would get someone on the phone, they would promise next day delivery...this continued for nearly two weeks!!Plenty of excuses as to why they didn’t deliver on multiple promised dates (driver sick, driver didn't wake up, slow commute, transport issues, family issues etc). I almost filed a report for lost/stolen goods. Delivery showed up 14 days later for what should have been easily delivered in 1-2 days...6-hour commute?! Showed up and threatened to not deliver property if not paid up front (without proving they were even delivering our stuff). Very unprofessional. Rude. Made a mess of our bathroom when leaving.. Lots of damage on our furniture, which a claim is being filed. But knowing them..probably won’t get back $1 dollar. Lesson learned, don’t try to save money. Hire a nationally recognized, branded, 100% insured moving company with a legitimate reputable name.

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