Rick Riley
GBNot worth the cheap "quote"..very late, overcharged, horrible service. Found via a moving quote website. They actively pursued business and seemed transparent enough, delivering the cheapest price. Day of move, showed up half a day late after telling me on the phone they were "down the street, turning on our road" hours before. Up charged us 35% on the initial pack from pick up. That’s how they do business based on reviews from multiple sites. Broad or bad quote upfront, then they pack a rented Budget truck with hired hands day of, over charging based on how they pack. Gives them flexibility to play with dimensions of a truck and pack to upcharge. Delivery WAS AWFUL. I have moved more times than I can count in my past military days and have worked with tons of companies nationally and globally. This was a distance of 6 hours...they ghosted my phone calls majority of time. Eventually when I would get someone on the phone, they would promise next day delivery...this continued for nearly two weeks!!Plenty of excuses as to why they didn’t deliver on multiple promised dates (driver sick, driver didn't wake up, slow commute, transport issues, family issues etc). I almost filed a report for lost/stolen goods. Delivery showed up 14 days later for what should have been easily delivered in 1-2 days...6-hour commute?! Showed up and threatened to not deliver property if not paid up front (without proving they were even delivering our stuff). Very unprofessional. Rude. Made a mess of our bathroom when leaving.. Lots of damage on our furniture, which a claim is being filed. But knowing them..probably won’t get back $1 dollar. Lesson learned, don’t try to save money. Hire a nationally recognized, branded, 100% insured moving company with a legitimate reputable name.
Ben C
GBHorrible company to work with Horrible company to work with. They were 4 days late on picking up our house, causing us fees. They have now had our stuff for 2 months with no sign of delivery. They give zero updates, the owner “Christina” has yelled and swore and me and my wife, not very professional. They have all of my sons documents so he cant even be enrolled into school, he’s 7, and cant go to school. Not only that but they dont even follow how they say their company is going to pack larger items, my 2 motorcycles should have been packed into crates, nope, I’m sure they will be dented and scratched when I get them back. When confronted about their poor communication skills they claim their responses to reviews on other sites count as communication. Whatever
Pete Almeida
GBHappy with everything Last month I moved from Los Angeles to Miami for a job offer paying more than my previous job. This was the first time I actually researched moving companies myself. Some of the people I spoke with were just plain rude and bashed other companies claiming their's was the end all be all. I ended up going with Keystone because they actually showed me who they were. The movers were really friendly and worked diligently to get things loaded because I was closing on the my property in LA by the end of the day. Nothing was damaged and they stuck with their original price despite other companies telling me they would price gouge me. I'll be using them again in the near future for a possible move.
Detroit Gee_Q
GBDO NOT HIRE THEM This company purposely gave us an inaccurate quote. So here’s the scheme. They’ll give you a cheap quote no matter how many items you tell them you’re moving. Once you accept their quote they’ll instantly need a deposit which is usually half of the quote ( the other half is due upon delivery) the catch is once the movers arrive your initial quote will be about 3-4K lower than your actual TOTAL moving cost. Once the shock of the cost increase wears off you have two options. 1) pay the inflated price 2) cancel the move and lose your deposit. Be warned they don’t care after they get your money for the deposit and your move will cost thousands more than the quote
Eva Jones
DEVery impressed with the work I really can't say enough good things about our move with this company. Moving can be so stressful and I've definitely had my share of bad experiences with movers, but I would recommend this company 100 times over. They were so easy to schedule and so responsive to questions. I felt the price they quoted us was fair and they completely kept to it - nothing hidden was added in later! The actual move could not have gone smoother - the movers were on time, friendly, so careful and SO FAST. Nothing was broken or even slightly damaged!! Thank you for making our move so stress free!