Horrible company to work with Horrible company to work with. They were 4 days late on picking up our house, causing us fees. They have now had our stuff for 2 months with no sign of delivery. They give zero updates, the owner “Christina” has yelled and swore and me and my wife, not very professional. They have all of my sons documents so he cant even be enrolled into school, he’s 7, and cant go to school. Not only that but they dont even follow how they say their company is going to pack larger items, my 2 motorcycles should have been packed into crates, nope, I’m sure they will be dented and scratched when I get them back. When confronted about their poor communication skills they claim their responses to reviews on other sites count as communication. Whatever

Defiantly recommended! From the moment they arrived they were professional, experienced, courteous, thoughtful, efficient, and quick! My belongings were packed and ready to go so can't comment about that. I didn't feel like I needed to watch over them which put me at ease. I would highly recommend this company to anyone moving and if we need to move again we will be using Keystone Moving Group!

Not worth the cheap "quote"..very late, overcharged, horrible service. Found via a moving quote website. They actively pursued business and seemed transparent enough, delivering the cheapest price. Day of move, showed up half a day late after telling me on the phone they were "down the street, turning on our road" hours before. Up charged us 35% on the initial pack from pick up. That’s how they do business based on reviews from multiple sites. Broad or bad quote upfront, then they pack a rented Budget truck with hired hands day of, over charging based on how they pack. Gives them flexibility to play with dimensions of a truck and pack to upcharge. Delivery WAS AWFUL. I have moved more times than I can count in my past military days and have worked with tons of companies nationally and globally. This was a distance of 6 hours...they ghosted my phone calls majority of time. Eventually when I would get someone on the phone, they would promise next day delivery...this continued for nearly two weeks!!Plenty of excuses as to why they didn’t deliver on multiple promised dates (driver sick, driver didn't wake up, slow commute, transport issues, family issues etc). I almost filed a report for lost/stolen goods. Delivery showed up 14 days later for what should have been easily delivered in 1-2 days...6-hour commute?! Showed up and threatened to not deliver property if not paid up front (without proving they were even delivering our stuff). Very unprofessional. Rude. Made a mess of our bathroom when leaving.. Lots of damage on our furniture, which a claim is being filed. But knowing them..probably won’t get back $1 dollar. Lesson learned, don’t try to save money. Hire a nationally recognized, branded, 100% insured moving company with a legitimate reputable name.

This was my third time moving This was my third time moving. They did a great job. As good as the last company I used which I also gave 5 Stars. Great packing, on time delivery, great communication. I recommend Keystone, they're a great company.

Absolutely the worst company ever!! Absolutely the worst company ever!!! The person I originally talked to was so nice and gave me a really good deal so I signed the estimate and planned my move accordingly as time got closer they called and we updated everything and I had to put more money down.. ok. So I kept them updated on my move and when I needed them to be there and they reassured me they would be at my house when I needed them to be. They asked for a 3 day window which I gave them and they didn’t show up at all or call so after the 3rd day I called and asked where they were. I got a call back an hour later and was told the moving truck was in a car accident and they wouldn’t be able to come move me for another 7-10 business days!!!!!! I said that’s not acceptable because I need to be in another state in 4 days so I needed to be moved out of my house that day or the latest the next. Mind you this is already after the 3 day window they requested! I told them if they could not move me in a timely manner to refund me my money which of course they refused to do!!! I will never recommend this company!!!!