Pleased with the communication and service So professional and the communication between the customer service ladies was on point throughout all points of my move. I was told in the beginning to read all of my emails so i can stay prepared. It gave me insight on my delivery and what to expect and prepare for. Honestly they gave me very helpful information verbally but also made sure I fully knew everything and made me extremely comfortable. I love supporting small businesses and was really lucky to have used Keystone. There were a few things that came up during my pickup but they made sure to help me realize what i was paying for, and if i did have any issues I just contacted customer service and they were right on top of it communicating with the movers. Will be recommending for sure.

This was my third time moving This was my third time moving. They did a great job. As good as the last company I used which I also gave 5 Stars. Great packing, on time delivery, great communication. I recommend Keystone, they're a great company.

Very pleased with the overall service-… Very pleased with the overall service- movers were friendly and efficient, they did a great job with both the packing and handling of furniture. We definitely recommend it.

I had a great moving experience with Keystone Moving Group They were the guys gracious and careful with everything. They took the floors like a champ. If they weren't sure about something, they constantly checked in. They carefully wrapped everything and completely reassembled everything they had to take apart.

Absolutely the worst company ever!! Absolutely the worst company ever!!! The person I originally talked to was so nice and gave me a really good deal so I signed the estimate and planned my move accordingly as time got closer they called and we updated everything and I had to put more money down.. ok. So I kept them updated on my move and when I needed them to be there and they reassured me they would be at my house when I needed them to be. They asked for a 3 day window which I gave them and they didn’t show up at all or call so after the 3rd day I called and asked where they were. I got a call back an hour later and was told the moving truck was in a car accident and they wouldn’t be able to come move me for another 7-10 business days!!!!!! I said that’s not acceptable because I need to be in another state in 4 days so I needed to be moved out of my house that day or the latest the next. Mind you this is already after the 3 day window they requested! I told them if they could not move me in a timely manner to refund me my money which of course they refused to do!!! I will never recommend this company!!!!