Absolutely the worst company ever!! Absolutely the worst company ever!!! The person I originally talked to was so nice and gave me a really good deal so I signed the estimate and planned my move accordingly as time got closer they called and we updated everything and I had to put more money down.. ok. So I kept them updated on my move and when I needed them to be there and they reassured me they would be at my house when I needed them to be. They asked for a 3 day window which I gave them and they didn’t show up at all or call so after the 3rd day I called and asked where they were. I got a call back an hour later and was told the moving truck was in a car accident and they wouldn’t be able to come move me for another 7-10 business days!!!!!! I said that’s not acceptable because I need to be in another state in 4 days so I needed to be moved out of my house that day or the latest the next. Mind you this is already after the 3 day window they requested! I told them if they could not move me in a timely manner to refund me my money which of course they refused to do!!! I will never recommend this company!!!!

Happy with everything Last month I moved from Los Angeles to Miami for a job offer paying more than my previous job. This was the first time I actually researched moving companies myself. Some of the people I spoke with were just plain rude and bashed other companies claiming their's was the end all be all. I ended up going with Keystone because they actually showed me who they were. The movers were really friendly and worked diligently to get things loaded because I was closing on the my property in LA by the end of the day. Nothing was damaged and they stuck with their original price despite other companies telling me they would price gouge me. I'll be using them again in the near future for a possible move.

Horrible company to work with Horrible company to work with. They were 4 days late on picking up our house, causing us fees. They have now had our stuff for 2 months with no sign of delivery. They give zero updates, the owner “Christina” has yelled and swore and me and my wife, not very professional. They have all of my sons documents so he cant even be enrolled into school, he’s 7, and cant go to school. Not only that but they dont even follow how they say their company is going to pack larger items, my 2 motorcycles should have been packed into crates, nope, I’m sure they will be dented and scratched when I get them back. When confronted about their poor communication skills they claim their responses to reviews on other sites count as communication. Whatever

Good I hired KeyStone Moving Group last minute and was impressed by the prompt responses and willingness to work with my last-minute schedule. The movers were very quick and professional and made the move as seamless as possible! I would highly recommend these guys!!

I had a great moving experience with Keystone Moving Group They were the guys gracious and careful with everything. They took the floors like a champ. If they weren't sure about something, they constantly checked in. They carefully wrapped everything and completely reassembled everything they had to take apart.