Harald
ESGreat overall experience Great overall experience. The coordination was executed diligently, packing, pick up, delivery and unpacking was all done very professionally and efficiently. Apart from a short delay, there was only one surprise parking fee, delivery of my furniture was 2 hours early and compiled without damages nor scratch marks in about 3 hours.
Maureen Kloman
CHRun away as fast as you can from these guys! I hired Formula GlobalMobility/Granero Moving to ship my belonging from OR to Portugal. The very first complaint was when they came up with an additional 4800.00 for weight overage even after we kept asking the movers if we were good on what we were taking. It took them 8 months to get our things on a ship 10.5 months to actually receive them! Along with another 7800.00 in additional fees storage & insurance and BS fee to get our things on a ship, which never happened! Use anyone but these people! After leaving 10 messages with Granero not 1 return call. I have had to file complaints with USDOT and the FL Attorney General! Both of whom have accepted my case!
yasmin
BRAll great so far- they are very attentive My husband wants to bring the rest of his things that are still in America to the place where we live, our house in Brazil, and the whole process reeks bureaucracy and seems to be very, very tiring. But talking to Valeria has been a breath of fresh air amid the craziness. She is incredible helpful, always available and helped me with my doubts, that were many. We haven't started the moving process oficially yet, but if my experience talking to Valeria is an example of how this company handle its costumers, I know that my husband's belongings will be in great hands.
Thaina Zanholo
BRI've been having the WORST service with… I've been having the WORST service with this company. I'm Brazilian and I've choose GRANERO and FORMULA GLOBAL MOBILITY to be responsible for my international moving from Los Angeles to São Paulo. At first (before the moving) the company is extremely responsive and attentive, but after you sign the contract and pay their service, the entire deal changes. First of all. The service I paid is called INTERNATIONAL RELOCATION, they request 60 to 90 days to deliver my goods. They also request myself to be in the new country to receive this shipment. Well... since I'm moving countries for sure I'll be there waiting for my goods. But guess what? 90 days passed and my ENTIRE life (furnitures, clothes, kitchen and bathroom supplies, memories and documents) ARE STILL IN THE USA! Three months passed and NOTHING HAPPENED. I still dont have my stuff with me and I already rented an apartment that are FULLY EMPTY because this company still holding on MY ENTIRE SHIPMENT! Now they requested another month for the goods to arrive in my city. But guess what? I won't be in the country to receive this shipment because I HAVE WORK TO DO OUTSIDE OF THE COUNTRY AND I'VE BEEN WAITING THREE MONTHS FOR IT! I can't sit and wait HALF OF A YEAR for a company to deliver what is mine! They don't care They don't give a date, a confirmation, neither a solution for my case. They are holding on to MY WHOLE LIFE AND THINGS! Extremely disappointed. Horrible service. Horrible company.
Luiz Pereira
ZAFine, but it could have been better Overall, everything was fine. Just a few remarks: the moving team was not wearing masks; the leader was not polite; I have been told that a container would be at my place to collect my stuff, but they ended up sending only a small truck.