great and cool awesome service -

Excellent construction, could last a lifetime The shelves are constructed from high quality materials, are very sturdy and look great! It looks as if they could last a lifetime. Would recommend.

What a great concept What a great concept! You just measure your space and order shelving to match! Reasonable price, quick delivery and great quality!

Great product and great customer service when I had a small issue The product is well made. I was missing a piece and their customer service sent it right away

The shelving is terrific, but the customer service was not great I bought some shelving, which is exceptionally quality - really, we couldn't be more pleased with the shelves themselves - but got no indication when it would be shipped. After nearly a week with no updates, I tried to contact them. Left a message, left another message. They kept sending me to one particular guy, and he never got back to me. I finally called again and actually got to talk to him. He lied to me. Said the shelves had already been shipped, out of Illinois, and he'd get back to me with the tracking info. Two days later I finally got my tracking info by email - and it had been shipped the previous day from Miami. So, shipped two days later than I was told, from their main location in Florida. The good thing was, when I finally cornered the guy, it made him realize he needed to get the shipment out. But would have better to have been honest and say "Oops" than lie about it. [added, after the reply] Thanks for your reply. You should go back and check your own website for that 3-5 days thing. I looked then and I looked again now, and can't see that *anywhere*, nor was it in the two emails I received on making the order. It would have saved both me and your staff some aggravation if that were actually visible somewhere. However, that order didn't ship until 7 business days from my order. What happened to 3-5? Your representative had two separate numbers for me, and after I had left several messages without a reply like that, it would have been a reasonable courtesy to call me and say "Sorry, I misspoke, that was supposed to go out from Illinois, but we have to ship it from our main facility instead." Would have taken 30 seconds. Just put the 3-7 business days shipping time on your shipping page (is someone reviewing it now? It was there a few minutes ago, but now goes to your "about us" page). It would have all been fine if it were there; all I was calling about was to find out when it would ship.