Ann Marie Pietrafesa
GBDO NOT USE THIS COMPANY DO NOT USE THIS COMPANY. THEY ARE A BUNCH OF SCAMMERS!!!!!!!! I BOOKED MY MOVE A MONTH IN ADVANCE AND PUT DOWN A $150 DEPOSIT. I THOUGHT THIS WAS GREAT I GOT A TERRIFIC RATE SINCE I WAS ONLY MOVING 20 MILES. THEY OUTSOURCE THE MOVERS. THE FIRST COMPANY THAT CALLED WOULDN'T ACCEPT THE RATE THAT I WAS GIVEN AND WANTED MORE MONEY. I CALLED AND WAS TOLD I WOULD GET ANOTHER MOVER AND THEY WOULD CALL ME 2-3 DAYS BEFORE MY MOVE. THE MOVING COMPANY CALLED AND SAID THAT HE WILL BE AT MY HOUSE AT 8:30 FRIDAY MORNING. AT 8:30 THURSDAY NIGHT ANTHONY (THE MOVER) SAID THAT HE WAS RUNNING BEHIND AND CAN HE MOVE ME ON SATURDAY AT 8:3O. i SAID SURE. AT 8:30 THE NEXT MORNING HE TEXTED ME THAT HE WAS RUNNING LATE DUE TO AN ACCIDENT. AT 9:30 HE TEXTED AND SAID HE WAS AN HOUR AWAY. AT 10:30 HE SAID HE WAS 20 MINUTES AWAY. AT 12:00 I TEXTED HIM AND ASKED HIM WHERE HE WAS AND SAID THAT HE COULDN'T MOVE ME SORRY FOR THE INCONVIENCE. I HAD TO MOVE OUT OF MY HOUSE THAT DAY. I GOT A U-HAUL TRUCK AND ME, MY SON AND HIS FRIENDS MOVED ME. IT TOOK ALL DAY. TRYING TO GET IN TOUCH WITH MOVING ALLY TO COMPLAIN, THE PHONE JUST RINGS. I CALLED LILLIE I GOT HER CELL PHONE NUMBER FROM THE FIRST MOVER AND TEXTED HER AND SHE WANTED TO KNOW WHY I WAS CALLING HER PERSONAL NUMBER AND THAT SHE WOULD TRY TO GET MY DEPOIST BACK. I HAD ALREADY PUT IN A DISPUTE WITH MY BANK. THANK GOD I SAVED ALL MY TEXT MESSAGES TO SHOW THE BANK FOR MY DEPOIST. RUN AND DON'T USE THESE PEOPLE. IT'S BETTER TO PAY MORE AND HAVE A PEACE OF MIND
Susan
GBThey do not provide an honest quote They do not provide an honest quote. They give the customer something that is totally different than the moving company. The moving company had a set date and Movingally provided a per driver per hour rate. Ended being more than double than what was quoted. Now what would have happened if someone did not have that kind of money. I think Movingally should pay me the difference. Least they can do for their dishonesty.
Daniel
GBVery satisfied customers! Very satisfied with my move across Dallas. They are very experienced. The whole process was smooth from the beginning when we got the quote. The price and dates worked great for us. Once the service was confirmed, they kept us informed on every step of the process. They arrived on time and moved everything with care. We had no damages! On top of it all, they were extremely polite and professional. Would definitely recommend this service to anyone needing a professional moving company!
Marcella
GBSTAY AWAY! Dishonest, Extortionists Unprofessional I wish I never used this company. They are not movers, they are dishonest brokers and they work with unprofessional moving companies. I was told one quote for moving a bedroom set and 75in television10 minutes to my new apartment, and that it was going to be 4 hours to move. 12 hours later the two illegal men from Diamond Hands Moving Company that Moving Ally sent were still in my new apartment demanding triple the amount of money agreed upon and wanting $300 cash each in order for them to leave my apartment. They said they were going to come back the next day and I kept telling them I did not want them to return. Not only did they break the drawers in my expensive dressers, cracked the marble tops and chipped the wood on my furniture they also broke my 75in tv that is not even a year old. Both Moving Ally and Diamond Hands Movers refuse to take responsibility for this and reimburse me for the damaged items and the extortion from their workers. Stay away! They are dishonest and opportunists trying to take advantage of people.
Leslie
GBMoving Day Made Easy with Mountain Top Moving! Eric and his crew were fantastic! I needed loading at 2 locations, each holding a houseful of furniture and boxes. Mountain Top Moving made short work of each, loading quickly and efficiently while using care with their handling. I was extremely impressed with their speed! At our new home, MTM displayed the same speed, care, and efficiency in unloading. They even made sure all boxes, marked with their intended room, were deposited in the proper rooms without slowing their pace. All in all, Mountain Top Moving knows what they're doing and they do it well. Were we to ever move again, Eric's the one I'd call, without a doubt. He made my Moving Day a great experience, and I know he'll do the same for you. Thank you, MTM!