If you like what you own use someone else. I had United Van Lines contracted for a move from my homestead Texas to Georgia. My belongings were put into storage while I looked for a home in Ga. When the day came for delivery of my things none of the items that were in my barn in Texas arrived. I was also missing a few items from inside of the house. And my wife heirloom baby grand piano and antique rocking horse were damaged. In total there was about $10,000 in missing/damaged items. When I filed the claim for these items they issued me a check for less than $500... Less than 5% of what they lost/damaged.

Transparent and effective! Working with this company was easy and honest. Can't recommend them enough! I spoke with several moving companies and went far into the process before being given the full picture of costs involved. All companies seem to end up with a similar price but United Van Lines was transparent about them from the start and very responsive. I had already been close to the end of booking another mover when they made it clear they could not move my things by the end of one month and arrive after the first of the next month. at the last minute i was able to book through Scott for the perfect dates and within my budget. It cost approximately 4,000 dollars to move an apartment of stuff including extra charges for shuttles on each side to accommodate tight outdoor locations and everything arrived in working condition (including a 65 inch tv). I really could not have asked for a better experience start to finish with Scott (admin) and my moving crew on both ends. Thank you!!

I Ican only you about my recent move with United I can only tell you about my recent experience with United. I had a few furniture pieces damaged which they did repair. Problem came with a nearly new vacuum which they agreed to repair. Their driver, who was in chargh kept telling me the repair shop was waiting for parts, but then told me that I had purposely given them "a piece of junk" that could not be repaired and I was just trying to get more cash from them. Stay away is my advice

Unprofessional, not trustworthy Where to begin ? Estimator on first visit was ver professional, thorough, but thats where it stops. Driver / Team Leader could not be trusted. He marked most of our high value items as DAMAGED on packing date. Problem was they were NOT damaged. He seemed to want to protect himself if the items WERE damaged in transit. The description of items on packing was not brought to our attention, thus we did not catch the high value items that were not described correctly. This caused problems with high value items that WERE damaged in transit. Documentation is poor. Customer gets 4th or 5th copy which is illegible Delivery crew inexperienced, sloppy, unprofessional. Seemingly these were temporary employees who were poorly trained. One clogged a toilet at our new condo and said nothing about it. Disgusting !

PLEASE Read!! PLEASE, do NOT sign a contract with United Van Lines (UVL), or any of their Agents, to avoid the horrific experience my family has endured. We moved from the Los Angeles area, to the Las Vegas area. We decided on United Van Lines (UVL) based on the presentation made stating the services they would perform and the insurance coverage they offered. We paid for a insurance policy stating: “YOU HAVE CHOSEN THE FULL VALUE PROTECTION. Our records show that you have chosen the FULL VALUE PROTECTION option and that you have agreed that our liability to you for loss and damages will be to repair or replace those goods, up to a maximum of $125,900.00 with $0.00 deductible.” UVL crews packed the household goods on September 9, 2020. The household goods were loaded on a UVL/Golden Eagle Moving Van on September 10, 2020. The furniture and belongings were unloaded at the Las Vegas address, by UVL crews, on September 15, 2020. After the unloading and our inspection during the unpacking, we found damaged and destroyed items totaling an estimated $15,000.00. After notifying UVL and requesting an inspector to review and inspect the damages, UVL asked us to send pictures of the damaged and destroyed furniture, which we promptly sent to UVL. UVL NEVER sent anyone to inspect the damages. We located and hired a Claims Inspector in the area, to document and verify all damages and destroyed furniture pieces. The inspection report and estimates to repair and replace the damaged items, were sent to UVL Claims Team, for their convenience, to resolve the damage claims. After seven (7) months of numerous e-mails and telephone calls to UVL, we received a settlement check in the amount of $1,397.99 to reportedly settle our damage claim. UVL's offer to settle the claim is about 9% of the total loss incurred. We strongly suggest that everyone AVOID UNITED VAN LINES for any moving services. United Van Lines is in “Breach of Contract” and legal remedies must now be considered.