Tatiana Trimble
GBI have never used Gold Star before but… I have never used Gold Star before but after my experience I will never go back to Uhauls or 2 Men and a Truck. The people are very friendly and customer service is fast to respond and very calm. The prices are very reasonable too! I would definitely recommend the next time you need some extra help moving.
Master.J
GBDO NOT USE - YOU WILL BE RIPPED OFF - GUARANTEED!! I am a member of the military, I was contacted by Gold Standard when I had requested information on a moving site for moving carriers to contact me. THEY ARE NOT A MOVING CARRIER - THEY ARE A BROKER!! THEY SUB CONTRACT YOU OUT TO THE LOWEST BIDDING CARRIER TO PICK UP YOUR STUFF... IF YOUR STUFF EVER EVEN GETS PICKED UP. I was contracted to have all my belongings picked up from the base housing I was living in back in October 2021. The movers never showed up and the representative at Gold Standard told us that they "would get back to us with a resolution"... They never did, and despite many many calls and emails they had never coordinated our move. I ended up needing to find a local mover on my own to get me and my family out of our base housing and put all our stuff in a storage unit we could figure out what to do because we were moving out of state, all without the service from Gold Standard that we paid $2500 for! Gold Standard agreed to refund our money, but to this day, we have yet to see a single penny of our refund.
James Crumley
GBBest Quality!! Quality outstanding. They offered the actual price with no hidden charges. The price was good. This is an incredible experience working with such an amazing team. They made a stress-free move for me!
Marie
GBMisquoted cost Misquoted cost, size of shipment, delivery date - basically everything. Staff is not capable, they don't respond, and they don't stand behind their work. They will easily (and without remorse) leave you with a pile of boxes and furniture if you don't pay up. They collect their nonrefundable money up front, then they contract out to moving companies who have to suffer from Gold's incompetence. AVOID THEM!!
Johnny
GBTook the Headache Out of our Move Gold Standard made my family’s move as seamless as possible. All items were treated with great care and accounted for, even our heavier and larger items were brought up the stairs and staged for us. The customer service team was easy to work with and answered all questions I had regarding the timeline of the move. Price quoted was fair and cost didn’t go over what I was quoted. Overall very happy with Gold Standard and will use their services again!