I have never used Gold Star before but… I have never used Gold Star before but after my experience I will never go back to Uhauls or 2 Men and a Truck. The people are very friendly and customer service is fast to respond and very calm. The prices are very reasonable too! I would definitely recommend the next time you need some extra help moving.

SCAM DO NOT USE!! This is not a moving company, but a fraudulent broker that hires other fraudulent local movers who've often had their licenses removed already and operate under new names and dot numbers so it's hard to find information about them. Often they use names associated with reputable moving companies to confuse people into thinking its legitimate when in fact its all a scam! BEWARE AND DON'T USE. VERIFIED MOVERS. COM IS FULL OF CRAP TOO. MAKE SURE TO FIND A REPUTABLE LIST OF BROKERS AND CHOOSE FROM THERE.

Fraudulent company Fraudulent company. Believe all the negative reviews. I paid a $1300 deposit for movers after my mom died. They never showed up. They agreed to refund me. At first they said 3 weeks this was Sept. Then they said January. And now they are saying when their legal department clears whatever issue they are having. They send me emails saying they will refund me after I call but I've gotten nothing. I've been waiting over 8 months at this point.

Be very wary Be very wary. I set up a move in Aug 2021 and put a deposit down, cancelled 3 days later and still have not received my refund in almost a year (currently July 2022). They were only friendly and professional during the intial process and have been unresponsive to calls and emails to their support.

No customer service.. no help These folks contract with ..in my case...people who have questionable business practices and no customer interest. My folks arrived 7 hours late for pickup, never gave me paperwork, raised price by 200 percent, delivered 30+ days after pickup for a move under 500 miles, and items were broken. They did not leave me with contact or claim information. They only called 4 hours before day of delivery.. lucky I was home