Sean Doherty
GBBe very aware of using this company. Similar to the previous comment - you need to seriously watch their estimates, they under estimate to seal the deal and then half-way through the truck being loaded they claim the "estimation" was bad. That is their problem - it shouldn't be ours. They had already taken the deposit of 1,200+ on a total quote of 3,800.00 and then increased the total due (after loading the truck - and your things are basically held hostage) to 5,200+ and when they finally finished the truck AND they still had left half of our things. They offered to send another truck for an additional 3,000+ to finish the job, so all in all we would have been in for somewhere between 9,500 to 10 grand off an initial estimate of 3,800 dollars. DO NOT be swept into this and you can see by other comments they are doing this to others. I strongly suggest, if you so insist on using them, to get them to come to your home and do the walk through (for which they will charge you 250 as I'm told) and you can lock in your estimate (but I'm not even sure they would abide by that). Now we are stuck with moving the rest of the items ourselves. When contacted, the representative was extremely rude and wouldn't let me even speak to the person who did the estimation (specific comment was "oh he's just the sales guy" - he can't do anything for you). Ali (same as previous comment and team were nice and did a good job), but the company as a whole is something you seriously need to watch-out for. We're taking other action but would strongly suggest you look at other companies before deciding to go down this path.
Charl Botes
GBWatch out and do not get caught with low estimate I am writing this to ensure everyine dealing with Petra Pro movers are made aware of how they could catch you to spend a more than planned!!!! I was provided with a competitive quote for 944 cubic square feet for all my items specified (3 bed household with tv room and lounge and outside patio furniture) and when truck was loaded half way the quoted cubic sqf was used up. But had to get the rest done. So I ended paying an additional $4K for and additional 1000 cubic sqf. This includes some govt levy of $1,000 that nobody told me about. They effectively hook you with a low estimate when they should know better the cubic sqf certain home sizes should be. Then on the moving day you need to pay extra when your stuff is moved. The moving staff (Ali and his team) were very helpful and professional and took care of my furniture.
RAMONA
GBDO NOT USE!!! DO NOT USE!!! I was misquoted. Ended up paying thousands more than originally expected. Half of my furniture was delivered and the other half did not arrive until a week later. If my daughter had not sent pics, I would have never known. No one from Petra called to tell me. When I was finally able to get to my storage unit, I found some of my furniture had been damaged. I still don’t know if everything is there. HORRIBLE!
Carlton
GBExcellent experience Excellent experience. Very efficient and kind to work with. I would highly recommend Ryan, Moe and Hamza for my next move or anything you need.
NR
GBThey lost part of our belongings They lost part of our belongings - charged us for 70 boxes, we only received 40 back. Another part of our belongings arrived broken because the boxes were severely damaged. They made my husband sign a settlement and remove his bad review and promised to pay for our claim on top of settlement. When i called claims department i was told that we were already paid and the claim was closed. I do not recommend using this company.