Andrew G Wu
GBWill not use again The only reason I’m giving a star is because we actually got our stuff within a week and the college students they called up the morning of were really nice guys. Reasons why it was bad - when the Petra movers arrived at our place to load, the estimated price they gave us was double what the initial estimate was. Whatever estimation tools were used to determine how much space would be taken up were way off. - the lady who was coordinating the move called us to ask if the driver had given us a time. What? shouldnt she know this information? - on delivery, the foreman was very rough with our belongings. There was also a bag of clothes that didnt belong to us (how did that happen) and he threw it on the ground multiple times. Very unprofessional. He was also wearing flip flops and was on the phone the whole time. - three pieces of furniture were broken. For one, the foreman jammed a piece back in, said he would come back with wood glue to fix it, never came back. Fortunately, they did reassemble our stuff (though I had to ask them repeatedly), and the other movers were very nice and professional. Would not use again or recommend.
Carlton
GBExcellent experience Excellent experience. Very efficient and kind to work with. I would highly recommend Ryan, Moe and Hamza for my next move or anything you need.
NR
GBThey lost part of our belongings They lost part of our belongings - charged us for 70 boxes, we only received 40 back. Another part of our belongings arrived broken because the boxes were severely damaged. They made my husband sign a settlement and remove his bad review and promised to pay for our claim on top of settlement. When i called claims department i was told that we were already paid and the claim was closed. I do not recommend using this company.
Charles Givre
GBTotally unprofessional Totally unprofessional! Stay away! My experience with Petra Pro was abysmal, and that is being nice. I ordered full packing service. The packers arrived at my home in Maryland and did a HORRIBLE job packing my items. Most importantly, they did not label any boxes, so it was impossible to take any kind of inventory. It was also impossible to determine what boxes went where. Upon arrival, the team made no effort to put my belongs in the rooms where they belonged. Instead, they just threw items in my garage, and anywhere else they could. The team in Maryland left a mess in my home there including pizza boxes, empty bottles and other garbage. Bottom line, this is not a professional organization and should not be trusted with your business.
VIKTORIA RUZOVA
GBdo not use this company do not use this company. At first they say different price, after you pay deposit, they find some different reasons to charge more. Very bad service. many personal things were destroyed. They NEVER pay any compensation.