Sean Doherty
GBBe very aware of using this company. Similar to the previous comment - you need to seriously watch their estimates, they under estimate to seal the deal and then half-way through the truck being loaded they claim the "estimation" was bad. That is their problem - it shouldn't be ours. They had already taken the deposit of 1,200+ on a total quote of 3,800.00 and then increased the total due (after loading the truck - and your things are basically held hostage) to 5,200+ and when they finally finished the truck AND they still had left half of our things. They offered to send another truck for an additional 3,000+ to finish the job, so all in all we would have been in for somewhere between 9,500 to 10 grand off an initial estimate of 3,800 dollars. DO NOT be swept into this and you can see by other comments they are doing this to others. I strongly suggest, if you so insist on using them, to get them to come to your home and do the walk through (for which they will charge you 250 as I'm told) and you can lock in your estimate (but I'm not even sure they would abide by that). Now we are stuck with moving the rest of the items ourselves. When contacted, the representative was extremely rude and wouldn't let me even speak to the person who did the estimation (specific comment was "oh he's just the sales guy" - he can't do anything for you). Ali (same as previous comment and team were nice and did a good job), but the company as a whole is something you seriously need to watch-out for. We're taking other action but would strongly suggest you look at other companies before deciding to go down this path.
Amanda Nukho
GBStress Free I was so stressed in the beginning about my move to another state, but thankfully for this company they made it very easy for me. They were very professional, friendly and hassle free! Thank You So Much
Fahir
GBMore like Petra Faux Movers… Let’s just say…this company is the reason that my left leg is starting to fail and my right hip has worsened in this disability. I was given a stand sit desk by my workplace and when they moved it, they took it apart and took no responsibility when it would not work. Mind you, I never told them to take it apart. They have offered me less than $200 and that’s not the only thing they broke. The value is over $1000 so if you are thinking, “let’s use a moving company,” DON’T. Get a UPack, get a POD, but they pretty much gave small business movers a bad name.
VIKTORIA RUZOVA
GBdo not use this company do not use this company. At first they say different price, after you pay deposit, they find some different reasons to charge more. Very bad service. many personal things were destroyed. They NEVER pay any compensation.
Ramy Sidhom
GBLots of hidden fees Lots of hidden fees. Very coercive. I asked to have someone look at my things to make sure they estimate they gave me was correct (as I had heard they surprise you on the day of moving), and even with that I was charged more. They added a $200 per floor elevator fee (meaning $800 extra if you are on the 4th floor). I had asked about any other fees beforehand and they assured me there weren't. Then they left some of the things that were agreed in the estimate. The men who came to pack my things and move them are very professional and respectful and my things arrived safely. It's the hidden fees and how they pretend not to know anything about it beforehand that is the problem. Original estimate was $1800, I ended up being charged after $3400, and that's after fighting and refusing to pay certain surprise fees.