Brenda De La Cruz
GBI hired Petra to move my belongings… I hired Petra to move my belongings from San Diego to Michigan. The level of professionalism and attention to detail is superb. I would definitely use them again!!! They took great care in ensuring my belongings were packed with care. Ahmed and Oscar are true professionals and extremely competent. The two Ali’s delivered my items and unloaded everything with care and thoughtfulness. When they were done moving everything, they actually pointed out that my headboard was broken and it stated so on the inventory list. It was the last piece to get the padding & shrink wrap removed. Obviously, it happened after it was wrapped to move, or else the broken off piece would not have been included under the shrink wrap and padding. Unfortunately, I didn’t even see the “BR” under the condition of the headboard when I signed the paperwork. For allI knew it could’ve meant “bedroom”. It actually meant broken. At any rate, I had pictures of it before it was padded & wrapped. That’s my only downside to this move. They should have advised me as they were moving it from my condo into the truck that it was broken. I would not have been upset. I’m just slightly irritated now. All in all, they did their job and things sometimes get broken. If I had to move again, I would definitely hire them.
Carlton
GBExcellent experience Excellent experience. Very efficient and kind to work with. I would highly recommend Ryan, Moe and Hamza for my next move or anything you need.
Charles Givre
GBTotally unprofessional Totally unprofessional! Stay away! My experience with Petra Pro was abysmal, and that is being nice. I ordered full packing service. The packers arrived at my home in Maryland and did a HORRIBLE job packing my items. Most importantly, they did not label any boxes, so it was impossible to take any kind of inventory. It was also impossible to determine what boxes went where. Upon arrival, the team made no effort to put my belongs in the rooms where they belonged. Instead, they just threw items in my garage, and anywhere else they could. The team in Maryland left a mess in my home there including pizza boxes, empty bottles and other garbage. Bottom line, this is not a professional organization and should not be trusted with your business.
Ramy Sidhom
GBLots of hidden fees Lots of hidden fees. Very coercive. I asked to have someone look at my things to make sure they estimate they gave me was correct (as I had heard they surprise you on the day of moving), and even with that I was charged more. They added a $200 per floor elevator fee (meaning $800 extra if you are on the 4th floor). I had asked about any other fees beforehand and they assured me there weren't. Then they left some of the things that were agreed in the estimate. The men who came to pack my things and move them are very professional and respectful and my things arrived safely. It's the hidden fees and how they pretend not to know anything about it beforehand that is the problem. Original estimate was $1800, I ended up being charged after $3400, and that's after fighting and refusing to pay certain surprise fees.
Donward_Dog
GBI just had Petra Pro Movers take care… I just had Petra Pro Movers take care of my belongings. They were professional, thorough and very courteous. I highly recommend Petra Pro Movers for your needs!