Brenda De La Cruz
GBI hired Petra to move my belongings… I hired Petra to move my belongings from San Diego to Michigan. The level of professionalism and attention to detail is superb. I would definitely use them again!!! They took great care in ensuring my belongings were packed with care. Ahmed and Oscar are true professionals and extremely competent. The two Ali’s delivered my items and unloaded everything with care and thoughtfulness. When they were done moving everything, they actually pointed out that my headboard was broken and it stated so on the inventory list. It was the last piece to get the padding & shrink wrap removed. Obviously, it happened after it was wrapped to move, or else the broken off piece would not have been included under the shrink wrap and padding. Unfortunately, I didn’t even see the “BR” under the condition of the headboard when I signed the paperwork. For allI knew it could’ve meant “bedroom”. It actually meant broken. At any rate, I had pictures of it before it was padded & wrapped. That’s my only downside to this move. They should have advised me as they were moving it from my condo into the truck that it was broken. I would not have been upset. I’m just slightly irritated now. All in all, they did their job and things sometimes get broken. If I had to move again, I would definitely hire them.
Marisol
GBNot worth it! Let me begin by saying that this company is not worth the money. Pick was relatively easy, crew was professional. Let’s talk about prices, was quoted one price, went through list of items with logistics person and boom, quoted price doubled. Took items off list to get me under 10K, speak with logistics person, who finalices my price, I purchased 2 banks checks one to be handed at picked up the rest at delivery, not so fast, at pick up I’m told I need to come up with another 5k because the original price was an “estimate” removed some items and needed an extra 3K. Delivery is scheduled for Tuesday/Wednesday and after many phone calls it arrived on Friday at 7pm. I was informed that the original bank check purchased is no longer a valid form of payment, so here I’m in Florida with a bank check in Petra Pro llc’s name they won’t take, did I mentioned I asked numerous times if a bank check was ok as a form of payment. I told that the delivery crew only accepts cash or money orders from the post office, finally got them to agree with the stipulation that one member of the delivery crew would have deposit the check and when the check goes through they can begin to unload my furniture. My furniture been kept for ransom until check goes through. Delivery crew were polite and courteous and work diligently until midnight. These poor men were instructed to deliver furniture at night in a gated community. Also in the contract I was the crew would place boxed items in room in house but that was not the case. All boxes were place in the garage, they did however assemble the beds. Some pieces I’d furniture were damaged during the transport. Will filling a report for damages.
Carlton
GBExcellent experience Excellent experience. Very efficient and kind to work with. I would highly recommend Ryan, Moe and Hamza for my next move or anything you need.
Elena Algaghbeer
GBI’m glad we have found this company I’m glad we have found this company, we have moved the family house down to New Jersey from Kentucky, they were on point and on time every step of the process, the reps on the line as well as the drivers are very neat and easy to deal with, I like the fact that I had to do nothing but watching them wrapping and loading the truck. I would recommend you to my friends and family.
Ramy Sidhom
GBLots of hidden fees Lots of hidden fees. Very coercive. I asked to have someone look at my things to make sure they estimate they gave me was correct (as I had heard they surprise you on the day of moving), and even with that I was charged more. They added a $200 per floor elevator fee (meaning $800 extra if you are on the 4th floor). I had asked about any other fees beforehand and they assured me there weren't. Then they left some of the things that were agreed in the estimate. The men who came to pack my things and move them are very professional and respectful and my things arrived safely. It's the hidden fees and how they pretend not to know anything about it beforehand that is the problem. Original estimate was $1800, I ended up being charged after $3400, and that's after fighting and refusing to pay certain surprise fees.