Brenda De La Cruz
GBI hired Petra to move my belongings… I hired Petra to move my belongings from San Diego to Michigan. The level of professionalism and attention to detail is superb. I would definitely use them again!!! They took great care in ensuring my belongings were packed with care. Ahmed and Oscar are true professionals and extremely competent. The two Ali’s delivered my items and unloaded everything with care and thoughtfulness. When they were done moving everything, they actually pointed out that my headboard was broken and it stated so on the inventory list. It was the last piece to get the padding & shrink wrap removed. Obviously, it happened after it was wrapped to move, or else the broken off piece would not have been included under the shrink wrap and padding. Unfortunately, I didn’t even see the “BR” under the condition of the headboard when I signed the paperwork. For allI knew it could’ve meant “bedroom”. It actually meant broken. At any rate, I had pictures of it before it was padded & wrapped. That’s my only downside to this move. They should have advised me as they were moving it from my condo into the truck that it was broken. I would not have been upset. I’m just slightly irritated now. All in all, they did their job and things sometimes get broken. If I had to move again, I would definitely hire them.
Marisol
GBNot worth it! Let me begin by saying that this company is not worth the money. Pick was relatively easy, crew was professional. Let’s talk about prices, was quoted one price, went through list of items with logistics person and boom, quoted price doubled. Took items off list to get me under 10K, speak with logistics person, who finalices my price, I purchased 2 banks checks one to be handed at picked up the rest at delivery, not so fast, at pick up I’m told I need to come up with another 5k because the original price was an “estimate” removed some items and needed an extra 3K. Delivery is scheduled for Tuesday/Wednesday and after many phone calls it arrived on Friday at 7pm. I was informed that the original bank check purchased is no longer a valid form of payment, so here I’m in Florida with a bank check in Petra Pro llc’s name they won’t take, did I mentioned I asked numerous times if a bank check was ok as a form of payment. I told that the delivery crew only accepts cash or money orders from the post office, finally got them to agree with the stipulation that one member of the delivery crew would have deposit the check and when the check goes through they can begin to unload my furniture. My furniture been kept for ransom until check goes through. Delivery crew were polite and courteous and work diligently until midnight. These poor men were instructed to deliver furniture at night in a gated community. Also in the contract I was the crew would place boxed items in room in house but that was not the case. All boxes were place in the garage, they did however assemble the beds. Some pieces I’d furniture were damaged during the transport. Will filling a report for damages.
Steve Henry
GBI’m shocked this company is still in… I’m shocked this company is still in business!! They lie about price! They are a scam. Many items lost or probably stolen! They won’t do anything about it! They simply know they are a scam company! Every media outlet will know this! I’m so tired of their lies and scam!!! It is my goal to put them out of business and hold them accountable for their actions. The stress they have caused me! Thank goodness for a good attorney!!!!
Jason Colvin
GBPetra Pro Movers destroyed our 75”TV Petra Pro Movers destroyed our 75”TV. They LOST boxes containing loved ones ashes, financial documents, passports and car titles. They moved our items from truck to truck once they left the point of origin; mixing our items with other peoples items. They will NOT compensate you for any losses, damage or anything else caused by their ignorance. We’ve been fighting with them for 4 months with them doing nothing!!! This company (along with amerisafe, who employs their services) is an absolute scam that will turn your move into a nightmare. AVOID them at all costs. Hire a reputable company. By the way, the positive reviews of them were left by their own acquaintances, family members and employees. In my own opinion, anyone who does this stuff to people without making it right is nothing but human garbage.
Sean Doherty
GBBe very aware of using this company. Similar to the previous comment - you need to seriously watch their estimates, they under estimate to seal the deal and then half-way through the truck being loaded they claim the "estimation" was bad. That is their problem - it shouldn't be ours. They had already taken the deposit of 1,200+ on a total quote of 3,800.00 and then increased the total due (after loading the truck - and your things are basically held hostage) to 5,200+ and when they finally finished the truck AND they still had left half of our things. They offered to send another truck for an additional 3,000+ to finish the job, so all in all we would have been in for somewhere between 9,500 to 10 grand off an initial estimate of 3,800 dollars. DO NOT be swept into this and you can see by other comments they are doing this to others. I strongly suggest, if you so insist on using them, to get them to come to your home and do the walk through (for which they will charge you 250 as I'm told) and you can lock in your estimate (but I'm not even sure they would abide by that). Now we are stuck with moving the rest of the items ourselves. When contacted, the representative was extremely rude and wouldn't let me even speak to the person who did the estimation (specific comment was "oh he's just the sales guy" - he can't do anything for you). Ali (same as previous comment and team were nice and did a good job), but the company as a whole is something you seriously need to watch-out for. We're taking other action but would strongly suggest you look at other companies before deciding to go down this path.