
Chris Wheeler
GBLearn from my mistake This company will not be the company moving you. They just set up the move and find other companies to actually do the day of move. When we used them we had already moved out of our house and had all of our stuff in 3 large storage units. I gave them the size of the 3 storage units told them that they were very full and told them many of the large items that were in the storage units along with the total number of boxes. With that information they quoted me what I believed was a reasonable price. The day before we were to move their quality department called and said they were not going to have enough room on the truck for all of our stuff. We were already living in an apartment in the city we were moving to and had taken vacation time to go back and move everything. Now the day before they tell us they can’t do it. After much stress and a lot of discussion with the company I was told they would get another truck. The day of the move they were 2 hours late and then had to leave because there was not enough space on the truck that they brought. When they came back they were pulling a u-Hal trailer. They started so late that they were not able to finish loading that day. The next morning I was supposed to meet them at 7am so they could finish. Again they showed up late 8:45. It was now Sunday and we had to be back to work Monday morning in the city we moved to. They spent the rest of the morning loading and in the end still did not have enough room for everything. Their solution was to tie all of our nice deck furniture to the outside back of the truck. As my wife said “ it looks like the Beverly Hillbillies going down the street.” This company will not diver direct to you new location. They took all our stuff to Chicago and said it could be up to 7 days for delivery. Because they started so late on the 2 day we did not get back home till midnight. When they did deliver 2 different guys showed up. They were in a bad mood because there was supposed to be 2 more and now they had to do all the work themselves. Almost everything the moved had some sort of damage. There were busted handles, dents in furniture, finish rubbed off. The deck furniture that had been left on the back of the truck had rubbed together so bad that there were areas where the white pair was gone and you saw bare aluminum. My deck table that they had decided needed to be taken apart for the move they refused to put back together. They wouldn’t have been able to anyways because they lost all the white screws that went with the white table. The company admitted that they had badly under bid the job but that did not stop them from charging me almost triple the original price. They held my stuff hostage. If you didn’t pay they wouldn’t bring it in and they would leave with it. The company did agree that they owed me a refund for the poor job that they did For that refund I had to agree to not write a review. In the end they offered me $200. The total bill was $17000. I chose to write the review. I have never written one before. I hope this helps you make the choice to not use this company.

ROCCO THE GREAT
GBHARASSMENT! This Guy Curtis keeps texting and harassing me after I told him I no longer needed his help DAYS AGO! then calls me and says "are all these texts necessary" when I told him to leave me alone and he became very belligerent and got matched with his behavior QUICK! DONT USE THESE GUYS THEY CLEARLY PREY ON YOUR HOME LISTINGS AND DONT UNDERSTAND NO!

Sydney Lash
INI was apprehensive since it was my… I was apprehensive since it was my first experience with them but it was quite impressive about how simplified it all was. I cannot praise this company enough!

Kevin Gerke
GBThese movers are magicians for fitting… These movers are magicians for fitting my bulky chair through the narrow entryway. I will definitely recommend them.

Pauline Panepinto
GBI feel it was a SCAM I feel it was a SCAM! They quote you low then at the last quality assurance call they bump up the price. They are total salesmen. I don't want to give the mans name I dealt with but he makes you think he's on your side but once you give your commitment & deposit you never hear from him again. I didn't read reviews cause he seemed sincere. What a BIG mistake. I only have one tip for anyone looking to book through City Moving Group - DO NOT USE THIS COMPANY!! YOU WILL REGRET IT.