knle
GBThis company is awful This company is awful! They will scam you. When they came to pick up my stuffs they wanted an additional >$1000 to load my stuffs. They said my stuffs look bigger than they should be even though they were all listed on the contract. To cancel the move I would have to lose $900. I ask them to measure the furnitures to make sure it is as stated based on the numbers of cu ft I paid and they said no that is not how it is supposed to work even though the cu ft are listed. I had to agree to pay the additional fee to not wasting more time arguing with them. At that time, they offered me $50 to write a good review for them which I refused. The drop off was by another company which went smoothly. Scammers. Be ware!
Lisa
GBCompany is a complete scam that needs… Company is a complete scam that needs to be sued and investigated by the attorney general. They will steal your money. Response 2/20/24: You quote low on the initial call. Collected a large deposit. Increased the price 3x over and would not unload my belongings without cash. Stating I signed the fine print allowing this. My luggage was stolen, and 4 boxes broken. I called and emailed 5x and no one would send my contract over or insurance company information to file a claim. I filed a complaint with attorney General and local police department. You stole $4k cash by going up on your original quote (like you did to every other customer), your employees stole my designer luggage, and family heirlooms were broken. This company and its executives are pure criminals and evil.
John Doe
GBDO NOT USE RYDER RELOCATIONS I copy and pasted Matt Austin's review found below because I had the same experience. This company will lie to you over the phone repeatedly. DO NOT TRUST THEM!!!! Worst company ever! The other reviews here say it all. Please report these people to the Attorney General Office in NJ in your state! Also report to the Better Business Bureau. Don't forget to report them to the company's domain registrar and there hosting provider. Report them to the Federal Trade Commission. Report them to The American Moving & Storage Association. Report them to the Department of Transportation and to the The Federal Motor Carrier Safety Administration! In just you dont know this the positive reviews are done by bots!
Tina Palmer
GBScammers I would give negative stars if… Scammers I would give negative stars if could. Before signing the agreement which said non refundable, I spoke to Steve M Moving Consultant at Ryder Relocations who then told me and sent me an email that if I canceled within 72 hours I would be refunded the full amount of the deposit. Because I was still unsure if house sale was going to go through and did not want to pay deposit yet. But Steve assured me if I canceled within the 72 hours I would get a full refund. LIES. I canceled the next day within 24 hours and Ryder would only give me an 80% refund. So I ended up paying 467.16. Anyone that charges as much as they do for deposit is not legit. They own one truck and contract out the work. Go with a legit moving company not a third party contractor. HORRIBLE EXPERIENCE! LIARS! CHEATS! SCAMMERS!
Steve Cavell
GBRyder is strictly a broker of moving… Ryder is strictly a broker of moving goods. Do not use them, get 3 quotes from reputable movers and decide. Just don't decide on Ryder Solutions. Your total moving cost will go up 100%. This is a scam they use to get your upfront fee only to find out the contracted driver and movers will charge exponentially more than Ryder Solutions communicated. Don't fall for the estimate price and don't fall for Ryder Solutions and their business model...it will cost you!!!