Deluxe Moving

747 Third Ave 2FL, 10017, New York, United States
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3.60
Based on 20 Reviews

5

65.00%

4

0.00%

3

0.00%

2

0.00%

1

35.00%
About Deluxe Moving

Looking for reliable NYC movers? Deluxe moving provides the perfect move. 5 Star reputation. Give us a call or get a free moving estimate today!

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Ibrahim Habib
GB

Stay away Stay away , theft of my clothes They stole some of my clothes and shoes. It was were placed in hangers boxes and the shoes were placed in a plastic black bag. Before the move, I counted every single piece of clothing and every pair of shoes. I did that in order to verify that my thing were not missing or stolen after the move. They stole Here is a list of the stolen items: 1) 3 suits ( make by Eremengildo Zegna) cost about $6000. 2) 10 pairs of trousers (Eremengildo Zegna) cost 3000 3) 6 shirts ( Eremengildo Zegna) cost 1500 4) 3 pairs of shoes ( Ferragamo) cost $900 Total Value of Stolen items: $11,400 I never thought that they would still my clothings or else I could have moved my cloths by myself in my car. I also paid the driver $200 in tips, and another $200 in unpacking fees ( although I paid for full service) and another $70 for an extra half hour above the 6 hours moving time although the move was finished in just under 6 hours. This is in addition to the original $1200 fees for moving a one bed red apartment . I am very angry, annoyed and disturbed for the theft of my clothings items. It is really outrageous that I hire them to move my belongings, putting my confidence and trust in then , and then they steal my expensive Italian cloths. Please STAY AWAY from them. Be careful some of the 5 stars reviews are done with the movers and the employees of the company .

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Valentyn Chubatiuk
GB

We were pleased to get all done and… We were pleased to get all done and very many funny moments with this guys. So next time I took some tips how to do things better. Want to thanks this company and especially Adam and his team for being very helpful. It’s was amazing experience ever. Thanks for everything.

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Serra Çamurdeş
GB

A total scam A total scam, they have lied throughout the process. 1- Misleading quote - they give you initial low quote to get your business and then ask for additional after loading. They made an online estimate and gave us a quote, then one of them (Mark) come in person and saw our stuff but he didn’t quote anything on top of the online quote just the day before the actual move. On the move date they loaded our stuff to one truck, filled it up and then he told my husband that they need another truck. Basically the initial quote was for $7K, which they have increased to $12K after almost everything was already loaded. We were able to negotiate it down to $10K We even have sold some of the furniture after their initial estimate but regardless they have bumped up the price significantly. 2- They don’t keep their promises - we agreed on our delivery day but they deliver our staff 9 days later and we had to stay at hotel, if they told us they cannot deliver at the time, we would adjust ourselves to their estimated date. We have informed them we wanted the delivery on the 1st day of the month and ensured that we were in the calendar. We have checked 3 separate times before the 1st and all was ok as we heard. The move was from NJ (their warehouse) to TX. I have called on the 1st they said it is on the way but moving slow since it is loaded heavily, on the second they said it was in Virginia, 3rd day in Tennessee... did not share a ETA. Then it was almost impossible to reach anyone, we’ve been left in dark. When we were lucky to get response via SMS they were mocking us saying ‘you should be in secret service with your questions’. Basically they were lying the whole time, the truck was not in transport all those days. I have received the delivery on 9th, the truck was filled with only our stuff, so no other stops. It was not Deluxe truck or people. They have sold my delivery to someone else as far as we understood. They said they moved from NJ on the 4th or the 5th day. Delivery guys did not speak almost any English but if we understood right only Russian. We did not understand a thing they said. 3- They don’t care about your stuff - I added some pictures, you can see yourself. They did not cover our furniture as necessary. When we complained the attitude we received was not acceptable but it was to late. On delivery almost all our boxes were damaged. Glasses broken. Bags lost. So stay away, we have learned our lesson the hard way. Save yourself from the stress and loss.

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Mark
GB

I could do so do you. I could did everything in one day so this guys saved my whole weekend. I made a lot of staff that I was short to do, Andrew is a great mover, thanks for being real PRO, Thank you, will definitely recommend this guys

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NISHETHA MARTINPRABHUDOSS
GB

FAKE DONOT HIRE !! FAKE DONOT HIRE !! I hired a moving company to move my items from California to Texas. Priceline Logistics, who then hired Deluxe Moving Company, to move my items. Deluxe picked up my items on May 22, 2021, and I was told it was going to be 3 business days to deliver our items. Out of what quoted, they charged me $1000 extra in last minute and we already paid half the amount when they picked our items. They nearly charged $4000 in total. Priceline’s number is 855-444-4615. You have to call them about 30-35 times until they finally pick up, and they are not very pleasant. They are so rude and conclude our call saying that they don’t have updates. It’s been 2 months we are hearing the same update like loaded, truck is broken, reloaded and on the way. And finally yesterday they said we are trying to deliver you soon. There is no ETA given at any point or none of them called us till now regarding our things. We are not sure if our things are still existing or not. Priceline gave me numbers for Deluxe; 718-213-5040 (apparently the owner) and 732-201-7001. Both numbers almost never answered my calls, and they only text after texting them continuously for almost 30 times. When they did answer the call, they yelled at me and then hung up on me. For the number ending in 5040, He yelled at me in all horrible words and never listen to what I spoke and drops the call. For the number ending in 7001, don’t even respond. And he yelled at us that if we keep calling him our things will never be delivered and He is ready to face any thing in this world and not scared of those. As of today, they have my phone number blocked. Today the date is 21 July, 2021 and still We didn’t receive our things. We are going to file a complaint everywhere. We have a baby she is suffering along with us. I don’t remember the price line ladies I talked but I think they are Emily, emanda and some fake managers talked. Horrible experience ever !!!

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