Don’t bother with legacy moving group Don’t bother with legacy moving group. They don’t actually do the move. They are a reseller. They’re very responsive and helpful initially. They tell you all the great discounts they can give you on terrifs, and storage fees versus the big name companies then collect half the money down. After that they will completely ghost you. The moving company they sub it out to shows up and they have all new terrif rates and storage rates ( which for me were literally double). If you, don’t sign the new quoted prices they will leave. I tried contacting legacy but the movers who showed up basically stated “it doesn’t matter what they quote. If you don’t sign this now, we leave”. Maybe that’s okay for an local move. You may have time to find another company but for an out of state move with time lines you’re basically held hostage at that point. Any further attempts to contact Chris or chad at legacy were unanswered. They had my deposit, sold the move to another company and then ghosted any issues and responsibilities to their customers.

Legacy Moving Group told significant… Legacy Moving Group told significant lies to get me to pay a deposit. The sales rep told me that his company owned the moving truck and crew that would be picking up my items. My items were supposed to be moved from point A to point B on the same truck. After I signed the contract and paid a massive deposit, they turned around and sold my contract to another moving company! This new company had an F rating with the BBB, and their plan was to move my items to a warehouse, keep them in storage for weeks, and then move them to my new location - a totally different plan from what the sales rep told me. This new plan was not at all acceptable, so I canceled my contract, but Legacy has refused to refund my deposit, despite the fact that they blatantly lied in order to get me to pay it. Moving is a stressful time, and these heartless fiends will take advantage of you in your most vulnerable state, telling you lies to get you to pay a deposit, and then screwing you once they have your money. [EDIT: The company’s reply that they don’t know who I am is false. They have my money and they refuse a refund. Maybe it is industry standard to store goods in a warehouse, but that’s not what the company sold me. The sales rep (Anthony) told me it would be a direct shipment, and the company owes me a refund for not delivering what was promised.]

1 star 1 star: Failure to provide service. They failed to fulfill our contract which lead to me losing my deposit. None of my items were moved at all. I reached out to the company and They Blocked! My phone number along with other phone numbers I attempted to call from. I've wait days for replies and now they have also Refused to answer emails. In reality, they have stole my deposit. Horrible business. My advice? Don't use this company ever. Further elaboration on expectations: They will lie about scheduling a truck. They will Revoke all forms of communication. They will respond to this comment with false a impression of their business archetype. Believe me, the continuous negative reviews say it all. Good luck finding honest movers.

Moving to a new location and storing… Moving to a new location and storing your stuff is a tremendous undertaking. You should consider where and with whom you would place your faith. On the other hand, Legacy Moving Group is a one-of-a-kind company. This business delivers amazing service and is really dependable! Job well done overall!

Outstanding Great experience. I came into this move without any prior experience with moving companies. Legacy was outstanding with communication at all points in the process. The movers themselves were super friendly and my property was taken care of. Will be using them again in the future.