Worst service ever!!! Do not use this company! They are dishonest and do care about you and your belongs, just about getting paid. We are a military family and moved many times and never had any problems, until we used Legacy Moving Group. WORST MOVING EXPERIENCE EVER, DO NOT USE THEM!!!! Anyone but them!!!! I also wrote a review on BBB.

Very professional moving crew Very professional moving crew. We hired them on a friend's recommendation and couldn't be happier with the results. The crew showed up within time and executed the move very professionally. Will hire them again without any hesitation. Thanks!!

Run as fast as you can! Legacy contracts another company to conduct your move so essentially the contract you sign with legacy is nonexistent; the contracted company has their own rules, rates, and will nickel and dime you. Using Legacy is a BAD decision. Once you sign, they throw you to the dogs. I had so many complaints from the moment the movers showed up. I contacted legacy immediately. Kyle passed my email to Christopher who did nothing (over and over again). Dependable Van Lines (contracted by Legacy) Do yourself a favor and find another company! These people are unprofessional and money-hungry. I had a signed contract and they still kept looking for reasons to charge extra. In all my years and many moves, the behavior by the drivers and owner MANNY was unprofessional and unacceptable. I gave the drivers $150 extra when they picked up my things but I guess they saw that as a "she can pay" moment. Ultimately they put my stuff in a storage which I was told " 30 days was included" yet in the end, (4 days later) they held my stuff hostage until I paid an additional fee. Keep in mind that this was the fourth time that I was told by the driver (Anthony) that I would be charged extra for something that was included in the contract. When I finally gained access, they refused to assist in moving my things to my storage (feet away) because the sorry sub-par owner said "they don't work for free". It's rather comical since they were contracted to put them into my storage. So essentially this job was NEVER completed. They are all working together to defraud customers. Save yourself the constant headache, and phone calls by using someone else. The owner also called me with a child screaming and hollering in the background. When I mentioned it, he was clearly upset and said it was his "family time". Family time is okay but when you decide to conduct business during that time, the professional thing to do is step outside or to a quiet area. Anthony told me to call his company directly when I was ready to move from storage to my new home--- I wouldn't call them to move my dog! Did I mention (Anthony) also insinuated that the area where my storage is located is paying big bucks? The audacity... Throw the entire company away! Know who you are dealing with. Hire a company that does no contract your move out to a 2nd or 3rd party but actually does the move themselves. You will be screwed over and they will wash their hands of you like they did me!!! Do yourself a favor and find another company! These people are unprofessional and money-hungry. I had a signed contract and they still kept looking for reasons to charge extra. In all my years and many moves, the behavior by the drivers and owner MANNY was unprofessional and unacceptable. I gave the drivers $150 extra when they picked up my things but I guess they saw that as a "she can pay" moment. Ultimately they put my stuff in a storage which I was told " 30 days was included" yet in the end, (4 days later) they held my stuff hostage until I paid an additional fee. Keep in mind that this was the fourth time that I was told by the driver (Anthony) that I would be charged extra for something that was included in the contract. When I finally gained access, they refused to assist in moving my things to my storage (feet away) because the sorry sub-par owner said "they don't work for free". It's rather comical since they were contracted to put them into my storage. So essentially this job was NEVER completed. They are all working together to defraud customers. Save yourself the constant headache, and phone calls by using someone else. The owner also called me with a child screaming and hollering in the background. When I mentioned it, he was clearly upset and said it was his "family time". Family time is okay but when you decide to conduct business during that time, the professional thing to do is step outside or to a quiet area. Anthony told me to call his company directly when I was ready to move from storage to my new home--- I wouldn't call them to move my dog!

1 star 1 star: Failure to provide service. They failed to fulfill our contract which lead to me losing my deposit. None of my items were moved at all. I reached out to the company and They Blocked! My phone number along with other phone numbers I attempted to call from. I've wait days for replies and now they have also Refused to answer emails. In reality, they have stole my deposit. Horrible business. My advice? Don't use this company ever. Further elaboration on expectations: They will lie about scheduling a truck. They will Revoke all forms of communication. They will respond to this comment with false a impression of their business archetype. Believe me, the continuous negative reviews say it all. Good luck finding honest movers.

RUN NOW RUN NOW! DO NOT BOOK THIS COMPANY. Look at other sites for reviews! This company originally gave us a quote and under estimated to get us to book. Two days before, we gave them the same inventory with one less couch and bedroom set and it increased $3,000 dollars! They increased the tariff per sq cubic foot as well. "Anthony" from legacy was unprofessional and this company is unethical.