Legacy Moving Group llc

100 S Ashley Dr Suite 600, 33602, Tampa, United States
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2.80
Based on 20 Reviews

5

45.00%

4

0.00%

3

0.00%

2

0.00%

1

55.00%
About Legacy Moving Group llc

We are highly experienced and professional movers. Providing honest, accurate and transparent moving quotes. We focus on high quality, complicated state to state relocations. We service the entire continental United States and can customize a move for any budget.

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Torre Manning
GB

Run as fast as you can! Legacy contracts another company to conduct your move so essentially the contract you sign with legacy is nonexistent; the contracted company has their own rules, rates, and will nickel and dime you. Using Legacy is a BAD decision. Once you sign, they throw you to the dogs. I had so many complaints from the moment the movers showed up. I contacted legacy immediately. Kyle passed my email to Christopher who did nothing (over and over again). Dependable Van Lines (contracted by Legacy) Do yourself a favor and find another company! These people are unprofessional and money-hungry. I had a signed contract and they still kept looking for reasons to charge extra. In all my years and many moves, the behavior by the drivers and owner MANNY was unprofessional and unacceptable. I gave the drivers $150 extra when they picked up my things but I guess they saw that as a "she can pay" moment. Ultimately they put my stuff in a storage which I was told " 30 days was included" yet in the end, (4 days later) they held my stuff hostage until I paid an additional fee. Keep in mind that this was the fourth time that I was told by the driver (Anthony) that I would be charged extra for something that was included in the contract. When I finally gained access, they refused to assist in moving my things to my storage (feet away) because the sorry sub-par owner said "they don't work for free". It's rather comical since they were contracted to put them into my storage. So essentially this job was NEVER completed. They are all working together to defraud customers. Save yourself the constant headache, and phone calls by using someone else. The owner also called me with a child screaming and hollering in the background. When I mentioned it, he was clearly upset and said it was his "family time". Family time is okay but when you decide to conduct business during that time, the professional thing to do is step outside or to a quiet area. Anthony told me to call his company directly when I was ready to move from storage to my new home--- I wouldn't call them to move my dog! Did I mention (Anthony) also insinuated that the area where my storage is located is paying big bucks? The audacity... Throw the entire company away! Know who you are dealing with. Hire a company that does no contract your move out to a 2nd or 3rd party but actually does the move themselves. You will be screwed over and they will wash their hands of you like they did me!!! Do yourself a favor and find another company! These people are unprofessional and money-hungry. I had a signed contract and they still kept looking for reasons to charge extra. In all my years and many moves, the behavior by the drivers and owner MANNY was unprofessional and unacceptable. I gave the drivers $150 extra when they picked up my things but I guess they saw that as a "she can pay" moment. Ultimately they put my stuff in a storage which I was told " 30 days was included" yet in the end, (4 days later) they held my stuff hostage until I paid an additional fee. Keep in mind that this was the fourth time that I was told by the driver (Anthony) that I would be charged extra for something that was included in the contract. When I finally gained access, they refused to assist in moving my things to my storage (feet away) because the sorry sub-par owner said "they don't work for free". It's rather comical since they were contracted to put them into my storage. So essentially this job was NEVER completed. They are all working together to defraud customers. Save yourself the constant headache, and phone calls by using someone else. The owner also called me with a child screaming and hollering in the background. When I mentioned it, he was clearly upset and said it was his "family time". Family time is okay but when you decide to conduct business during that time, the professional thing to do is step outside or to a quiet area. Anthony told me to call his company directly when I was ready to move from storage to my new home--- I wouldn't call them to move my dog!

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Becky Allen
GB

5-Star service from beginning to end! 5-Star service from beginning to end!! Kind, compassionate and very professional! Did what they said they would for the price quoted. A real God send and lifesaver!!! Thank you so much! If I EVER have to move cross country again, I’m definitely calling Legacy Moving Group!! God bless you!!

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Veronica Smith
GB

Very professional moving crew Very professional moving crew. We hired them on a friend's recommendation and couldn't be happier with the results. The crew showed up within time and executed the move very professionally. Will hire them again without any hesitation. Thanks!!

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RickJamea
GB

This is the worse company I have ever… This is the worse company I have ever ever ever worked with in my life Anthony is full of crap will set you up and breach a contract just to pass you to the worse of the worse community crap lines I mean van lines. Where they then will mess up all your furniture, and have people working under the table to destroy it even more. Use anyone but here.

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Kelsey Williams
GB

USE ANYONE ELSE!! Legacy moving group is a broker. They did not make this known upon booking their services. We were quoted a 3k move from NY to FL. They underestimated our move even though we supplied SEVERAL photos showing what we were moving. When the movers showed up they quoted me $7,000!!!!!!!!!! Unprofessional, unwilling to help. DO NOT book anything with them. I wish I did more research prior to booking.

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