A. R. Celterson
GBLegacy Moving Group told significant… Legacy Moving Group told significant lies to get me to pay a deposit. The sales rep told me that his company owned the moving truck and crew that would be picking up my items. My items were supposed to be moved from point A to point B on the same truck. After I signed the contract and paid a massive deposit, they turned around and sold my contract to another moving company! This new company had an F rating with the BBB, and their plan was to move my items to a warehouse, keep them in storage for weeks, and then move them to my new location - a totally different plan from what the sales rep told me. This new plan was not at all acceptable, so I canceled my contract, but Legacy has refused to refund my deposit, despite the fact that they blatantly lied in order to get me to pay it. Moving is a stressful time, and these heartless fiends will take advantage of you in your most vulnerable state, telling you lies to get you to pay a deposit, and then screwing you once they have your money. [EDIT: The company’s reply that they don’t know who I am is false. They have my money and they refuse a refund. Maybe it is industry standard to store goods in a warehouse, but that’s not what the company sold me. The sales rep (Anthony) told me it would be a direct shipment, and the company owes me a refund for not delivering what was promised.]
Ashley Schwan
GBCompany worth paying I had 3 moving guys which includes the foreman. They arrived on time and worked in a timely manner and were super professional. They packed up all the items neatly and efficiently. The packing crew genuinely cared about doing a great job and were so thoughtful and helpful. Upon arrival at the drop off location they could not have been more courteous and respectful. Thank you.
Sue Bridgers
GBIf you are considering using Legacy… If you are considering using Legacy Moving Group to move you - DO NOT DO IT!!!! RUN AS FAR AWAY FROM THEM AS YOU POSSIBLY CAN. This is a broker and you absolutely CANNOT BELIEVE ANYTHING THEY SAY!! I was lied to repeatedly by everyone I talked to. They refuse to return calls and texts. The only thing they care about is stealing your money. Scott, Nowai, Chris and most of all Dillon lied blatantly and intentionally. Save yourself a lot of grief and stress- find a reputable moving company and deal directly with them!!!!
Carol Williams
GBExcellent team! Legacy Moving Group llc were beyond professional and on time! They were patient and responsive during the entire moving process. None of my belongings got damaged in the process. The team was very professional and both speedy but also careful with the move. They took time and attention to detail and were very considerate of my items and where they should be placed. Would highly recommend to anyone looking for a moving company.
Adam S
GBOutstanding Great experience. I came into this move without any prior experience with moving companies. Legacy was outstanding with communication at all points in the process. The movers themselves were super friendly and my property was taken care of. Will be using them again in the future.