rapidvanlines.com

365 e avenida de los arboles, 91360, Thousand Oaks, United States
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2.33
Based on 15 Reviews

5

33.33%

4

0.00%

3

0.00%

2

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1

66.67%
About rapidvanlines.com

Our mission is to provide a one of a kind customer experience. We are the jump start to each client's new beginning. Not just in their new house but to their new home. At Rapid Van Lines, we are passionate in the pursuit of excellence. From your first interaction with one of our certified moving consultants to your last interaction with one of our pro certified movers. Our goal is to turn the stress of moving into a one of a kind, incredible customer experience. Each one of our moving consultants must pass a 3 page written test and much accompany our crew on a live move. We believe communication and transparency is vital to the company’s success. All of our pro certified movers must pass a physical and a drug test. Our culture is second to none. Each employee understands our customers are the life-blood of the company. We under promise and over deliver on every move.

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Kitty
GB

Rapid Van Lines - Damaged Items & Will not take responsibility Rapid Van Lines. At the originating point, they insisted on doing the packaging of my son's bed and motorcycle electronic riding toy. Those were the only things broken as none of anything I wrapped was broken. The part of the bed broken makes the whole bed unstable and unusable. Of course, they fell back on the low insurance (they had no recommendations for other insurers) despite their own gross negligence. They had lousy customer service when dealing with the claim. I am a single Mom and my son is sleeping in an unstable bed until I have the $ to buy a new one. The bed was less than one year old and cost over $600 and the motorcycle around $230. Had I packed the items, they would not be broken. Don't bother with this company despite the upfront smooth talking. I won't even go into the underestimate of cost and that they had only one person at the receiving end to unload me, who was not even given a ramp. Extremely disappointing.

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Noree Salinas
GB

Do not use this mover/carrier! Senior Beware! Do not use this mover/carrier. They misquoted our cost and then doubled the amount for storage! Two items were damaged upon delivery and we sent a list of missing items but they are non-responsive once paid? Not recommended and not a professional company. Seniors - do not use!!!

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Hollis Hilpert
GB

Nice Job! Extremely good, better than expected. Efficient and friendly moving team. Super cheap as compared to others. I will recommend it.

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Chris Clay
GB

Rapid Van Lines helped my sister move… Rapid Van Lines helped my sister move from Mammoth Lakes California to Laurens County Georgia.Due to the time constraints due to our mother being sick they were able to pick Jackie up with very little notice and delivered the furniture 5 days earlier than expected estimated time for arrival.Thank you to Tamer the foreman and his crew for helping us with a stress free move and the owner of Rapid Van Lines for a job well done.

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Cruz Pfeffer
GB

Nice work! The company Rapid van lines are highly recommended. The whole working crew was professional. The movers worked professionally for me. They were all very highly trained. I am happy and would love to book them again.

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