rapidvanlines.com

365 e avenida de los arboles, 91360, Thousand Oaks, United States
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2.33
Based on 15 Reviews

5

33.33%

4

0.00%

3

0.00%

2

0.00%

1

66.67%
About rapidvanlines.com

Our mission is to provide a one of a kind customer experience. We are the jump start to each client's new beginning. Not just in their new house but to their new home. At Rapid Van Lines, we are passionate in the pursuit of excellence. From your first interaction with one of our certified moving consultants to your last interaction with one of our pro certified movers. Our goal is to turn the stress of moving into a one of a kind, incredible customer experience. Each one of our moving consultants must pass a 3 page written test and much accompany our crew on a live move. We believe communication and transparency is vital to the company’s success. All of our pro certified movers must pass a physical and a drug test. Our culture is second to none. Each employee understands our customers are the life-blood of the company. We under promise and over deliver on every move.

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Candace Mandracia
GB

BUYER BEWARE buyer beware!! do not use this company. go to the federal transportation board website for invaluable tips on what to look for in a fraudulent company, and this company meets nearly all criteria. deep dive into customer reviews and you will see a pattern, this company uses a 'bait and switch' tactic by luring the customer in with a low rate and then doubling it when they arriving at your house on moving day, and you've already paid a deposit. all funds they ask for are via a payment method that is non-disputable or refundable such as money orders, zelle app, cash. take inventory of all your items, do not rely on their handwritten paperwork. all paperwork including estimates disappear online once you send in your payment. anything you are asked to fill out or sign, screenshot all documents before you submit or close, because you won't be able to access it again easily. they do this so you can't reference it when they price gouge you and deliver your items too late or perhaps not at all. they request a final payment prior to unload which is their legal right but what is not is they also require you to sign you've recieved your goods prior to unload, in order to unload. this is called "holding your items hostage" which is illegal. in my case my items were unloaded but a ton of things were missing and it has been over 30 days with no contact, no resolution. they have 100% of my money and I do bot have all my things, which is a violation of federal law.

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Theodora Romaguera
GB

Be memorable movers! The rapid van lines mover team is very professional and courteous. The rapid van lines movers make sure that every item is well protected and packed nicely. The rapid van lines movers team was very cooperative, hardworking, and did everything in fast and furious action. The rapid van lines movers are best.

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Robert Nyberg
ES

Completely disgusted with them Very disappointing. Booked them for our move and they failed to show up on the dates they were supposed to. I canceled the service because I had to be out of our house. I lost my $1800 deposit as a result. I asked for it to be refunded, which they said it would not be.

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Devan Rogahn
GB

Good Movers! Very easy to book, good communication, job carried out professionally and without issue. I would recommend! Excellent service and strong men! Can’t praise them al enough!

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Jake Weaver
GB

They are crooks and if I was you I… They are crooks and if I was you I would stay away or it will be the worst time of your life! I had to go back to California to get my things and they are not offer my money back. Plainly they broke contract with not delivering after 3 months and making me get my stuff! If you did get scammed by this scum you can do what I’m doing. They rip people off that they think can’t do much! But there is a lot you can do! You can file with St Joseph county small claims court in south bend Indiana thru the mail! Don’t let them take your stuff!

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