sherry sandberg
GBDO NOT USE My entire truck load of furniture was ruined. Movers did not wrap a single piece of furniture or take any care in loading/unloading the truck. Movers use a language app to communicate and are not able to read your boxes or understand you at all. Filed a claim for damages....$97.00 for thousands of dollars worth of furniture. DO NOT USE. Absolutely unprofessional and completely untrustworthy. They take advantage of you being in a state of need and gradually increase your rate until it is double what what quoted. I am completely disgusted with the whole experience. It is also worth noting that this company is a brokerage and you will get some random, unmarked truck showing up to pick up your belongings.
Dallas
GBThe absolute WORST service I have ever… The absolute WORST service I have ever experienced in my life. They will give you a price and then continue to increase it. They will promise 7-21 days and then tell you the 7-21 days doesn’t start until your first available date to receive your things. They had my belongings sitting in a parking lot for 4 weeks before the driver even started driving to me. Then told me it would be an extra $1k to transfer my belongings to another truck. None of the customer service staff will return your calls. I would NEVER recommend this company even to my worst enemy.
Jas.O
GBYet another one star review for this… Yet another one star review for this company. My items are supposedly on the way. Same issues as others. Lied about the delivery date, estimate given initially was $3k lower than what the movers charged during moving. There is no way we added 600 cubic feet extra for the truck that day as we threw away multiple items before moving. We moved to another state, no items, no clothes with us, no nothing. I’m going to connect with one of the other reviewers below about the class action suite. This company are scammers. If they respond to this message know that this is a real customer and we moved from Wilkes-Barre PA on 9/23 to Woodland Hills CA. Company owner called to sort out billing issue on first day itself to handle a smooth payment from us but disappears when issues like this crop up. Employees promised to deliver within a certain date but manager later on tried to worm a way out of it by mentioning a clause of delivery window. They could have easily told us that 7-9 days was impossible ( but apparently it is possible if it’s expedited) but instead of mentioning that possibility they continued to promise the date we requested it to be delivered which was on the 9/29. Beware of Greg, manager called Samuel, Christina( or Christine) was also aware of the date we wanted the delivery. Possible scammer possible bait and switch. Whatever you do DON’T take your chances with this company.
Childof Yaweh
GBThey are not movers they are BROKERS They are not movers they are BROKERS. Class action lawsuit and in contact with attorney general as we speak. Please email me if any are interested in exposing this company. We still have not received our refund that is owed for a move they no showed.
Joseph Flores
GBWell respect company hands down on time… Well respect company hands down on time perfect price for the move quick move loved everything about this company same day service the movers and client services was perfect