I asked for 2 trucks I asked for 2 trucks. Many things the main driver told me weren't true. He and a young guy drank all the beer and wine coolers. They left things and furniture inside the house so I had to rent the biggest uhal trailer and also a large Hertz van. The payment for mover and driver alone 600. The furniture is in wrong room and not put together like it was in house

Excellent Service Real Time Relocation did an excellent job on my family’s move. We were very stressed and had many companies to choose from. We chose them because of their customer service, affordable rates and their persistence. I highly recommend using this company if you’re planning a move. The movers, Jake, John and JD were very polite, courteous and very hard working! Can’t say enough about this company.

Dishonest Practices The personal I initially communicated with was very personable and offered great customer service. Unfortunately, 3 days before my move, someone from the company called for a quality control check, and told me my items more than doubled (despite me sending them pictures of my house and going over all major items). There is no way this was even possible. They tried to charge me $1300 over my initial quote. They also said my deposit was non-refundable after the first 72 hours. To top it off, the QC rep tried to pressure me into accepting the new quote, emphasizing that i would lose my deposit. I definitely feel I was scammed. Update- I guess this is how the company responds to someone feeling deceived by their practices. I have screenshots of the incoming and outgoing calls, as well as the contract and bank statements showing the deposit that was taken out. Very disappointing to see how they handle things.

DO NOT USE Was supposedly family run..They had advance notice of my move date and still gave the excuse that the truck hadn't arrived to pick up my things. Then, they told me with a days notice that my things were being delivered. They only sent one guy. I told him I would pay him once everything was moved into my apartment. He was nasty and said "wouldn't everyone like that". He was a contractor, had all my things piled at the end of the truck. I had a beautiful wicker container that was crushed along with a new floor lamp that was destroyed. He charged me for all steps even though they said they wouldn't charge for 7. I had 8 steps coming into the condo building and then another 8 to my door. I had a hydro rowing machine that he couldn't move by himself and I ended up lifting one end and carried it up with him into the apartment AND I was charged for the steps.. I called the company to report and they basically gave me the cold shoulder and told me to file a claim and they couldn't do anything about me helping the mover since he was a contractor. I would NOT recommend using this company!!

I was told it was a family owned… I was told it was a family owned business and independent contractors showed up at 11:30am when I was adamite that I needed to be as early as possible. I was also told three guys were coming and only two showed up. One did all the work and the old guy, smoked, and did everything I asked him NOT TO DO. My boxes were labeled FRAGIAL AND HALF OF MY CHINA PLUS WATERFORD CRYSLAL WERE BROKEN. I have moved many times within Florida and NEVER HAD ANY OF MY EXPENSIVE WATERFORD BROKEN. They left half of the items on our estimation and said another truck was coming, well I called and no truck was assigned. These guys were rude and lazy. They would of had to dump my fragile boxes for that much breakage. $1700 for a 3/2 house to be moved 85 miles YET I was forced to hire another company to finish the move. They were GREAT. Young able body guys who finished their job without any bull. DON'T USE THIS COMPANY GO TO SOMEONE ELSE.