Deb
GBThese people are liars and thieves These people are liars and thieves. They say if you cancel within 72-hours you will get a full refund, however, after cancelling within 48-hours I'm still waiting. They emailed me that the refund will take 3-5 business days. That was 10 business days ago. Customer service telling me today that they haven't even processed the refund yet and have no idea how long before they do. This is despicable behavior. They take your money in 2.2 seconds but drag their feet on giving it back to you. The only thing I'm happy about, is that they can't scam me for any more money. They should be out of business for their lies and greed. Taking advantage of people is not okay!!
nicole bolden
GBWorst Experience Ever for Elderly Veteran parents My parents used 3 Brothers Storage. They did not know they were a BROKER and not an actual moving company. The movers got there and quoted my parents twice the amount they agreed to. They kept my parents deposit and forced them to scramble to find an alternative method with just 24 hours to move. This place says they "specialize in veterans" but in my opinion it's just a ploy to take advantage of elderly customers. My parents only needed 3 weeks of storage, only had 2 beds, a dresser, table and a few boxes, and they werent moving far at all- why would this type of company even agree to service this job?! Worst experience ever!!
Johnnysmootha
GBMick and his unit did a great job… Mick and his unit did a great job dismantling and mantling our furniture. There was not a single screw missing.
Rebecca Wilder
GBWorst experience of my life Worst experience of my life. Multiple people hung up on me. No one gave me a straight answer forced me to sign a document without giving me time to read it and then blamed me for not reading it. Said they'd get my stuff to destination within 21 days. Told me ONE day before moving that they take my belongings to a storage place then off load it, inventory it, and then reload IF they get another load going same direction. Would not give me a straight answer on pick up day or delivery day. Came to get belongings and said it would be 4 times the original quote. Original quote was $2,600. I'm reporting them to BBB and they don't deserve to be in business. They are in a word UN-AMERICAN. They belong in a 3rd would country selling donkeys for delivery. Oh, and they wouldn't give me a refund either, I had to call my credit card company to get refunded. DO NOT GO WITH THEM.
Paul Nathan
GBMy move from FL to TX was brilliant My move from FL to TX was brilliant. They came on and were done and dusted with it including packing and delivery in 10 hours only! They surely were effcient!