This is a BROKER and not a moving… This is a BROKER and not a moving company. They take a ton of money to call a moving company to set up your move and do not tell you. They charged me over $6000 more than they initially quoted me. When I initially booked, the rep indicated to me they are part of Bekins which is NOT true. I have subsequently learned that there is a legitimate moving company called Trident Moving Services out of NC which even reference this company and that they are not affiliated with them. (See attached photo) Even the movers that they hired to move me couldn’t believe how much they charged me. They took a fee of $5700 to just call a company to set up my move. On top of that, one of their employees, Justin, was extremely rude to me and laughed at me when I asked questions and said I was being difficult. Overall it was a horrible experience and anyone who uses this company will regret it.

I left one star because I had to I left one star because I had to. This company gave our belongings to someone else. When we called them about it, they laughed at us. We filled a report to receive compensation, the amount lost being $30,000 and they told us they could only give us $79 and we would have to pay a $25 fee to get it notarized. So we would only actually receive about $50 for their mistake. Not to mention, they didn’t even know where our things were. I have moved 20 plus times in my life being in the military and never had an experience even remotely as bad as this company. Do not use them, I guarantee your brothers friend will get the job done better.

Avoid At All Costs I was looking to move and was reached out to by Samuel Goldstein at Trident Moving Services LLC (DOT #3951250 MC #1470573) on 09/14/2023. I put down a deposit for a move to WA from TN (bill of lading #6787703). A week later I was called by Justin for quality assurance, he was rude and attempted to tack on an additional $1,000 to the estimate. After explaining that I was under 300 cu. ft. and nothing had changed in the amount I was bringing and that I would not agree to the new amount, he hung up. I called back to talk with another customer service rep and I explained that Justin was rude and condescending and that the amount being moved did not exceed 300 cu. ft. and they kept the same estimate. My window for pick up was 9/27-9/28. I received calls confirming pick up dates from Southerly Van Lines (or Southern Elite Van Lines DOT #4083659). Jennifer from Southerly Van Lines told me that her truck would come on 9/28 first thing in the morning. They never arrived. I called multiple times and finally she picked up and told me she would reach out to her crew. At 2PM on the day of the move, Jennifer texted they would not be able to come and that they could come the next morning. I told her I have a flight the next morning and cannot change my flight because I have to begin work. I reached out to Trident and did not hear back. I requested a refund of my deposit and they said they will not refund me.

These guys are scammers These guys are scammers. Please avoid them. I made the payment and agreed to come on Friday and deliver on Sunday. They did not and came on Saturday with an unorganized truck that had someone else belonging laying all over. I asked for a refund on Friday because I already planned to fly my family on Saturday. I will be pressing charges through my organization. Please avoid them. They are SCAMMERS.

Zero stars Zero stars. Lost or damaged o er $1000 of furniture and refuse to reimburse me. Scam and what ever price these BROKERS give you triple the price . Liars and thieves!!!