Just Awful I have been in business a long time and rarely have a seen such a display of deceptive business practices and abysmal customer service as I witnessed in my recent move from Colorado to California. From using a name closely akin to a real moving company out of NC with positive reviews to quoting one price to get you to sign the binding contract and then demanding more money a week before the move because they underquoted you at the time of binding, this BROKER services company (ie, NOT A MOVING COMPANY) uses every sleezy sales pitch in the book to get your signature (think used car salesmen techniques and you get pretty close to reality with these folks). Their contract you sign is so unethical that I feel that any good attorney would have a field day with it (I mean it literally says you cannot leave them a bad review --- that should be a big red flag right there). And let me give a shout out to Justin for providing the worst customer service experience I have ever encountered (Condescending sarcasm and calling a customer stupid are a foolish and ignorant way of handling disgruntled customers --- just tackless). That is just the binding part. Next I would like to review the actual move. As a broker service, Trident Moving Services does not move your products but rather hires out third-party movers (and from my experience, I would say bottom of the barrel types). We add alot of precious art and valuables, so we were very nervous about outsourcing our move, but the used salesman pitch (see above) sold my wife into signing their agreement. Both sides of the move came with unprofessional movers. The pickup team put a hole in the wall and wrapped things so poorly that we had complete loss damages on several items. The drop off team was one man...yes, we paid for a team and instead got one person, which means we got to basically move ourselves in instead of directing traffic. He felt the need to smoke the entire time and it took weeks to get that smell out of the new house and carpets. And because Trident Moving Services were (are) so bad with customer service, neither my wife nor I could bring ourselves to report the damages because frankly we did not have the energy to deal with them again. I am begging you before you sign the binding contract and risk your deposit seriously consider whether these folks are people you truly want to do business with. I, for one, will never fall for their sales pitch again. RUN!!!!

Zero stars Zero stars. Lost or damaged o er $1000 of furniture and refuse to reimburse me. Scam and what ever price these BROKERS give you triple the price . Liars and thieves!!!

Truly Excellent Service! Truly Excellent Service, friendly moving team, great value for money. The staff showed professionalism, quickly took out the goods and delivered them to the specified address. I will definitely use this service again without hesitation.

they are liars and run a whole scam on… they are liars and run a whole scam on people to defraud them of their money. they will make you wait until the last minute where you have no other option but to allow them to take your things and hold your things until you pay them the absurd well over the amount that you are advised you will pay. DO NOT USE TRIDENT they are not reputable and they will lie to you to get you in and steal your money. Just ask the moving companies employees they will straight tell you all the do is lie to customers to and then double or triple the amount they charge.

Scam First off all I am not big fan of leaving bad reviews on companies. If I could give them 0 stars I would. Do your homework! The sales pitch is too good to be true but you will need a lot more space than the quote. They are scammers. We called the customer service and a representative by the name of Zack answered the call and he input the information and gave us a quote so we paid the first payment. A week later we called and we found out that he did not write every item we wanted to move like a safe and they offered new higher price form the original agreed upon. They have being used this tactic forever and they are getting away with it. In addition, it is not a moving company and they use a third party to move the items. They trick people on the initial call and they make sure you agree on the initial price and you sign a contract and you will lose the initial payment if you want to cancel the contact and then they change the price a day or two before the movement date then you cannot cancel the contract and you will lose your initial payment. I wonder how they will still in business. I would not recommend this company to anyone and I will warn people about it.