Pamela Thomas
GBDavid,Mark and Ryan were great David, Mark and Ryan were great! They came recommended by a friend and they delivered. Very quick responding to my estimate request, rapid and friendly phone call confirmation of final details, arrived 10 minutes early, had my fairly small apartment out in under an hour, and accommodated all the issues. Couldn’t have asked for a better group of guys. So nice, so fast, so efficient. Instantly calmed me - took less than an hour to move out of my house. Truly amazing.
Emily Stewart
AFDo not use this company. I received a quote for 1 truck & 2 movers to move my furniture from CA to TN. I agreed upon the price, put my deposit down and day of the move received a call from Anthony that it was going to be more money. They charged me for 4 hours of labor at the price of 2 movers instead of 1. I contacted the company and they were of no help. Do not use this company, they will charge your card and give you zero assistance. I had to submit a claim to the BBB and file a dispute with my credit card company.
Jessica Jeon
GBWould never hire. The team was very unprofessional and had absolutely terrible customer service. I have moved across country with other movers and have never had such issues as I had with Move Central— who I only hired to load/unload. They completely shattered the glass for a coffee table and due to their policy, they only offered to compensate $58 for a $720 coffee table. They said they only compensate $.60 for every pound- which they do not communicate to you when you reserve the appointment. They have you sign the contract at the site of the move. I would not move anything of value with them. They also left the shattered glass all over the street and their team did not clean up after themselves. They also just put all the boxes in the living room upside down and stacked heavy items on top of boxes labeled delicate, ruining more items. I hired movers because I needed help with a move but they ended up only adding more stress and damaging more items. They were also incredibly reckless with heavy items and scraped the wooden floors when they moved the filing cabinets. I would never hire this team.
Megan Baker
GBWorst service EVER!! If I could give negative stars I would!! Worst experience ever!! We hired them to pack and move my 92 year old grandmother from one home to another. First they didn’t show up on the day they were suppose to, promised they would move her the next day. Showed up late the following day and didn’t bring enough packing supplies and didn’t want to work overtime so they only moved half her stuff. Than every time we call to speak with a manager “he is in a meeting”, meanwhile my grandmother is sleeping on a mattress on the floor!! They told us the job was completed and we would have to rebook them!! Do not use them, worst customer service ever!!!
Elaine Glissmeyer
GBBuyer beware! Buyer beware! 1. They nickel and dime you for materials and drive time 2. You need to explain things multiple times to many different employees 3. Their Movers bully you to tip them a certain amount. 4. They look good on paper but reality is they are subpar. They must have a marketing team that floods positive reviews after a negative review because they do not deserve 5 stars. Run away!