Don’t use Don’t use. After having initial frequent communication to sell me on using this company, once signed, Communication became abysmal. They broker out the job to another Company Called RoadRunner which is even worse.Horrible horrible horrible experience with roadrunner. Yet I signed with American elite so when I called them to discuss my concerns there is no accountability. I ended up being charged over $2000 more than the estimate. Items were delayed, items were broken. Items never showed up.

SCAM SCAM SCAM SCAM SCAM SCAM. Stay far away from this scam. They will sound nice and polite on the phone at first and then take your money and then tell you it will cost 3x the amount after they load your belongings and get your signature on paper. You are literally extorted and forced into paying them more money since they have your stuff. EVERYTHING WAS BROKEN when stuff arrived 2 MONTHS LATER and they offered fifty dollars. Thats right $50.00 dollars for your entire collection of belongings completely destroyed and stolen beyond repair. RUN AWAY AS FAST AS YOU CAN

I signed a contract with American Elite… I signed a contract with American Elite movers on 9/29/21. I could have chosen any movers, but I went with this company. They have in the contract, for the distance I was moving, a delivery of 7-21 days. Upon the very last day possible that I have to be out of my residence, is when the movers arrived to load me up. The movers had a completely different contract, asked for quite a bit more money. At this point, I have no option but to go with this very shady company. The new delivery date says a delivery of 40 days. It's been beyond 21 days, the customer service rep is difficult to get on the phone, when asked when is the delivery, they have no information. No idea when it will be loaded on a truck, no idea when there will be a driver, nothing. They REFUSE to allow a supervisor to be on the phone. Horrible horrible service, I suspect that these people are crooks!

SCAM SCAM SCAM SCAM SCAM SCAM! They lie and lie more. Just avoid.

I went back to cancel my move and was… I went back to cancel my move and was told that I forfeit 855.00 because I canceled in five days rather than 3 stipulated in the contract. It was never told to me that that was even a possibility. My job fell through and I was not moving. They could have kept a portion of it for the actual time a was on the phone with them. They did not mention it once but it was in their lengthy contract. DO NOT USE THIS COMPANY