I signed a contract with American Elite… I signed a contract with American Elite movers on 9/29/21. I could have chosen any movers, but I went with this company. They have in the contract, for the distance I was moving, a delivery of 7-21 days. Upon the very last day possible that I have to be out of my residence, is when the movers arrived to load me up. The movers had a completely different contract, asked for quite a bit more money. At this point, I have no option but to go with this very shady company. The new delivery date says a delivery of 40 days. It's been beyond 21 days, the customer service rep is difficult to get on the phone, when asked when is the delivery, they have no information. No idea when it will be loaded on a truck, no idea when there will be a driver, nothing. They REFUSE to allow a supervisor to be on the phone. Horrible horrible service, I suspect that these people are crooks!

I went back to cancel my move and was… I went back to cancel my move and was told that I forfeit 855.00 because I canceled in five days rather than 3 stipulated in the contract. It was never told to me that that was even a possibility. My job fell through and I was not moving. They could have kept a portion of it for the actual time a was on the phone with them. They did not mention it once but it was in their lengthy contract. DO NOT USE THIS COMPANY

This company is beyond unprofessional. This company is beyond unprofessional. I spoke with a Joseph Goldmann who was very rude and rushed me off the phone when I explained I was not ready to make a payment (I just began searching for a moving company). I still called back to get the quote I was promised and received a call back from Tony Gaudioso who sounded extremely drunk and what sounded like at a bar in the background (I couldn't believe how intoxicated this man was sounding) and was screaming at me to "stop wasting his time after hours and told me to f*** off dips**t". I do not typically review businesses often but felt compelled to leave a review on this company warning people how awful my experience went (I am still utterly in disbelief). If this is how this company speaks to prospective customers I can't imagine how horrible they treat customers items. I will take my business elsewhere.

Don’t use Don’t use. After having initial frequent communication to sell me on using this company, once signed, Communication became abysmal. They broker out the job to another Company Called RoadRunner which is even worse.Horrible horrible horrible experience with roadrunner. Yet I signed with American elite so when I called them to discuss my concerns there is no accountability. I ended up being charged over $2000 more than the estimate. Items were delayed, items were broken. Items never showed up.

Good Lord I cannot express how much… Good Lord I cannot express how much American Elite and Moving saved my butt! I literally had to pack up an entire three bedroom house and move it less then a day and a half! Hugeee thank you to the crew! You guys really went to war for me! Truly appreciate the help!