I signed a contract with American Elite… I signed a contract with American Elite movers on 9/29/21. I could have chosen any movers, but I went with this company. They have in the contract, for the distance I was moving, a delivery of 7-21 days. Upon the very last day possible that I have to be out of my residence, is when the movers arrived to load me up. The movers had a completely different contract, asked for quite a bit more money. At this point, I have no option but to go with this very shady company. The new delivery date says a delivery of 40 days. It's been beyond 21 days, the customer service rep is difficult to get on the phone, when asked when is the delivery, they have no information. No idea when it will be loaded on a truck, no idea when there will be a driver, nothing. They REFUSE to allow a supervisor to be on the phone. Horrible horrible service, I suspect that these people are crooks!

Took my $1200 and ran Took my $1200 and ran. They blew off the Quality Check call, the assigned trucking company had no record of my move, they never called back and it appears I’ve lost my money. The sales guy (Peter Friedman) was super responsive—told me he is on 24/7… right until my deposit cleared. Then silence. No words to describe how humiliating this was.(and to AEM customer service—please don’t patronize me by telling me to call your service line to resolve, I’ve called a hundred times with no response. You can call me. )

SCAM SCAM SCAM SCAM SCAM SCAM. Stay far away from this scam. They will sound nice and polite on the phone at first and then take your money and then tell you it will cost 3x the amount after they load your belongings and get your signature on paper. You are literally extorted and forced into paying them more money since they have your stuff. EVERYTHING WAS BROKEN when stuff arrived 2 MONTHS LATER and they offered fifty dollars. Thats right $50.00 dollars for your entire collection of belongings completely destroyed and stolen beyond repair. RUN AWAY AS FAST AS YOU CAN

This company is beyond unprofessional. This company is beyond unprofessional. I spoke with a Joseph Goldmann who was very rude and rushed me off the phone when I explained I was not ready to make a payment (I just began searching for a moving company). I still called back to get the quote I was promised and received a call back from Tony Gaudioso who sounded extremely drunk and what sounded like at a bar in the background (I couldn't believe how intoxicated this man was sounding) and was screaming at me to "stop wasting his time after hours and told me to f*** off dips**t". I do not typically review businesses often but felt compelled to leave a review on this company warning people how awful my experience went (I am still utterly in disbelief). If this is how this company speaks to prospective customers I can't imagine how horrible they treat customers items. I will take my business elsewhere.

I went back to cancel my move and was… I went back to cancel my move and was told that I forfeit 855.00 because I canceled in five days rather than 3 stipulated in the contract. It was never told to me that that was even a possibility. My job fell through and I was not moving. They could have kept a portion of it for the actual time a was on the phone with them. They did not mention it once but it was in their lengthy contract. DO NOT USE THIS COMPANY