I went back to cancel my move and was… I went back to cancel my move and was told that I forfeit 855.00 because I canceled in five days rather than 3 stipulated in the contract. It was never told to me that that was even a possibility. My job fell through and I was not moving. They could have kept a portion of it for the actual time a was on the phone with them. They did not mention it once but it was in their lengthy contract. DO NOT USE THIS COMPANY

SCAM SCAM SCAM SCAM SCAM SCAM. Stay far away from this scam. They will sound nice and polite on the phone at first and then take your money and then tell you it will cost 3x the amount after they load your belongings and get your signature on paper. You are literally extorted and forced into paying them more money since they have your stuff. EVERYTHING WAS BROKEN when stuff arrived 2 MONTHS LATER and they offered fifty dollars. Thats right $50.00 dollars for your entire collection of belongings completely destroyed and stolen beyond repair. RUN AWAY AS FAST AS YOU CAN

This company is beyond unprofessional. This company is beyond unprofessional. I spoke with a Joseph Goldmann who was very rude and rushed me off the phone when I explained I was not ready to make a payment (I just began searching for a moving company). I still called back to get the quote I was promised and received a call back from Tony Gaudioso who sounded extremely drunk and what sounded like at a bar in the background (I couldn't believe how intoxicated this man was sounding) and was screaming at me to "stop wasting his time after hours and told me to f*** off dips**t". I do not typically review businesses often but felt compelled to leave a review on this company warning people how awful my experience went (I am still utterly in disbelief). If this is how this company speaks to prospective customers I can't imagine how horrible they treat customers items. I will take my business elsewhere.

Worst moving expenses we ever had Worst moving expenses we ever had. People will not answer or hang up on you if you having problems and you will. Charge you double and don't work with you.

American Elite Moving is not a moving… American Elite Moving is not a moving company, they are just a broker between you and carrier! Move from CA to NY. So I compared between different companies and I chosen AEM to be my moving company. What I needed was shipping + storage in NYC, I specifically asked for storage in NYC because once I was gonna be back from my travels, I would need my stuff fast. Little that i knew, when I called AEM, they told me that I should not be talking with them but with a carrier, which stored my stuff in California and now I'm stuck with a place that will not have furniture till after upto 21 business days. No responsibility taken by AEM, and carrier simply said that he does not have storage facilities all over the country.