If only........ If only you could give at least a negative one on this review, I would feel better about it. I've learned a hard lesson with my move from TX to CA - trust your gut. If it is too good to be true, it is. And that is what I said to the sales person who was a smooth talker and less than honest with me. Not only was it more money, it took nine days to get deliver my things, and then several items were missing with no resolution to them. I have worked in transportation, brokerage, and claims and have never treated anyone like I was treated.

This company is nothing but a scam… This company is nothing but a scam company!..In June talked to Brooke Harris about get a quote to go from Kansas to Florida...She explained to me how this was a family owned trucking company and rated #1 in the industry!...I told her what day I was planning on moving...I told her July 19...She said oh WE WILL HAVE A TRUCK down there the week f the 17th, and she said her bother maybe on that job....So we went through inventory and she came back with a price of 3995.00...I put 1621.00 deposit...She told me it would be 1176 at pickup and delivery...We went over that amount 3 times to make sure it was correct!...4 days before by move, one of there customer support people called to verify and go over the inventory list again..I had added a washer and a dryer...He said, sir you were miss quoted it will be $2300.00 more, and they went ahead and charged my card..I had everything packed up, and already made 3 months rent on place in Florida, so was committed...He reinstated that they are the trucking company!..WRONG they are a broker, and sent out another company that charged me 9000.00..so now my move went from 3995.00 to 13000.00...And Brooke Harris gave me her personal cell number if I needed to contact her..I called that number..Person on the other end didn't have a clue who Brooke Harris is!..This company is rated F on BBB, with same type of complaints...wish I could give a negative 10 rating on this company!!

BS company BS company. Final price was double of what I was quoted. Driver picked up stuff at storage unit and refused to take some of my things and called it trash. Second pickup was at my house. Was told everything was going to be able to fit but it didn’t. Ended up having to rent a uhaul trailer and take the additional items. Was told by the driver they could drive from MI to FL in 3 days. Told them if I had it in 5 days that would be awesome. Still waiting for my things to be delivered 30 days later with no contact with the driver since they picked up my things. Called Only Vans and they seem nonchalant about what’s going on. Seem to not really care. They left spaces on the document blank intentionally so there’s nothing to hold them accountable for. Very unprofessional company. I would tell anyone to stay clear of Only Vans. I would never hire any moving company again. My best suggestion would to be rent a uhaul and just hire people to load and unload. Drive the damn truck yourself. Read a bunch of reviews on other moving companies and seems to be a common thing in this business. Bunch of scam artists.

It does not allow me to leave 0 Stars… It does not allow me to leave 0 Stars or that would be the rating. The initial interaction with Only vans was positive and professional, but the day before the move, we were advised they had "sold" our contract to another mover. This also resulted in them demanding thousands more dollars to be paid in addition to the "firm quote" payments already agreed to. The actual movers were fine, but the "three to five days" or moving our stuff from Indiana to Naples, FL, turned into four weeks of hell, with no communication and no one seeming to have any idea where our stuff was and when we would get it. So we lived in a new house for a month with no personal property, no idea when we would get it, and what kind of condition it would be in. When it did finally arrive, the two drivers brought everything into the house, dumped everything in the living room and left and did not place items in the rooms where they belonged. I would encourage anyone planning a move to go to your local "mom and pop" moving company office that is associated with a national chain like Mayflower, United Van Lines, etc. where you know who you are dealing with and what you are going to get. Even though the Only Vans people were professional at beginning, and they had some good ratings on the Internet, once they "sold" our contract, we then had "the move from Hell." BEWARE!

If I could give this company negative points I would… If I could give this company negative points I would! Our experience with them, moving from Texas to Colorado was one giant cluster after another. They constantly tried getting more money from us. They were near enough impossible to get in touch with and I'd never ever recommend them to anyone! It's a giant no from us!