Run far away Run far away, this company is the worst, price changes and for 10 days did not know where all my belongings were. Several law suits

I WOULD NOT EVEN GIVE THEM 1 STAR IF I… I WOULD NOT EVEN GIVE THEM 1 STAR IF I HAD A CHOICE***DO NOT HIRE THESE CRIMINALS*** This company is a complete scam. I have a laundry list of complaints against them but at the very top is the fact that they charged me over TRIPLE the original quote and held my belongings for ransom until I paid. They are liars, they are completely unprofessional and they WILL do it to you too. Please learn from my mistake and don't fall into the trap that these predators have laid. I'd be happy to provide additional details to anyone who would like to hear it.

Criminals They were contracted to move me through another company; I had no choice. They stood me up on Jan 30, no show/no attempt made to contact me (but falsely marked my pickup as completed in the other company's computer) costing me $290 in storage unit extortion. When they finally did come, they provided a 2.5 hour notice for a Tuesday evening pickup & agreed to a next Friday drop-off (I have Weds/Thurs set-in-stone out-of-town commitment & cannot receive. The driver was incredibly rude, chain-smoked, refused to give his name (the packers vouched for him being an actual driver, but stated they hated working with him because he is a real jerk), tried to extort another nearly $1500 from me even though I matched my Binding Moving Estimate to a T (2 items had broken in storage, which I showed the packers, so those 2 items were left behind as trashed). I had a very unpleasant tete-a-tete with their driver. My stuff was loaded, & the driver informed me he would deliver it Friday, Saturday or Sunday, but could not promise a Friday delivery. He did not show up at all or make any attempt to contact me. My multiple attempts to contact the company reached a number with no voice mail set up. The company that contracted them said they have 7 days from pickup to delivery. They did not deliver or contact me in any way during those 7 days. On Sunday (12 days) I received a text that would "try" to deliver my things. Nothing was delivered & I have had no further contact from them (we are now 16 days in). I am planning to file a police report against them next.

They Stole All Our Stuff I was about 13 when this happened. My dad got a new job in Cal and we needed to move across the US from VA. So my parents found Load to Road. Seemed ok at first, until the day of the move. The movers were scheduled to come at around 1:00 but instead, we had to wait 3 hours before they got to our townhouse. When they finally got there, out of the TINY truck stepped out, and I swear, a guy who looked like an actual mercenary. Some Mandarin Chinese dude with scars all over his face. Mom didn't want to let him into the house (not being racist or anything, she'll really sweet.) but Dad who was at work said that it was too late. So we let the dude and his friend in and they started moving our stuff, all the while they were talking in a foreign language. In the end, they drove off and we had to pay some fee for THEM being late and the US not letting them into the house. (well, the latter seems fair.) When we finally crossed the states and got the new townhouse, we waited for weeks. So mom tried calling Load to Road and got hung upon. Then she tried the website and got blocked. After a while she tried the fricking FBI, then Covid hit, and they dropped the case within the year. It’s been 2 or 3 years since then, so long story short don’t trust Load to Road or the Better Business Bureau.

The WORST choice you could make! If there were NEGATIVE stars, this outfit would deserve them. All five. They DO NOT operate a moving company, they are another outfit that makes a ton of reassuring promises, then sticks you with a fly-by-night mover you never heard of. Of course, when the 'mystery mover' appears in your drive on schedule, you are already on the hook for $1500. The outfit Load to Road sent to move us half loaded a 27 foot box truck and charged $15K to deliver it 500 miles away. Load to Road is NOT anything they claim to be. And of course, they are not liable for who they contract to damage, scratch, or pile your prized possessions into boxes.